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Jun 2018: Great staff, all very helpful and attentive! (: Ever since new management, it has gotten better. They do try their best to keep everyone happy and accommodate where and when they can. Super close to food row and A&M and Blinn! Apartments are kind of old but there a lot of complexes in bryan/college station in worse shape and charge more. You get your dollars worth. Love the pools, location and resident events! Review from Google
Jun 2018: There should be an option for 0 stars just for this apartment complex. Do not live here, do not let anyone you know live here. The apartments are in terrible shape, siding rotting, a/c systems old and inefficient, wifi goes out consistently throughout each day, water damage throughout, washer and dryers old and in terrible shape, old carpeting, terrible parking areas and run down throughout (including the amenities). Normally, as college students, you would deal with this because a place is less expensive, conveniently located and/or good management. The cost was way too high for the square footage. The location was good. The management is beyond subpar. They are nonexistent, never there, don't return calls or emails and are rude and condescending. They apparently changed management recently but from reading the previous reviews it appears tha Review from GoogleApr 2018: Living at Laurel Ridge has been a great experience. I feel safe here and love the convenient location. The staff at Laurel is always helpful and friendly. And just a bonus they are pet friendly. Review from GoogleMar 2018: I had no problems with Laurel Ridge! The staff was always accommodating and easy to reach. It is a pretty great location for TAMU students, the bus stops are right across the street! I always felt safe and never had nosey neighbors. Review from GoogleMar 2018: This is an awesome place to live. The staff is super nice and all incredibly helpful. Great location, great price, and super homey! Review from GoogleMar 2018: I suggest that you read the reviews before leasing these apartments. Something that I didn’t do and I regret it every single day.
The office staff are very friendly and make you feel you will have a pleasant time living there. Also, some of the apartments are renewed and look nice at the first glance but, don’t fall for it.
Here are some reasons why I strongly discourage you to rent these apt:
1) No matter which day of the month you move in, they will charge you for the whole month. (I moved in on 20th and paid the whole rent).
2) They will show you the model apt and avoid showing you the actual apt. When I finally saw the actual apt, it was not ready at all. They said we will clean it and fix all the issues. They stood me up for 1 week to get the apt ready but when I moved in nothing was changed.
3) I couldn’t unpack my stuff for 1 we Review from Google
Nov 2017: Renter beware! The apartment this place shows to prospective tenants is not what you get. When my son moved in his room and bathroom were filthy! The toilet was black, encrusted with old feces and who knows what else. It had obviously not been cleaned in months, certainly not between the previous renter and my son. The carpet was filthy and the walls had scuff marks. They said they would clean the bathroom but did not. My son had to do this. When I went to visit in late winter/early spring the bathroom with the shower had a leak from the apartment above, it had black mold and the ceiling had areas that were sagging/falling off from the water leak. My son reported it and was told they would fix it. They never did come fix it. When my son moved out in July, we made sure the apartment was clean. It was definitely in better condition than when he Review from GoogleNov 2017: So far we just moved in this weekend and took over someone’s lease. We love the layout of our place and how close it is to the dog park and how pretty the neighborhood is. We had a couple of issues with this place which is usual when you first move in somewhere. We had a decaying tree close to our cars and was worried about it falling down on one of them. They actually came and sawed down the tree In just a couple of days. With my experience in apartment complexes In college station it takes them forever or they don’t even complete service requests. We appreciate this so much.
There was also no struggle with informing them of my service animal and they were very acomidating and easy going about it. I’ve had places be the complete opposite! Thanks laural ridge :) Review from GoogleA quick moving checklist as suggested by The Standard Apartments COLLEGE STATION MOVING CHECKLIST Moving to new College Station, TX, apartments is a complicated process with many moving parts, but each part is equally important. If any step is forgotten or overlooked, you...read more
What is the process to forwarding mail as suggested by the Standard Apartments? HOW TO FORWARD YOUR MAIL FORWARD MAIL TO YOUR NEW TEXAS A&M APARTMENT As you begin planning the moving process to your new apartments near TAMU, make sure you officially update your permanent addre...read more
Oct 2017: Extremely disappointed. My daughter lived here for just one year. The walls are extremely thin and she could hear EVERYTHING from the upstairs neighbors. My main problem was when we moved out. We cleaned the apartment very thoroughly and even painted her bedroom. Yet, we still received a bill saying there was trash to clean up, painting and broken blinds. There were NO broken blinds!!!! The management did NOTHING to work with me in disputing my charge. However, they sure did call to say my bill would be going to collections. So, that's the bottom line....we were moving out, so all they cared about was money. Well, if my review prevents just one person from visiting this complex....I WIN! My daughter is now at a MUCH nicer place and enjoying her college years Review from Google
Oct 2017: Lived there from 2015 to 2016. Disappointed from the first day I moved in.
1. I used to live in Journey and there was no disposal and no microwave in kitchen. Everything was old and about to be broken. AC was loud and did not work well.
Even without using AC at all for three months, the utility bills were never below 80 per month.
2. I lived on first floor. Every time people living above walking around, I felt the celling was about to fall down, and it felt so close, like they were walking in my own room. It was scary. I often woke up at night from the noice they just simply walked in their room. I could even hear the guy on second floor using electronic razor shaving.
3. Except extremely cold winter, I could see roaches(the giant ones) no matter how clean we kept our place or how many times we asked for pest control. In summer every day Review from GoogleAug 2017: I first moved in to Laurel Ridge hoping to save a few bucks, but I quickly realized you pay for what you get. Remember these are old apartments. Every last appliance (dishwasher, washing machine, wall outlets, fridge etc.) has broken at least once. Maintenance requests are completed in a timely manner but its frankly a headache having to put in work orders all the time and worrying when the next appliance will break. I swear, EVERY WEEK, water is shut off somewhere on the grounds for maintenance.
Renters insurance is mandatory. I was not told this before signing a lease.
Expect your electricity bill to be higher than normal even if you turn off all the lights. I'm not sure if this is just because the bill is split between two people or because it's an old apartment with non energy efficient appliances. Either way the money you save from l Review from GoogleAug 2017: I do not recommend this apartment complex to anyone. Since the day my roommate and I have lived here, we had problems. We constantly had to complain about things going wrong from our a/c to our showers not working. Nothing ever got fixed, people constantly came to check and did nothing about it. The place was disguising when we first got it, we put in a complaint and the management didn't do a thing about it. They claim that we never said anything. We complained about trash being left in front of our apartments and it took them weeks to do something about it. We even complaint about a neighbors dog using the restroom in front of our apartments and not a thing changed. This last month, my roommate and I didn't live in our apartment and made sure to turn off our a/c, but some how still managed to get an extremely high utility bill. At the end of Review from GoogleMay 2017: I don't even know where to start.
1. The apartments are dingy and smelly on move in, and I had to submit multiple maintenance orders to be able to use my appliances.
2. The roommate match is awful- my roommate and I are the worst match ever.
3. There is actually no way out of a lease here. If you want out, you have to either independently sublease, or pay the complex an exorbitant amount of money to sublease it for you.
4. There are so many hidden fees it's ridiculous. For example- if you look up the check out list, they literally charge you for anything that's out of place.
Review from 5/24/17 on GoogleMay 2017: Dog, parks, pools, gym, parking around buildings, close to University Dr. As well as TAMU, quiet, spacious for independent living.
Review from 5/13/17 on GoogleMar 2017: This place has become laughably bad ever since the new management took over about a year ago. They don't seem to respect college students much. Last summer they dragged their feet for DAYS to get our a/c fixed after repeated maintenance requests until my roommate had her mother call the front office like it was high school all over again and tell them to get it done. Miraculously, they had a guy out that same day.
Also, too bad if you end up with obnoxiously loud neighbors who enjoy inviting a bunch of sketchy people over at 2 am at random, LR doesn't feel responsible for any inconveniences caused by the kinds of people it decides to lease to.
Review from 3/12/17 on GoogleDec 2016: I've lived at The Laurel Ridge Apartments for 2 years now, and through the management change. The previous management company was lackluster and did not care but the new owners/ management has really put an effort in. The maintenance staff is really good and normally completes all work orders in 1-2 days, and the office staff is really friendly. he apartment itself is decent, but for the price and location its a pretty good deal.
Review from 12/28/16 on Apartment RatingsSep 2016: The apartment was adequate but the office support was less than stellar. We paid on time for 2 years, and the one month we were late (in the second year), we were hit with a late fee. After calling to request it be waived, and leaving a message, no phone call was returned. I understand that there is a central voicemail processing robocall system, but feel that the fees were unnecessary given the reliability and cleanliness of the tenants. Where is the reward for good behavior? Also, the hanging window shades were broken when we arrived and we were still dinged for their repair. This is a relatively affordable complex, but they need better follow up and customer service.
Review from 9/27/16 on Apartment RatingsMay 2016: Best apartments!
Great customer service. They are always trying to find the best option for me regardless of the situation. They also perform preventative maintenance when many apartment complexes do not.
I would definitely recommend living at Laurel Ridge!
Review from 5/28/16 on GoogleMar 2016: Laurel Ridge owes me $430, and they have been delaying paying me this money since June 2015; this money is a refund I deserved after a new tenant took over my apartment. Do not live there, I loved the place until I began moving out. I would appreciate it if any Laurel Ridge official could reply to my post, because I am disgusted and frustrated at this service.
Review from 3/1/16 on GoogleNov 2015: Awesome . Good location, nice people, reasonable price. By the way, near all lot of restaurants that you can find one to have a dinner easily.
Maintenance is quick enough, for the floor plan, 2bedroom 1'5bathroom is a good choice. Save money and have enough space
Review from 11/17/15 on GoogleNov 2015: I love living at Laurel Ridge! They have great amenities, its a reasonable price, the apartments are very nice, and maintenance is fast. Love it!
Review from 11/2/15 on GoogleOct 2015: I've been living here since August 1st, and I'm truly satisfied so far!! I got my apartment ''as it was'' (before the move in date), and the maintenance guys came very fast after my request, btw, they are awesome!
The amenities are great (3 pools, a gym, internet cafe, basketball/tennis/volley courts, 2 dog areas, W/D in each unit...). The internet and cable are pretty good too.
It is really close to the university dog park, the bus stops (autumn cir and spring loop st), and the neighborhood is super super nice. I strongly recommend Laurel Ridge!
Review from 10/13/15 on GoogleJun 2015: I lived in this place for two years, is a good place to live and I mostly moving to find a more affordable place, my experience here was good, although I will recommend living in the second floor if you don't want to hear every footstep and argument the people above you have. The place is mostly safe, never saw something really worrisome, although a friend of mine had the side mirrors of his car taken one night, and one time the police came to see our neighbors because they had a really bad argument, but that was a one time occurrence and as far as I can see most people living here are peaceful.
Review from 6/15/15 on Apartment RatingsApr 2015: Great apartments and friendly crew and management. Love how the apartments are right on the Bus 12 Route for Texas A&M University and Blinn college.
Review from 4/16/15 on Apartment RatingsFeb 2015: I really enjoy living here. It's great and the maintenance guys are great! Office staff is great as well! It's conveniently in between Blinn and A&M so it works perfectly for anyone!
Review from 2/22/15 on Apartment Ratings