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Oct 2018: This company allowed a predatory towing company to extort $10,000 in one night from their hardworking residents. Dozens of tenants had boots put on their vehicles, preventing them from going to work and creating many other hardships. The residents have also lost their piece of mind knowing that their modes of transportation can be immobilized while they sleep in poorly maintained units, rendering them unable to work and earn the money they need to pay for their homes and vehicles. When confronted about this inexcusable behavior, The Hub responds with a condescending screed, offering no apology. Avoid this place. Review from Google
Sep 2018: The apartments are kind of dingy but that’s to be expected since they were built in the 70s. The office workers are nice they know me pretty well because I’m always complaining about things. Maintenance isn’t too bad they just may take awhile to fix things if they aren’t an emergency. I would expect things to get fixed in about a week after you put in a work order if it’s not an emergency. Sewage actually came up in my bathtubs but they immediately got that fixed and had cleaning ladies come out to clean my house for me. I haven’t had any problems with it since and the property manager actually gave me the choice of staying there or moving out to another apartment. I chose not too but I’m glad I had the choice. Melissa I think her name is she works in the office, she’s super nice and one of the most helpful in my opinion. I end Review from Google
Jun 2018: My girlfriend and I just moved into our apartment here and we have no complaints. Morgan our leasing agent and I think some kind of manager as he has his own office was great. He explained everything we needed and always reachable when I had a question. We did have to wait an extra hour since the unit wasn't completely ready when we arrived, but that was not a big deal at all. The whole staff seemed to be very pleasant, and Betsy the property manager even introduced herself while we were finishing things up in Morgan's office. We have not experienced any problems, the internet recently went out, and just like Morgan said it was up by noon on the following day. don't let the negative reviews fool you, because we are very happy with our apartment here! Review from GoogleJun 2018: I would highly recommend not living here. I will share some of my experiences:
1) The dishwasher has broken 3 times since my Roomate has moved in. It broke recently and water that smelled like sewage was standing in it. The apartment still smells like sewage because of it.
2) Our living room, kitchen and dining room lights all cut out when we unplugged something in the living room. Flipping the breaker did not work and they had to come and find out where it was actually wired too.
3) Our living room and my roommates room flooded. YES FLOODED!!! It rained and water came in not through the door but the baseboards.
All of this has happened within two weeks. I really recommend not moving here. Review from Google
May 2018: My boyfriend and I had been searching for months on getting the most bang for our buck on an apartment. Raven helped us tremendously on updates on different floor plans as well as making our leasing process fast and simple. Two thumbs up Hub! Promote her! Review from Google
Apr 2018: Awesome place to live! Shout out to Morgan!!!! That guy has some Great customer service skills!!!!! If there were more than 5 stars I would definitely rate my experience higher! Review from Google
Apr 2018: Morgan was extremely helpful in finding an apartment for myself and my girlfriend. He was able to answer any questions I had throughout my application process. His follow up and attention to detail made everything very smooth. My apartment is clean, safe, and most of all a happy place for us to start our family. Review from Google
Apr 2018: I'm moving to BR this fall so I'm searching apartments online. I was really excited when I first saw The Hub, it meets all my requirements, especially after reading all the negative reviews on other apartments and knowing BR is not the safest city. However, when I called the office to ask about not even details but just questions like "how are the renovated apartments differs from the ones are not", the young girl couldn't give an answer. She keeps telling me a "specialist" will call me back for all the details. Guess what, 2 days later, no one ever calls me. AND I'M A POTENTIAL TENANT!!! can't imaging what it would be like if I'm already a tenant and ask for maintenance or something. Why you have someone who knows NOTHING to answer the phone anyway??? I really don't understand. Review from GoogleHottest Gossip about Muhammadu Buharis Health this way: https://www.livesomewhere.com/nc-a-and-t/write-a-blog-article?pb_yb=1413 Buharis Health: The Latest this way: https://www.livesomewhere.com/nc-a-and-t/write-a-blog-article?pb_yb=1413...read more
Where are water, TPs, and sanitizers? Please help others. Hi everyone, https://www.livesomewhere.com/communities/uploadedpbi/fl/2013-jul-21/cr10/pb20/sec421/21587njpg To help minimize people driving to stores and it already sold out, if you or someon...read more
Mar 2018: In my experience you get what you paid for. Personally, my car was broken into. The leasing office is also aware of this because I called to inform them and my purse was turned into the office after being stolen from my car. When I filed my police report, the police officer said that in the one night there was also 8 other car break ins reported within the complex property limits. That being said, it’s not gated and there is no working security cameras, which was disclosed when I signed my lease. Maintenance doesn’t complete work orders in a timely manner but maybe my specific problems haven’t been the most important. Floor plan and square footage is good. Staff is always friendly and r respectful but never really helpful. Most of the time I deal with an off site leasing office when I call. They don’t answer the phones in the actual le Review from GoogleFeb 2018: I've been here since October overall it's alot safer than where I was and I like that you can pay your rent online. The biggest issues are getting things fixed. We moved in with no A/c or heat and luckily got a window unit since the cord was shorted out in the in unit. It took until December after 3 bouts of snow to get heat.
I'm still battling with corporate over my service animals. Despite having the papers we are be charged for them and have been harassed by neighbors when I'm having sizures or breathing issues that my dogs are being loud. Both of my dogs are registered service animals they are trained to alert my partner when I'm having issues.
I have literally been sitting right next to my dogs and gotten a call that we were being warned about noise and my dogs were asleep.
Our lease we signed was 630 a month and I've been payi Review from GoogleFeb 2018: Probably the worst place any person could ever live. Apartment had many problems when we first moved in. Out of probably 10+ problems, maintenance fixed only 1 of those. I’m sure the office won’t be happy that I’ve had to fix everything myself, including drilling holes into the walls to rehang the closet doors, air vents, bedroom doors, and even the wall outlets... but that’s what they get for constantly lying to us throughout the whole move in process. They tell you whatever you want to hear. I don’t know how this place is still open. The only reason I gave it 1 star is so I could write a review. They should pay me to live here. I have been here over a month and a half and am STILL finding things that should have been replaced before anyone ever SAFELY lived here. In response to other reviews...fireworks? Really? Come on you know da Review from GoogleJan 2018: This is a heads up to anyone interested in moving into this apartment....RUN!!!! This is by far the WORST apartment in the city. The management is VERY unprofessional, the staff have no knowledge of what they are doing or how to assist. In addition they do not take care of maintainace issues and they do not document anything.The worst part is there is no direct contact to the office without going through a third party (extremely inconvenient). Assuming someone will call you back is almost a joke. They are known for tampering with packages. Which is a federal offense, by the way...the only problem is there is nothing in the lease agreement warning you of this reckless behavior. They have noisy teens out blasting music all times of the night, the pool is never clean and they have several car break ins. I don't want to discourage you from moving Review from GoogleJan 2018: Decent place to live. The leasing agents ( inexperienced ) do not honor their word or document/file agreements made with the tenants. I never missed a rent payment yet they provided poor costumer service to address an issue.
This company will do what ever it takes to play you by the rules of their contract and take your money. Review from GoogleJan 2018: Pros: Everything is in working order and the rooms are pretty spacious especially for the price range. It's pretty quiet. Maintenance works pretty fast.
Cons: Rooms are dated and my neighbor's an unsociable old lady who gave me a dirty look that one time when I was moving in. My unit doesn't have a washer/dryer or hookups.
While they seem to be in the middle of restructuring the complex, things don't even come close to being as bad as I was told it would be. The apartments are dated and can use some tlc but they are definitely not in horrible shape by any means. The grounds are very well kept and the amenities are okay, I guess. I don't really use them, but whatever. Despite being so close to campus there doesn't seem to be many student residents. Review from Google
Nov 2017: Update 11/09/17
The phone number provided in response from "Owner" went to voicemail. I am having further issues I need addressed by HUB at Baton Rouge. They continue to avoid helping me as best they can. Employees at office are very dismissive over the phone and in person. When I try to speak with them I can tell that all they are thinking about is how they can avoid helping me and get me to leave them alone. This is not just one employee. This seems to be the general culture of the company. Beware of Hub at Baton Rouge.
Update 10/16/17
I have had many problems since my last review. I see now why people say this place is not safe. I am changing my star rating from a 4 to a 1. We have had problems with safety at this apartment. This is not a safe place to live. Also, under closer inspection of the lease I have learned that it is not a lease Review from Google
Oct 2017: Update- They’re trying to fine people for trash, but for some reason the crew leaves their own trash around daily. It be there for days even weeks at a time.
I’ve lived here about 3 years not many problems besides maintenance taking awhile to answer. I’ve let a lot go especially since the fire burned a building down. Now it’s getting ridiculous, this year I guess new management is trying to fix a lot and it’s to much to handle as well as going about it the wrong way. There issues depend on what side you stay on and the front office is still a little rude and definitely off putting. Yeah for some reason trash is an issue when it’s not them making it and leaving by your door. I let it go cause they are fixing across way, but they wanted to fine me for leaving something in trash can that no one was ever told not to use. I wanted pro Review from Google
Mar 2017: I've never complained about an apartment on the internet before. I have always been exceedingly understanding of how frustrating customers can be and how challenging it can be to be staff at an apartment complex. Alexias is nice, and there's a new employee that was hired that seems competent, but every other employee has been blatantly rude. Yelling at each other and talking behind each others backs in front of customers. At one point in their fighting over what apartment we had just been to *which was an irrelevant fight to have, much less have in front of customers*, they turn to me and asked me to pick a side and become involved in their fight.
Review from 3/1/17 on Apartment Ratings
Feb 2017: It is good. The windows should be wide enough and apartments should have more windows. The units should also include washer/dryer in it. Overall the experience is good. More staff personals would be a help. One thing, people living in with pets, do not clean their pet waste from ground. Quite bad smell comes from near my apartment.
Review from 2/23/17 on Apartment RatingsFeb 2017: The communication is terrible. No one ever answers the phone. I've had maintenance request go unanswered but their system says it's completed. The laundry room has been under "construction" since November last year. The water gets turned off randomly and they fail to let you know before hand. I just hope they get everything in order soon.
Review from 2/20/17 on Apartment RatingsFeb 2017: When looking for a place to live as a student its all about location and that's perfect. The apartment it's great for that there are many improvements that need to made and hopefully they are on the way but for now I and content but not sastifyed but the move in process for the HUB. I LOVE MY APARTMENT THO
Review from 2/20/17 on Apartment RatingsFeb 2017: Not good, so far... Good start. Staff was responsive. Now, not so good. Roommates(s) are NOT clean. Friends sleeping over. Smoking. Noisy. Smelly. don't feel safe. Will NOT renew lease, unless this changes!
Review from 2/17/17 on Apartment RatingsFeb 2017: This apartment has been a nightmare from the start. I moved in site unseen in July of 2015 to start my first year of graduate school at LSU. One week after moving into my apartment, my A/C unit busted and I had intermittent service with the maintenance staff. It took them three weeks to fix my A/C unit, which was fixed by duct-taping the unit together. I am sure if you looked in the closet where the unit is located, you would note that this unit is probably not up to code. For a few months, everything seemed fine until my A/C unit busted a second time for which I was left without air for another 10 days. August in Louisiana, as you may know, gets really hot and really humid. So you can imagine that this was unbearable for me and for my small cat.
Review from 2/17/17 on Apartment RatingsFeb 2017: Staff are very responsive to my issues. Maintenance crew did not fix my AC issue since I moved in during October of 2016. Found mold and the issue still hasn't been resolved for over a week now. For an urgent issue, the staff doesn't seem to understand that the condition of my apartment isn't healthy.
Review from 2/15/17 on Apartment RatingsFeb 2017: Great property for college students and anyone looking for something close to LSU and surroundings. It's great because it allows you to have large dogs, office staff usually do things fast and the rent it pretty reasonable
Review from 2/14/17 on Apartment RatingsFeb 2017: DO NOT EVEN THINK ABOUT MOVING INTO THESE APARTMENTS!!!!! The office staff does not care of your needs. They never answer the phone or return your call. My AC is a complete joke which so happens is not working properly at the moment and its HOT! I informed the lady in the office of my issue and explained I have children that suffer from nose bleeds when it's hot at night and she pretty much did not seem to care. I advised I needed prompt attention in this matter and no one has contacted me. I will be calling the Property Owners tomorrow.
Review from 2/12/17 on Apartment Ratings