Mar 2019: Good afternoon y'all! I just had a tour of this apartment complex. They have improved a lot, and have a new gym. I recommend anyone wanting to live here, check it out and sign a lease. Make sure you tell them I sent ya 😉. Review from Google
Mar 2019: I have been living here for past 7 months and I've had a great experience till now. People here in the office are friendly and everytime I need to fix anything I get it done within some days. Specially Daniel bro has helped me a lot getting things fixed in my apartment. Loved living here till now!!! Review from Google
Mar 2019: Rosario recommended my roommate and I for reviewing and was very friendly and welcoming. Raiders Pass, for the price you pay, is a great apartment. I've only lived here a year, and only really had a couple issues as far as maintenance. Other than that, it's costfriendly, wellfurnished, and helped me meet amazing people. Review from Google
Mar 2019: Great service, excellent location and affordable. I really like the new updated wood floor. Also, when I make a work order, they usually fix it which in the next day I place my order. Rosario provides great customer service at the lobby Review from Google
Mar 2019: One of the best apartments near campus for the price. Anytime there has been an issue (no place is perfect), maintenence and staff has taken care of it quickly and efficiently. Kinsley in the office has always been there to answer any questions I have and always makes sure things are done correctly. Those who work in the office really care about you. The apartments themselves have everything you need, and many of my appliances were new when I moved in. I just signed a lease for my third year of living here and recommend it to everyone!
Mar 2019: Great apartment for the price! Best American campus community for your buck!! I’m a happy camper
Mar 2019: I like living here. Good for the price. Maintenance is fast but sometimes the utilities are a bit expensive. And washing machines and dryers could use improvement!
Mar 2019: This place is really nice and affordable. Everything is neat and organized. Rooms are good size, but not equal size. Some things need to be repaired or exchanged, like driers and washers. Overall, a good apartment for anyone who wants to be with friends
Mar 2019: Most economical and sophisticated housing. Very good and affordable housing for international students. Need to have better approach to service requests
Jan 2019: Living at Raiders Pass has been the worst housing experience I've ever encountered--including living in the dorms. The general manager is the rudest, most arrogant man I've ever had the displeasure to deal with, and if it were up to me, he'd be fired immediately. Leaks everywhere. Things breakall the time and nobody ever comes to fix it after requests are put in. Cars get broken into--like mine did. Loud parties three days out of the weekend. DO NOT pick this place to live in--you'll regret it! Review from Google
Jan 2019: I have had the worst experience with Raiders Pass. While I lived there it was a fine apartment and had no issues. However, once I moved out all of the problems began. They tried to charge me a crazy high cleaning fee as well as charged me to pay for a broken mirror that I had already marked was broken on the form when I first moved in. But I was trying to move into a new apartment, so instead of fighting them I just paid the balance and though I was done with them. Flash forward 5 months later and I received a notice from a collection agency saying I never paid that balance!! Even though I have written records from Raiders Pass saying I paid the balance. This place has been the worse dealing with, I would never recommend this apartment to anyone. Review from Google
Dec 2018: You pay for what you get. If you want a cheap apartment close to campus, then this place will serve you well. Maintenance was very quick to respond to maintenance requests. Review from Google
Nov 2018: The facilities are fine, and I like the location however their room mate matching system is HORRIBLE!!!! I requested to be matched with cleanly, quite individuals and I ended up with the roommates from hell!!!!!!!! I am absolutely miserable and the management offer no help. Review from Google
Oct 2018: Signed a lease for an apartment with carpet, on the second week they told us the carpets were being taken out and were to be replaced with linoleum. The team that installed the floors scraped up the walls, left the floor wavy or in some places left the concrete exposed, and left their dirt in piles along with some other apartment's blinds just chilling in our living room. Poorly managed, if there is ever an issue they will constantly deflect blame claiming someone else was responsible for the problem. Review from Google
Oct 2018: Raiders Pass is a warning to all Red Raiders = RAIDERS, PASS ON THIS PLACE.
I know they're in new management but the one year I was there (2017-2018), they did not respond to maintenance requests timely; they let their firealarm at the office go off for 4 hours and I had to call the fire department and their help desk which was an off site call office who could not get a hold of local management; I did not have a shower head when I originally moved in; they were undergoing renovations while I was still living there and they expected residents to move all of your belongings in and out of rooms; and then they charged me a dirty kitchen fee which I know I am a fairly clean person. Review from Google
Aug 2018: I lived there for a year. It was good and big. Good price. The problem was about my roommates. Try to choose your roommates and move in with them. They are replacing the carpet which is great. Because it was dirty. Overall I liked it. The staff is really good. Review from Google
Jul 2018: I've been here for almost 2 years and rumor has it that Raiders Pass sucks, but my experience has been really good. Within the 2 years there has been a couple of managers come and go, but they have been really nice about everything, especially the managers right now. The apartments themselves are convenient for school, and usually they have the lowest prices. I never had a problem with bugs, so if you've heard that they have a buginfestation then it's probably cause the person you heard it from is a dirty person. I talk to the maintenance people, and they are pretty good about fixing any problems, so that's a plus. Check it out! Review from Google
Jun 2018: I lived at Raider's Pass from May 2017 to May 2018 and if I could leavezero stars I would. There are many things about this apartment complex that have led me to rent a house instead of renewing my lease with them.
1. My boyfriend also lives at Raider's Pass and has a cat. She was approved by the front office and he pays rent for her. One day maintenance came into the apartment and even though they were told there was an animal in the apartment, maintenance proceeded to leave the front door wide open while doing whatever it was he was there for, which led to the cat going outside and being locked out for most of the day. Luckily she was found but this situation could have been avoided entirely if the apartment complex cared.
2. Mailboxes. There is no security what-so-ever. The individual mail keys tenants are given can open the entire ma Review from Google
Jun 2018: More expensive and lesser quality than most apartments in the area. I went over a week without AC, and my in room internet connection hasn’t worked since I moved in (almost a month ago), because the staff doesn’t care about getting things fixed. Luckily I only have to live here for the summer, I can’t imagine living here a whole year Review from Google
Feb 2018: If I could post a negative star then I would. There is so many problems its hard to know where to start. How about all the numerous break ins in the complex due to the fact that it is not gated. THEIR WEBSITE SAYS GATED COMMUNITY AND IT IS NOT! THIS AMENITY IS NOT PROVIDED. Next I called because there was a lot of screaming downstairs so I wanted the apartment complex on site officer to check it out and the front office said they couldn't get ahold of him. THEIR WEBSITE SAYS COURTESY POLICE OFFICER BUT THIS AMENITY IS NOT PROVIDED! Next we continually get mail that is not ours and our mail is weeks late. Next we called because we suspect bed bugs in our apartment and they said they would get pest control to take a look and they haven't came yet but online the maintenance request says its been taken care of. THEY LIED! This is a horrible comple Review from Google
Feb 2018: Close to the campus, cheap, school bus available, facility is very good, staff are polite and friendly, response fast for the work order. I have a good experience here. But the roommate matching system after the first year is notgood at all. They matched us a new roommate with a dog, but my other roommates clearly wrote on the roommate matching survey said She is allegic to the fur. And I said I don’t want to be disturbed after midnight on the survey before I moved in, but the roommate stay up very late with friends and talk aloud. The others are very good. Review from Google
Feb 2018: Great place to live! Walking distance to campus. Apartment complex is clean. Staff is very friendly and always do whatever they can to help you. The maintenance team is friendly as well and they respond fast to requests. Highly recommend living at Raiders! Review from Google
Feb 2018: Best price I could find and the staff is very friendly. Workout room is normally pretty clean and the apartments themselves are roomy. However, we’ve put in two work orders for our leaking pipes under the sink and they’ve come to fix it...twice. However, it’s still leaking. Also, the printer in the clubhouse is constantly not working, but they’re willing to print for you at the front desk. WiFi in the rooms is decent and overall this place is a good bang for your buck. Review from Google
Feb 2018: This apartment complex has been good to me over the years. It’s quiet, it’s close to campus and where I work, and the residents are friendly people. The internet is pretty fast, there is a pool, a gaming room and study lab. The complex isn’t perfect, but it pretty much has everything you would “need” in order to have a successful school year. Review from Google
Jan 2018: Raiders pass is exactly what I needed for the right price. I pay under $500 and feel safe. When my AC went out, they were there in 2 hours to fix it. I would recommend this place to someone who needs a place with roommates for under $500 Review from Google