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Oasis Club Apartments


Grade: of 87 reviews 👍Highly Rated

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Jun 2019: I highly recommend glori. She helped my family find an apartment. Application process was quick. Review from Google
Jun 2019: Great apartment complex. Stop by to get information and staff were very nice. Customer service was above and beyond. I recommend this place. Review from Google
May 2019: Been a resident for sometime now and overall I really am overall impressed with the complex,respectfully in comparison to its price. The property manager is awesome at addressing any concerns-when approached correctly. The other office staff, all I can say is you get what you pay for . The maintenance staff is friendly and very professional and response times are with in terms of good for pressing issues, anything not pressing - they’ll get to it. They are strict with enforcing basic rules that typically detours drug dealers, chaotic neighbors, and neighbors that do not belong in a family friendly setting. Roaches was my main concern moving in after reviewing all the other reviews, I personally have no issues with that. However, from just looking at some old cracks and build up in deep hard to see and clean places , I can tell that if you’re messy, unclean, or do not keep with your unit that roaches will be on your lease as a tenant Review from Google
Mar 2019: Gladys and Audrey are amazing real respectful and really helpful very kind and sweet. Victor and his team of maintenance men are amazing take care of business ASAP they are always happy to help with a smile very kind and cordial all the time. Would give 100 stars if possible. A++++++++ in everything. Review from Google
Jan 2019: Great customer service. Very welcome and helpful employees :) Review from Google
Nov 2018: Great customer service. Very welcome and helpful employees :) Review from Google
Oct 2018: After I hold the apartment like 2 months before. I called to many times for the status and they told me they had apartment for me. Less than a week before the day that I'm supposed to moving there, they told me that they don't have apartment for me with no valid excuse. They know I have 3 kids and my last baby had only 3 months and they don't care my situation. They literally let my family and me homeless. Review from Google
Sep 2018: I think the place is great. You can't beat the price. The staff tries their best to please everyone. definitely recommend! can't compare really nice to live here. Review from Google
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Sep 2018: This place is the worst. The only time I was treated with professionalism was when I reach out to them interested in renting. They were very quick to take my $160 background check & $150 deposit to hold the supposedly available apartment. Not once did they return any of the many voice messages I left, expecting a call back to find out the status of my applications since they told me was still pending on two pieces of documents. The first time I emailed them the information, I received a call telling me they were unable to accept a picture of the documents. So I kindly resubmitted it the correct way. That was back in June 2018, they said my expected move in date will be July 29, 2018. I waited for a confirmation call regarding the pending docs. but nothing. I am assuming that no call means everything is good since I resent it using "the same e Review from Google
Sep 2018: I went to Oasis Club and I love it , very nice place. I got all my questions answers,. Not like other income base property's! they were very professional and very honest about the wait time for apartments and qualifications. Review from Google
Aug 2018: New Tenant: 7/31/18 The complex overall is nice. However, the move-in process was stressful, apt was not move-in ready and I'm still waiting on pest control for severe bug issue, repairs and cleaning from previous tenants. It's been a week tomorrow! Onsite laundry room is dirty, one operating washer, one operating dryer. I pray things get better with the care and compassion of how we live and the service they provide! It would also be nice if the staff would answer the phone. Review from Google
Jun 2018: kinda iffy on this place here already and i dont even live here yet, ive been calling to get updates on the waitlist for a 2 bd and a lady answers with a very bored tone to her saying she cant tell me when id be able to move in and such and isnt even sure how many people are on the waitlist and my bf already paid for the application . i dont know what to do Review from Google
Jun 2018: This place is a complete hole in the wall place, there is favoritism with residents. the front office are very unprofessional. The manager Audrey Thompson is highly ignorant. They are racist towards minorities of all color. They Gave me a 3rd floor apartment knowing that i have 3 small children. there is one neighbor at 7325 gatehouse circle apt 110 who is a nuisance towards tenants above her and next to her. this place is a waste of time and money for what they are charging you is not worth it there are better places near by. I repeat this is a horrible place to live in. save your money and don't rent here Review from Google
Jun 2018: It was good for years until these new people took over .. they don’t want to fix anything .also bet ya outta your money change fees for appliances that you have not had in months . Go up on rent n the middle for lease .. like what’s really going to Review from Google
Jun 2018: I wouldn't recommend this place at all. Now I am stuck at this place for the length of our lease agreement. I applied in February, was approved and put on their waiting list. I got a call in April to move in may. Sounds good so far. I asked to move in June 1st since I still had to finish my other lease in metro west, the answer was no we can't hold the apartment that long (paid $150 holding fee for them not to be able to hold it for 14 days) so I made it possible to move in May 18th. I was not able to see the apartment until I moved in because "they were working on floors" alright, I saw pictures and thought it can't be that bad. Every time I had to make an appointment to sign the lease, pick up the keys, bring in documents... never, not even once, they were open when I had my appointment. So I was either left in the heat or in the rain WITH Review from Google
Feb 2018: Im trying to move from New York to this awesome apartment complex can't wait it's a beautiful place Review from Google
Feb 2018: Muy amable las senorita de la officinal. me ayudo con todas las preguntas que tenia!!! Review from Google
Jan 2018: I don't live there, but there are some post in Facebook that the management is forcing people to give this place a good review if not they will kick them out there apts. Just because of that? We live in a country that everyone has the right to speech. They are also saying they had complain about ace being broken and they don't fix it also roach infestation. Review from Google
Dec 2017: I don't live here. I intend to apply. I'm reading the reviews and I can only imagine the staff I spoke with on two occasions. They were patient, courteous and very informative. Did I mention encouraging as I had recently moved to Florida. That's not indicating poor staff and poor maintenance. Its the opposite. Hurry up waiting list! Review from Google
Dec 2017: She was very helping & patient she made the application quick & simple we were in & out great service Review from Google
Dec 2017: For your own good do not even try to rent an aprt from here. Its horrible, they dont let you see a showroom they say they dont have any. I should of realized why right away! Its filled with roaches and no matter how many times they come and spray and you leave your place spotless, they will not go away. They gave me the keys and when i went to first get in the cleaning crew was still there cleaning the apartment, when they left and i looked over everything it was still so disgusting i told the office and they sent the cleaning crew back again next day, The cabinets were so old they were peeling and they had painted all the shelves inside, the bathtub faucet leaked water onto the floor everytime it was turned on, theres holes all over cause you can see them stilk they just painted them over n over to cover it up instead of filling them in f Review from Google
Nov 2017: Maintenance NEVER comes when our AC is broken. We CONSTANTLY CALL THE FRONT OFFICE AND NO ONE ANSWERS. My husband swung by before they were going to “leave” the office and they said they would come and fix it. Their phones are right next to their computers and they see when people call yet DONT PICK UP THE PHONE WHEN ITS FLASHING BC THEY PIT THEM ON SILENT. I’ve been here for a year and a half now. NOT BY CHOICE. I would NEVER RECOMMEND THIS PLACE TO ANYONE. So many things wrong with the apartment that have yet to be fixed for a year and half now. Really disappointing. Review from Google
Nov 2017: I love living here ! The staff is the sweetest they are always willing to work . If there is an issue the office manager always come out and is willing to assist . The Maintenance go above and beyond. I’ve put in a request for an issue and with in a hour they are knocking on the door . We have never had any issue out here it’s alwayyyys quiet everyone gets along the kids all pay together and they are doing so many changes here ! Outstanding team Review from Google
Jun 2017: The people in the administration office of this complex has 0% professionalism, human sensitivity or customer service. I have been treated as a person that is sheltered for free in the apartment complex and not as a valuable customer/resident that works very hard to pay the rent in a timely manner. Managament shows no care about how residents feel and openly disrespects the hardworking people. I've been yelled at in that office by a lady, the manager does not take time to get out of the office to attend the issues. Review from 6/1/17 on Google
May 2017: I would not recommend living here, EVERYONE is rude, maintence suck, these people TRY to keep your $$$, they don't do walk around when you vacay which I know is BS.. I will be contacting lawyers asap. These apt. ARE ROACH INFESTED! this complex is straight up BAD for business.. again I have had a horrible experience living here for 2 years! NEVER will I want someone to stay here. Until they get new management I wouldn't suggest anyone to live here.. :) Review from 5/3/17 on Google

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