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Somerset


Grade: of 78 reviews

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Nov 2019: I am so very pleased with these apartments and what I saw!!! Giovanna was the person who helped me (I hope i spelled that right).. she took me to view their model unit and it was beautiful, great decor, very beautiful apartment. I was in love! I will definitely be coming back and somerset is definitely #1 on my list. I hope she’s there when I come back! Review from Google
Nov 2019: My apartment is the absolute best!!!!! i love it here plus the office management team at the rental office are the greatest and they work so freaking hard to satisfy our needs on the property especially Giovanna and kandi i would definitely recommend people to move here!!!!!!!!!😀😁 Review from Google
Aug 2019: Great service wendy was very helpful and was very detail oriented of the property will definitely send my friends here to live Review from Google
Jul 2019: DONT MOVE HERE THE PLACE IS TRASH THEY MAKE YOU PAY ALL THIS MONEY TOWARDS YOUR RENT. THAN YOU HAVE PASSES UP IN YOUR CAR IN YOUR CAR STILL WILL GET TOWED AWAY. I HATE IT OVER HERE THERE ARE NO WASHING MACHINES OR DRYERS CONNECTION THIS PLACE IS NOT A GOOD PLACE TO STAY THEY KEEP CHANGING THE OFFICE MANAGER STAFF. YOUR CAR GETS BROKEN INTO EVERY NIGHT. IM BREAKING MY LEASE IM DONE PLEASE DONT MOVE HERE ORCHARD TRACE IS BETTER IT DOWN THE STREET FROM SOMERSET Review from Google
Jun 2019: I work in security for 10+ years pay the fees they asked for then they tell after they ran my background and I have a criminal record. Good to see how they are before I made a mistake Review from Google
Jun 2019: The leasing agent Candi is very courteous, professional, and really loves what she does. Also honorable mention to assistant manager Giovanna for her professionalism. The outlay of the apartments may not look impressive but the inside view was quite impressive. For those who like it quiet then you’re going to have to deal with the ongoing traffic from the interstate. But otherwise the apartments appeared ok. There is a pool onsite BUT it’s not in use and hasn’t been in a while. This amenity would be nice IF they took time to get it up to par. There is a pond directly behind the leasing office with swans where fishing is allowed; and a soccer park. Oh and it is also pet friendly with a fee and of course certain breed restrictions. Review from Google
Jun 2019: The leasing agent Candi is very courteous, professional, and really loves what she does. Also honorable mention to assistant manager Giovanna for her professionalism. The outlay of the apartments may not look impressive but the inside view was quite impressive. For those who like it quiet then you’re going to have to deal with the ongoing traffic from the interstate. But otherwise the apartments appeared ok. There is a pool onsite BUT it’s not in use and hasn’t been in a while. This amenity would be nice IF they took time to get it up to par. There is a pond directly behind the leasing office with swans where fishing is allowed; and a soccer park. Oh and it is also pet friendly with a fee and of course certain breed restrictions. Review from Google
Feb 2019: THIS APARTMENTS ARE GREAT! AND THE MANAGER AND STAFF ARE THE BEST! IN THE AREA, I'M GLAD TO HAVE MOVED HERE, THANKS FOR YOUR HELP, YOU GUYS DID IT SO QUICK AND EASY. Review from Google
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Is UNCC close to Downtown Charlotte? Yes, it is a short drive. Charlotte is fairly spread out, so using public transportation is not so great. All that said, communiting from the UNCC area to Downtown Charlotte is not so bad, and the UNCC area is a great area to live if you have an i...read more

Are there UNCC Apartments within walking distance to the UNCC campus? Yes, there are many options. There are luxury apartments right accross the street from the main entrance such as haven-49 and university-crossings?pb_id=485...read more

Nov 2018: I've lived in Somerset Apartments for 1year now I have a 2bdrm 1bth its very nice and cozy and spacious i love the interior and the fact that they have been renovating the outer area. The staff is helpful and sweet the office woman are great and very understanding. I actually just resigned my lease for another year Review from Google
Oct 2018: Parking suck I’ve been stayin here for yrs and the pool open 1 day and been closed every since.( not that I would get in it)Instead of fixing a maintenance request they mass the problem. Residents don’t clean up behind there dogs. The communication is not there best. Review from Google
Sep 2018: Tatiana and Monica are SUPER helpful and friendly quite neighborhood and beautiful apartment! five stars 😍 Review from Google
Aug 2018: Straight to the point, my Husband lives here with his brother. Long story short, his car has been stolen before, we told the Office, and they told him that they'd be installing cameras...never did. Instead, we go outside and see all the lights turn on automatically, STILL NO CAMERAS. Not even 3 days ago, his brother's Moped got stolen. A MOPED, something that requires 3 people to carry. They NEED to STOP BEING CHEAP and think about people's Property, Peace, and Safety!! Even one of their Maintanence Men had his phone stolen while on the job. I feel like this place is for a sit down, but don't STAY. Until this place starts caring about people, all that you will see are cops always coming over for things being reported stolen. Leave NOTHING unchained/outside. #SorryNOTSorry P.S.- Cameras Matter in bad places! Review from Google
Apr 2018: Who ever broke into my car in took my purse please return it. Just move in and this is what happens my car gets broke into Review from Google
Apr 2018: I moved in today to a 2 bedroom 1 bath and the place is lovely (see pics). Tatiana has been very professional, friendly & courteous throughout the whole process. I actually owed a previous landlord & Tatiana worked with me in getting my application approved. I have nothing but good things to say about Somerset or the management so far. I will provide updates as my lease progresses. Review from Google
Feb 2018: My 1 bedroom is not bad. When I theory for maintenance they come, when I have concerns they adresd they. But the few repairs they have done without notifying the tenants has been a problem. A few we have been notified but I recieve an email about when repairs would began and I was woken up a day before with noise of repairs I wasn't informed about. My power went out 3 days in a row sure to repairs and recieve notice 10 mins before only 1 out of the 3 that took place. Consideration to let us know a day before so we can prepare for it. The neighborhood isn't to good but the staff is friendly. Review from Google
Feb 2018: The current staff are very pleasant. Tatiyanna is always eager to help with any issue that comes her way. Review from Google
Jan 2018: I’ve had a good experience since moving in.. I needed a place convenient to school.. I worked with Cheryl and Tatiana, who have been very professional. I have an updated unit, new appliances, upgraded paint and hardwoods throughout. They seem to be the only ones I called, that made me feel comfortable asking general questions. The process was seamless and quick. Review from Google
Dec 2017: Lived here for a year now. My experience was lovely. I've viewed the prior reviews before I moved in. I have to say I didn't experience non of of what I saw in the reviews. The Staff is Amazing!! :) Thank you!!! Review from Google
Nov 2017: I have been living here since February 2017. The staff is okay but the actual service of the building sucks. I transferred into my new unit at the beginning of November (been here for about 2 weeks) and my toilet has stopped working three times. The toilet overflows and water comes out of the tub and gets all over the floor. Then the maintenance men take all day to come check it out. I can’t use my bathroom for the whole day being that here is only one (where else am I supposed to use the bathroom?). The staff is not very responsive when it comes to fixing things around your house. There are roaches. Even though I’ve been here for two weeks I have seen them a few times. And even at my old unit there were roaches everywhere. They are supposed to come and spray but they are right back by the end of the week. They give you a two day notice, i Review from Google
Oct 2017: The leasing manager and the assistant manager are just awesome. They worked with me and it was a smooth process. Don’t go by the old reviews because these ladies are just amazing. Review from Google
Sep 2017: I was looking to move to these apartments. You all have horrible reviews. Get it together. Thanks! :) to everyone else for stating your experiences. Definitely staying away! Review from Google
Apr 2017: There's roaches no matter what you do to get rid of them! Office staff & maintenance did respond in a timely manner when things got broken. Neighbors are loud & ghetto especially on weekends. Mainly blacks & Mexicans...Expect a loud fight atleast 3 times a week on Tara ln! Drug dealing is going on as well! I stayed here a year & I'm sooooo glad my lease is up....don't believe the hype, this place has roaches!!! Any good reviews are staff or friends of staff 😒 someone needs to drop a bomb on this place! Review from 4/28/17 on Google
Oct 2016: If I could rate this place zero starS then I would , When I first originally moved in it was on a Friday , I guess the ROACHES moved in with me also. the next day I called to the front office to complain about it "Oh we will have someone come out and spray" at the time my son was going on the age of 2. I couldn't even leave his food out to cool down with out coming back and seeing 4-5 roaches laying in the bowl. The air conditioner DOES NOT work at all, NEVER HAVE& NEVER WILL they always come and fix it and break down two days later. my Son has Asthma so that was always a problem being so hot in my apartment. PLUMBING F****ING SUCKS HERE . Review from 10/4/16 on Google
May 2016: Been living here since Feb 2016, and love them . Thanks to Carmen who helped me and my husband get our apartment . Staff is great . When having a problem just call office and they are fast to respond . always recommend somerset. Clean apartments , no roaches , good neighbor's.. Give them 5stars !! Review from 5/9/16 on Google
Feb 2016: I was going to give this place 4 star but then the manager showed up and ruined everything. I moved to Charlotte NC from El Paso TX.. Yes, a 23 hour drive. I had called Somerset to see if I could reserve an apartment which she replied "you can only reserve in person" which was fine I understand. She did put my name on the apartment which was great. I show up and give her all the paperwork she asked for including money orders for deposit and fees. She says she will run my credit and let me know. She calls 3 days later and says everything checks out and we are just waiting for the apartment to be cleaned. Ok, again no problem. Review from 2/18/16 on Google

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