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Clear Run Apartments


Grade: of 41 reviews 👍Highly Rated

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Oct 2019: This is my first time living at clear run. So far everything is great! Maintence is super nice and we get pest control every Tuesday. My birthday was this past week and the clear run office crew sent me a goody bag with a card and candy and a nicely scented candle. Thank you guys! I would definitely lease here again. Review from Google
Sep 2019: Overall it's been great. The maintenance crew is awesome. Every time we've had an issue, they have quickly responded and resolved the problem--and we've had a couple of unique ones. A secure package room was added since we arrived which is great because you can get packages when the office is closed. can't beat the location. Review from Google
Aug 2019: wouldn't recommend renting at this complex to anyone. Since my roommate and I moved in in April we've had nothing but difficulties with issues inside the apartment, pest problems, extra charges on our rent and little to no help from management and the office staff. I recently had to get a new car, which was towed from the complex before I even had a chance to get a new sticker for it. When I went into the office to get a new sticker for my car I was informed that I would be charged for a new sticker, on top of the 140 cash I paid to get my car back. The over priced rent and constant issues are not worth it and I would suggest that anyone looking at these apartments find a different place to live. Review from Google
Aug 2019: First time living at clear run. What a lovely place! Morgan the leasing consultant was extremely helpful with finding an apartment that best suited us. The customer service at clear run is top notch. Overall the apartments are really spacious and clean which makes for great student living. Review from Google
Jul 2019: People are usually nice and maintenance is fast but the latest pest treatment could've gone better. They sent an email with a massive checklist just 3 days before the scheduled date. Most of us had work over the weekend and the day of the treatment. We barely finished when the guy finally arrived only to tell us there wasn't any evidence of an infestation and everything we did was unnecessary. He just had to spray the baseboards and we didn't even have to leave. Some of us lost shifts and set up times to move our pets to friends houses only to be told that the entire thing was a waste of time and money. When I called the previous day for details, the office lady had nothing to say, couldn't explain why it was short notice, and gave an arrival window between 8am and 5pm. She didn't even know which unit they might start at so we could at least make an educated guess. Needless to say, everyone in the household is pretty upset as we have to waste the rest of the day reassembling our rooms Review from Google
Jul 2019: People are usually nice and maintenance is fast but the latest pest treatment could've gone better. They sent an email with a massive checklist just 3 days before the scheduled date. Most of us had work over the weekend and the day of the treatment. We barely finished when the guy finally arrived only to tell us there wasn't any evidence of an infestation and everything we did was unnecessary. He just had to spray the baseboards and we didn't even have to leave. Some of us lost shifts and set up times to move our pets to friends houses only to be told that the entire thing was a waste of time and money. When I called the previous day for details, the office lady had nothing to say, couldn't explain why it was short notice, and gave an arrival window between 8am and 5pm. She didn't even know which unit they might start at so we could at least make an educated guess. Needless to say, everyone in the household is pretty upset as we have to waste the rest of the day reassembling our rooms Review from Google
May 2019: I love living here, not only is the staff amazingly friendly and offers help in any situation but the amenities are awesome. The location leaves little to desire with being right in the middle of everything. It's a fantastic complex and I would recommend it to anyone. Review from Google
May 2019: My sister just moved in and the staff are all very friendly and provide great amenities! The poolside grill is especially nice under its gazebo Review from Google
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May 2019: My sister just moved in and the staff are all very friendly and provide great amenities! The poolside grill is especially nice under its gazebo Review from Google
Apr 2019: Very disappointed in Clear Run. I haven't been here a month yet. Cockroach's here when I first moved in. They acted like this was a new problem. 1 week later I had to leave so they could bomb the place with nasty chemicals. I still see cockroach's so gross. I Turned in my move in checklist with things that needed to be addressed, nothing has been done to fix anything. Screens on the porch were torn from day 1, let them know, they said they would fix them when the screen people come, who knows when?? I received a notification from the office saying my dog was barking overnight. There is so much activity at night around here on the weekends, drunk people walking around yelling, people walking their dogs outside my apartment, and the pet disposal is 20 feet from my apartment. My dog never barks unless there is a disturbance outside. They were not understanding just wanted to place blame Review from Google
Feb 2019: They have been super helpful and very responsive with my maintenance requests. It’s really cool they are getting a 24 hour package room. The staff knows me by name and will always help when I need it.
Feb 2019: I’ve been a resident of Clear Run for the past 2 years and I absolutely love it here! The staff is great, friendly and very prompt on helping me with anything I need done. The location is awesome because I’m near everything I want to be around and within walking distance of my school. I love the pool and the resident events are SO FUN! I have referred a few of my friends here and they are renewing their lease again this year! Totally recommend to anyone.
Jan 2019: We pay $1,000.00 a month only for rent, not including electricity, water, wifi, and all the other ridiculous fees that we are charged without explanation. This rent includes a screened in porch. Our screen has been destroyed for over a year and a half and we have contacted management about this problem countless times. A year and a half later and our problem has still not been resolved. We have emailed multiple times with no response. When we go to the office, we are told that we can’t be given a date. We have had stray animals come into our home (a cat, raccoon, and possum) and we have had two bikes stolen off of our porch. In addition to this, the apartment grounds need maintenance. I attached photos that show our view everyday. We have found needles on the walkway filled with God knows what and there is dog poop everywhere. We have been p Review from Google
Jan 2019: Barely managed to live there for a year. Everyone in the office was super kind and very cooperative before we signed the lease. We lived there the first few months without issue. Maintenance let their self into my apartment without my knowledge at least two confirmed times that I know of, without filing a request or anything like that. He lived in the unit below ours and when they would have problems with their AC he could come upstairs and make sure our unit wasn't causing the problem because apparently it had the first few times. Left no note, didn't email, just waked into my home. I emailed to complain and never heard anything back from the office. When things actually did break and need replaced, you couldn't get anyone over to your apartment to fix it and I was actually charged when I moved out for things like broken door knobs (that woul Review from Google
Dec 2018: It’s an ok place to live. There’s some good and some bad. Nothing to love and nothing to hate. The building has good construction with brick walls to keep down the noise. The rooms are fairly large and comfortable. The community is fairly quiet and kept. The worst aspect of living here is the expensive price. Some of the fees are ridiculous such as the community fees. The staff don’t actually do any real services or events for the residents, only occasional little gimmicky stuff like giving pens out or raffles for a coupon to Dominos Pizza or something pathetic like that. This place could be better if they just reduced the prices and stoped pretending that they are providing any real services for the residents. Otherwise it’s not bad, unnecessarily expensive, but not terrible. Review from Google
Dec 2018: I love where I live, I’ve dealt with Dori and she is fantastic and always helpful if I need something and I can literally walk to school. Plus salt water pool lol what else do you need? Review from Google
Sep 2018: I ended up renting an apartment what more would you like for me to say.... the staff is awesome definitely 100% attentive you have to come and see it for yourself to understand that what I'm saying is the truth the staff in the office are 100% and no less !!! 👍👍👍👍👍 Review from Google
Jul 2018: I really enjoy living here! If you ever need anything, maintenance and the office are quick to answer your needs. Super affordable as well! Review from Google
Jul 2018: This company is unable to make the correct customer service decision when it comes to making an exception when all the signs point to “yes.” Not one negative mark on credit check or background check, willing to pay a non refundable deposit of the highest tier, and have parents willing and able to co-sign. Has a job, good standing on bank account, and has even been given a lease at another complex close by. Wanted to move somewhere a bit nicer, willing to pay double his current rent! Still the management team said “no” not only that but also they “can’t tell me why.” Which means the decision wasn’t based on the actual findings of their reports. I will make sure every college student and young adult I know will never be willing to rent or do business with Carroll Management again. You do not understand good customer service, nor Review from Google
Jun 2018: with clear run you’re getting what you pay for. some apartments could be updated but for the most part they’re fine. I’ve been here for 3 years and don’t mind it at all. Review from Google
May 2018: Bug problems galore and when they sprayed for them, they only did windows and doors, therefore trapping them in the apartment- they were coming in through holes in the floor because the building was so old. And don't even think of having a visitor most days, because with only 5 visitor spots in each lot (for 2 or more buildings!), there is never anywhere for them to park. My boyfriend frequently had to park a different apartment complex across the street in order to see me. Review from Google
Mar 2018: Since there is no such thing as a 0 star I had to give it at least a 1 star, very disappointed. RESIDENTS WILL GET TOWED & IT IS $125 EACH TIME, THERE IS NO LENIENCY. If you like to be by yourself live here!!! Approximately 2 visitor spots for the entire complex and no guest passes, so they will also get towed. Review from Google
Mar 2018: There is a terrible roach infestation here. Was told it was because another apartment had water damage, but unless the other lady who left a review about roaches being everywhere is the next door neighbor, than this is a problem throughout the complex. And these are comfortable roaches, ones that have been here for awhile, they will crawl in close proximity to you! I've never been exposed to an infestation like this, it makes me angry just to see them! Review from Google
Jan 2018: Do not move here. They will nickel and dime you for every dollar you have, for a low maintenance apartment. The leasing office does not care for anything brought to their attention and is always defensive instead of trying to solve a problem professionally. Overall, a gold digging apartment complex. Review from Google
Dec 2017: Pros: Great location Trash is picked up frequently Cons:Moved in with the apartment being dirty even though they cleaned it. Carpet stunk of dog and urine. Vacuumed about 5 times until dog hair wouldn't come up in large amounts. Still stunk. Moldy AC system and old dusty duct. Broken window blinds I was charged for when I moved out, even though I stated it was broken when I moved in with the move in sheet. Had to do a thorough cleaning in kitchen and bathrooms to get it actually cleaned when moved in. Many things were just patched up prior to living there. For example, hole in wall looked like it was caulked up and pretty sloppy too. Doors would be weird. Either because of layers of paint or just weird knobs. I move out and I pay the 2 parking passes I lost. Turns out that went towards some water usage I still had to pay. I get my deposit che Review from Google

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