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Mar 2017: The apartments are nice and all but the management is so terrible. A girl got robbed at gunpoint in our parking lot and my truck and 3 others were broken into in the parking lot despite the "security" who apparently didn't hear anything. All that has happened, yet the gates are constantly broken and never closed. One of their selling points is a gated community, it sure is gated, but the gates are NEVER closed.
As far as management goes, they're lazy and rude. Literally every time I have gone into the office everyone in there is on their phones and ignores me until I go up to them.
Review from 3/4/17 on Google
Nov 2016: It's a beautiful apartment complex but for the cost you can find better! The gated community aspect was a lie because that gate hasn't worked for almost a year and they just now fixed it. The walls are paper thin and you can hear all your roommates. I paid $700 for something others got for $630. I don't understand the jump in price especially to have to share it with 3 other people. I would defiantly consider looking at other place before you make the decision to sign the lease!
Review from 11/18/16 on GoogleOct 2016: If I could give 0 stars, I would. The amenities are nice, and there are granite countertops so if that's what you're into, the hype is REAL. However, when we moved in, the apartment wasn't clean, there were lightbulbs out, stains all over my carpet, and various issues all over the place. Additionally, the laminate sticks to your feet as you walk around. don't expect maintenance to help unless you harass the hell out of them.
The biggest problem (as many others have expressed) is the management. Walk into the "clubhouse" for service and they'll ignore you and sit on their phones. They're extremely rude and unhelpful if any problem arises. PS they still haven't given us one of our keys (that we should've gotten the FIRST DAY) because they "haven't got around to it".If I could give 0 stars, I would.
Review from 10/3/16 on Google
May 2016: For the two years that I have been a resident here at UV 2505, I have had great service from the office staff and have gotten to know them personally. The amenities, such as the pool and clubhouse, tanning bed, and gym are all wonderful facilities I have used multiple times.
Review from 5/8/16 on Google
Apr 2016: The shuttle doesn't always run and will sometimes leave you on campus without notice. The gate never works. There is garbage EVERYWHERE. Someone puked in our staircase in January and it's still there (it's May now). My roommate and I are the only two people that clean up after our pets so all the patches of grass smell. They provide us with printing services but the printer is always either out of ink or paper. Everyone that lives here is loud every single night until early morning (2-4 am usually) so don't expect to be able to study if you live here, including during finals week. Though the apartments appear nice, everything is very cheap quality so it breaks nonstop. So much for “high speed internet,†it’s Time Warner Cable so it’s out at least once a week. The walls and doors are INCREDIBLY thin so you better hope you have quiet roommates (not that it m
Apr 2016: I lived here for two years. Everything seems fine from a distance, but for the price of the place I would have expected better management, better maintenance, and better apartments.
- For starters, the walls and doors are VERY thin. It is very loud.
- The staff is arrogant and manipulative. They are fake to your face, and tell everyone something different.
- If you have a dog and they tell you to not worry about putting a deposit for the dog, don't LISTEN. I was told by staff it was fine to have one without paying, but then was randomly charged about $300 dollars for an "illegal pet." They had gone into my room and taken a picture of the kennel when I was not there!! Which is illegal. They then proceeded to tell me I was wrong and a liar.
Review from 4/19/16 on Google
Mar 2016: It looks great when you take the 10 minute tour of the property, which if you were going to live here 10 minutes would be great. You pay for a "gated community" but the gates have been consistently broken more often than working, so they are just left open, which a handful of times this year we had bums begging for change as a result of easy access. I'm pleasantly surprised that the wifi is currently working well enough for me to post this review as it is terrible. If you had paid more attention on your tour like I wish I had, the doors all have vents over them connecting each bedroom to the common area in the apartments. This is to allow airflow through the apartment, but with greater air flow comes greater sound flow if you know what I mean.
Review from 3/1/16 on Google
Jun 2015: I love living here! I love the size of our apartment and the clubhouse that we get to utilize everyday. The only thing that gets confusing at times is when everyone isn't on the same page in the office!
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May 2015: great maintenance!!!! and decent office service, although the cost is expensive and sometimes the bus and internet is unreliable. had an okay experience here as a college student, but i would suggest picking roommates before getting paired with someone AWFUL. also sometimes feels like a frat house.
Review from 5/22/2015 on Google
Mar 2015: Some properties are better than others. Some are more well kept. The office staff seems more attentive to people who live at UV at 2505 than where I live. Some of the office staff won't acknowledge you when you come in the office and they don't really do anything about roommate situations.
Review from 3/3/2015 on Google
Feb 2015: I couldn't have found a better place to live. My experience with the staff has been great. I got my own car towed here once which was pathetic but the staff helped me get some of my money back.
Review from 2/21/2015 on Google