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Apr 2018: This apartment complex has had its fair share of issues however one person who remains consistent is Ms. Shelly. She is always there to help and resolve any issues the best she can. She keeps her residents informed and treats all residents like family. She is always there to answer questions and improve a residents living quarters. Her spirit and sincere care for her residents is always appreciated. Glad to have her in the leasing offic. If you are interested in renting an apt here please go to Shelly she will handle all your needs! Review from Google
Apr 2018: Apartments are very nice. We are in the first upgraded apartment and we love it. Chris Ivy really worked with us and gave us the apartment we wanted. When I first came in I was skeptical and he convinced me it was good. Review from GoogleMar 2018: Customer service was good. Apartment upon walk-in was good. There were a number of things that were not ready upon move-in, however the staff worked hard at accomodating me as a new resident. Overall, I'm satisfied. Review from GoogleMar 2018: I have lived in 500 Northside for 2 months now, and since before I moved in the new management has made it a extremely pleasent experience. They are very helpful and it is very clear they are working hard to improve the complex! Review from GoogleMar 2018: I’m moving into the complex and from the beginning to now everything has been great! Chris is god sent! He helped me every step of the way because this is my first time renting out of college. He stayed late in the office to give me a tour an hour after they closed and came in on his day off to sit with me and fill out paper work because I was visiting from out of state! The management improvements are magnificent! Review from Google
Mar 2018: I currently live here. All I can say, I was lucky to get an affordable clean new unit when I moved. I like the complex is diverse. I don’t know my neighbors that’s my fault but everybody seem to keep to themselves, which is a plus. Yeah the water bill can be a little high but it is what it is. I am so fortunate to be roach FREE, I only have the occasional cricket problem. I have a personal exterminator for those who want to get rid of anything and everything. We have NEW MANAGEMENT and Shelly is still here, I only deal with her she has been pleasant since the first initial process till now. I don’t know the new staff, but they appear friendly and professional
They appear to be making some cosmetic changes to the exterior. I’m excited to see what’s in store, I will stay as long as possible unless Shelly leaves or they raise th Review from GoogleFeb 2018: Moving in/ Front Office Staff
I needed saving from my previous apartment and Chris at 500 Northside helped me out. Everyone that i have came encounter with in the front office has been very helpful. I was able to move in quick and easy. I am looking forward to living here at this complex. great location and close to work. Review from GoogleFeb 2018: This is the WORST apartment complex I've ever lived in. The management company is a disgrace, to say the least. I have been here for 3 months with broken heat, standing water, mold, roaches. Maintenance has yet to remedy any of these issues. I pay a pretty penny in rent and this is just unacceptable. They lie and say that they update the units but it's a complete lie. DO NOT MOVE HERE! Review from GoogleSome great information written by The Standard Check out these links below the-standard-is-the-best-housing-option-but-we-understand-there-are-others-see-what-fits-for-your-situation https://www.liveso...read more
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Jan 2018: Customer service is very unprofessional and ratchet. Went without heat for 2 months, and now no hot water in my unit. Don’t know how long that’s going to take because maintenance takes months to get out to you and fix problems. They’ll tell you they’re coming today or tomorrow and never show up. People entered my apartment without any notice and left all of my lights on. Every month it’s a new problem with these apartments and prices are too high to not get service when requested. Review from GoogleJan 2018: I would have to say this complex has by far been the worst experience I have ever had with any apartment I've lived in. It's literally been a month into my lease and I can't tell you the number of things that have been wrong with my apartment since the first week into the lease term. I think the main thing at this present time would be the fact that it's 5am and I'm (Ive been in the bathroom of my unit for at least an hour or two..maybe three) typing a review because I have raccoons in my ceiling wall that clearly like to have parties every night. Please and I advise PLEASE do not live in misery as I am from binding yourself to an agreement to stay within this complex. FIND SOMEWHERE ELSE. Review from GoogleJan 2018: About to move in. The property is under new management and they seem extremely positive. They have big plans for improving the property- I can’t wait to see the finished look. Amazing location. Everyone friendly. Love it so far!!! Review from GoogleJan 2018: I WOULD NEVER RECOMMEND THIS PLACE .. Here are my reasons!
I know all apartments have their flaws, but this place is just horrible. Maintenance takes close to 2 months to fix AC/Heat issues. It's 1/4/2018 and my heat hasn't been working properly since before Thanksgiving 2017. All I get are excuses. Temperatures are now below freezing but the management appears not to care at all.
Secondly, their communication sucks. All they say is we'll fix it today or tomorrow. If the fix doesn't happen they don't communicate anything to you.
I'm on my second year here but I regret renewing my lease!
To the management:
There's something called OWNING THE PROBLEM & SOLVING IT. Google what it means and maybe you will learn how to keep your tenants happy. Review from GoogleAug 2017: Looking to move here? don't! You'll regret it.
I've been at 500 Northside for about 9 months now and definitely counting down the seconds 'til I'm able to leave this community and be comfortable where I lay my head.
-The buildings are old.
-Office staff is unprofessional.
-Maintenance seems to be severely understaffed.
-There are roaches everywhere.
-Apartments are not up to date.
-No request is an urgent one.
-Management doesn't seem to really care once you sign your lease.
If you're looking for an decent price to stay within the city then look no further because the price isn't too bad here but, considering the number of issues you will definitely encounter, you'll find that you do not get what you pay for.
don't believe me, just knock on the door of any other resident here and I'm sure they'll check off everything on my list a Review from Google