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StoneLake Apartments


Grade: of 75 reviews 🏆Top Rated

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Oct 2019: Very beautiful private lake and dog park. Well kept landscape and absolute wonderful staff. The office staff go above and beyond to make sure you’re satisfied and comfortable! Very quick on any Maintenance. Great times Review from Google
Oct 2019: I’ve lived here for almost 5 months now and I’ve enjoyed it so much! Office staff is always so helpful and kind and maintenance is quick and efficient. They are also pet friendly which is great! I would definitely recommend anyone living here :) Review from Google
Oct 2019: Stonelake Apartments are easily the best apartments we have lived in...ever! The staff (Lynsday, Maggie, and Sabrina) are extremely receptive to any issues reported and have the work orders completed in a timely fashion. They also follow up on the work orders to make sure they were completed. The grounds are wonderfully kept. They are great about sending text messages to update the tenants on anything going on around the property or scheduled pest control/smoke alarm/air filter changes. Overall, very satisfactory in every area of service! Review from Google
Sep 2019: This is the 4th apartment complex I’ve lived in in as many years. Stonelake is the first complex that’s made me want to stay here more than my initial lease. Lindsey, Maggie, and Sabrina in the office are amazing. They are always willing to talk and have treats on hand for our pup. The pool is nice and the grounds are beautiful. Great views of the playa as well. Awesome place to live. Review from Google
Sep 2019: I came to Stonelake in 2010. Nine years later (!), what was suppose to be a temporary living arrangement has now become a home. Why Stonelake? Let me count the ways: - Management - Always friendly and courteous. Office staff go out of their way to please residents. - Community functions - Cookouts on the deck, monthly BINGOs, Christmas decorating in the office... Events are scheduled throughout the year. - Living environment - The complex is clean, well-maintained, and visually appealing. My friend recently visited for the first time, "Wow, you live in a nice place!" - Maintenance - The guys generously help with projects big and small -- most recently helping save my stuck cat from a roof. - A personal touch - Life happens. The Stonelake staff is understanding of hiccups that occur offering assistance when possible. They've accommodated me in ways ranging from paint supplies to interior design tips to upgraded appliances Review from Google
Aug 2019: They have a very handsome and Charming landscape Tech Review from Google
Jul 2019: Only visited. But from I can see it was satisfactory. Review from Google
Dec 2018: We love living at Stonelake! We're coming up on our one year mark here and we've decided to renew here because it's so nice! Maggie and Lindsey (the managers) are amazing! I'd recommend these apartments just for them! I've never had a problem they wouldn't go out of their way to help me with. They always say hi when they see us around the property and they know all the residents by name. Maintenance is always quick and the guys are super nice! The property is beautiful by itself, but it's also super well kept and clean. They just updated the shared laundry rooms a couple months ago and they look great! As for the apartments themselves, we're a newlywed couple and this is our first apartment together. We're just starting out, and we don't have a bunch of stuff yet. For reference, our apartment is a small one bedroom (E floor plan). There's mor Review from Google
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Dec 2018: I really enjoy living here. There are some basic upkeep issues, but maintenance is always quick to fix any major problems. The grounds are kept beautifully and the staff is great! This is a good location for a fair price. Review from Google
Jun 2018: My wife and I love living at StoneLake! The grounds are well-maintained and consistent having little things updated, The staff is friendly and genuinely wants to make sure you are comfortable. We have a dog and she enjoys living here as well, with easy access to the private dog park and a walking trail around the lake... not to mention the schoolyard park and numerous neighborhoods close by she for sure gets her fill of walks and play sessions. The grounds are stocked with dog stations to keep everything clean and easy to throw away. We have lived a lot of places in Lubbock over the years but StoneLake is for sure one of the best in town. If you’re looking for a quiet well-maintained apartment complex with friendly staff you might come check it out:) Review from Google
Jun 2018: Renters and future renters beware. This apartment is a joke w their hidden fees. My father lives there and is on a fixed income and they always seem to justify charging him extra. So find you a honest appartment company to lease from . Review from Google
May 2018: I love this place, minus young rude smoking neighbors, I think the staff is excellent, maintenance is fantastic, they are very friendly and work hard. The office staff is magnificent. Frankly if there are problems, it isn't the staff, it's the tenants..some of which think they still live at home with mommy. Review from Google
Mar 2018: Management is always easy to get a hold of. Maintenance crew is really friendly and polite. The lake is gorgeous all year 'round. Been here for nearly a year now and haven't had a single problem. If I had to complain about something, their washer dryer hookups are in areas too small to fit conventional washer dryers in all but 1 apartment floorplan. Review from Google
Jan 2018: Nice looking Apts! I was visiting a friend who is very happy with mgmt., maintenance, and office staff. Review from Google
Jan 2018: Signed up for a 12mo lease with a dog, and had a great and easy time. They have the biggest dog park in the city on site, and it's always fairly clean and green. I broke my lease after 6mo to pursue a job out-of-city, and there was no fuss. The management is attentive, and the grounds are dead quiet. The pond is stocked with crappie, bass, and catfish, and I routinely ate the catfish and bass. haven't died yet. Overall, the quality of the apartments are older, but well maintained. The maintenance crew is nice, trash is reasonably dumped, and response time is great. Enjoyed every minute of it and wish they had another property in my new town. Review from Google
Sep 2017: I had previously rated these apartments bad due to some flooding issues which was not there fault. They have been very prompt in fixing my maintenance request and have been overall very professional. I am happy to change my rating to a 5 star review Review from Google
Jun 2017: Absolutely LOVE living here! The staff is wonderful, it is so calming and relaxing, the pool is awesome and the little lake is an added bonus, My son loves going out and watching the ducks and turtles. The units are older, but it feels like home. Highly recommend!!! Review from Google
Jun 2017: Moving here was the easiest move I have ever made! The team in the office was extremely friendly and helpful when trying to decide where to move. I felt zero pressure and I didn't want to look anywhere else. This place really feels like home. I have enjoyed the residents and am a huge fan of Maggie and Devon in the office! always helpful and quick to respond. Review from Google
May 2017: Absolutely terrible management! I viewed the complex in January, and filled out an application and was approved toward the end of February. I was approved quickly and was able to put down by deposit. 2 months later(just a couple weeks before I was supposed to move in) they called and said they had rejected my application despite already having an email that it was approved. There is absolutely nothing wrong with my credit or rental history. I've never had any kind of problems renting. Not only did they reject me so last minute leaving me with almost zero time to pack or move, it took them 60 days and about 10 phone calls to return my deposit because it had already been processed. Review from 5/19/17 on Google
May 2017: Lived here a few years ago and moved. I've gotten the chance to come back and I'm really happy! This place feels like home. It is on the old side, hopefully the complex would consider updating the buildings, windows, etc. Other than that a great staff and maintenance gets everything completed within a couple of days! Happy to be home! Review from 5/3/17 on Google
Dec 2016: This place is a joke! Start with the maintenance issues. My wife and I lived there for two years (thankful to say the nightmare is over!) during which time we experiences regular leaks, one of which resulted in in a large piece of the ceiling falling, and more than once when the leak was "repaired", it was back a short time later. Many of these were the result of A/C issues. These issues became so severe at times when the A/C went out that we could not stay in the apartment, such as during the summer months when it was so hot that we would not keep our infant daughter in the house. The current manager is rude, indifferent, and incompetent! Review from 12/2/16 on Apartment Ratings
Apr 2016: Do Not!! I repeat Do Not rent from here!! Worst management ever. Apartments are crap. Nothing works. No advance notice on anything. Send roofers out to wake you up on Saturday morning. I wouldn't recommend to my worst enemy!! Review from 4/29/16 on Google
May 2014: June 6, 2014 Just moved in last week, apartment looked awesome. staff and maintenance are super friendly. Would refer to family and friends. Review from 5/24/2014 on Apartment Ratings
Jan 2014: June 6, 2014 I spoke to more than 40 different apartment managers before deciding on Stone Lake Apartments. The staff here at Stone Lake was by FAR the most friendly, helpful, knowledgeable and no pressure that I encountered. We have traveled and rented apartments across the US and truly Stone Lake measures up with the best we have worked with. Review from 1/28/2014 on Apartment Ratings
Jan 2014: June 6, 2014 This property has been amazing so far. The office staff worked so hard to get me in an apartment with the short time frame I gave them. The maintenance guy has been great at fixing the minor things I requested and I am a picky resident! I am loving my new home. . Review from 1/17/2014 on Apartment Ratings

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