Aug 2018: My daughter was supposed to move yesterday. When she arrived someone else was moving into her room. She said politely that that was her room, and they said not any more. Yvonne went with a staff member and he told them the same thing and the group of people said not its not now. We signed a contract and the room number is stated on the contract. At this point Jessica has offered no help to get this person out of her room. Yvonne now is afraid this person will have retribution toward her and her pet if she does anything. since this person has no respect for other people of their property. So much for college helping people grow. Yvonne is not in her room or the standard. They do have my money I paid for the room though. I contacted a lawyer and it may take awhile but if they do not make good on the contract I feel I have no other recourse. Luckily I live in town.
Jun 2018: don't trust the good reviews, they cannot be real. This is the worst place, never live here. Everything you can possible imagine goes wrong with this place. Its dirty, stinks, horrible management, way overpriced. I have had several issues such as maintanace walking into my apartment without notice, (once without even knocking they came into the wrong apartment!!), broken keys-which they charge you $75 to replace, firealarms in the middle of the night, and waterleaking from my ceiling. There are so many other great places to live this place is awful. Review from Google
Apr 2018: The Standard is very well kept at all times. The staff is friendly and the doors lock and a security guard is onsite during off hours. Makes me feel that my child’s safety is their ultimate concern. It has great amenities with a pool, fitness room, tanning beds, private mail boxes, game room, study room with free Starbucks coffee for latenight studying.
Overall it is an awesome place to live in Knoxville! Review from Google
Apr 2018: I have loved living here since it has opened! All of the staff and maintenance team are definitely top tier and are always trying to find ways to make the experiences better for the students who live here. They have greatevents put on by the community ambassadors and I have met so many great people.
Also, there are so many peaceful places at this complex where I can sit back and ponder my great decision to live here. :) Review from Google
Apr 2018: can't say it enough: NO NOT LIVE HERE unless you want to live in a nasty dog pound. This has been the most unpleasant living experience. Not only are there more dogs than people, but dog poop and piss are not only constantly in the exterior grass ( people do notclean up after their dog) but dog feces is up and down the hallways inside the building. I never desired to live with the dog but have found my self stuck living with a dog who is allowed to jump up and eat off kitchen counters, jump on furniture, piss inside the apartment, and jump on anyone who enters the apartment. I have repeatedly voiced my health concerns to the office staff only to be met with rudeness and ultimate defense of the bad behaviors of the dog. This has been going on for half a year, and still no resolve. The price is not worth the quality of the apartments. Additi Review from Google
Apr 2018: Hi!
Do NOT live here! My friend is a tenant here and I come to visit quite often. This place is a slum! Dog poop and pee fill the halls and people ignore it! Not to mention, there are a couple of times the hallway smelled like weed.
I considered living here when I was relocating, but I decided not to. They just simply aren’t worth the money. You can rent a house for what you pay here. There is also always something wrong with the key sensor and her washer machine sucks. The gym is nice, but machines are always broken. The bathroom is nice though, I love the tub, but you can get a nice tub anywhere;
Anywho, as a student you want a place where you can come home and RELAX. This place ain’t it. You probably get more of a break at the library. Review from Google
Apr 2018: Great Maintenance staff. David the Maintenance Supervisor is always very professional and welcoming. There needs to be more people like him in Management positions, with his work ethic. He is one of a kind. Review from Google
Mar 2018: DO NOT LIVE HERE! My experiences with the standard have been some of the worst I have ever experienced. My washing machine hasn't worked since I moved in. It's now been 8 months since I moved in and they still have not done anything to fix it, thus I cannot wash clothes at all. Also, I have had a few kitchen cabinet doors fall off from regular use. In addition to that, all electronic locks on the outside of the building that residents use to enter don't work. Any resident with an apartment key cannot get into the building after business hours when all doors to the outside lock automatically. This is not just my problem but all residents'. I'm paying over $900/month for a 2-person room when I feel it's worth closer to $200/month. Absolutely absurd amount of problems with this place, and the staff isn't very good either. It's a new is Review from Google
Mar 2018: Conflicting information on renewal practices and lack of care attitude towards moving forward with disagreements. Overall, would suggest not living here and checking out other apartments; its simply not worth the price you pay for cheap aesthetics.
*edit: the new management about the same in quality as previous management, and is completely unwilling to help with problems that arise (reported theft of a $1,200 bike was brushed off and told that a warrant was needed for their staff to even look at the security cameras).
*most recent example: I was gone and my sick girlfriend was in my room, and instead of coming back within the next 2 days or even later that day like she asked( they had a blanket notice of entry from Nov 28 - Dec 1), the inspecting community manager chose to enter rudely and make her extremely uncomfortable. Review from Google
Feb 2018: The Standard is such a nice location I went in for information on rates and Kyla was so wonderful. She was extremely helpful and intentional with me. Kyla was extremely busy and still made it know that my questions and concerns mattered. She showed me a wonderful tour of the facility! I will be back to see her no doubt! Review from Google
Feb 2018: This place is an ABSOLUTE RIP OFF!! The ONLY thing it has going for it is LOCATION! It's a GLORIFIED/EXPENSIVE DORM ROOM with a SMALL KITCHEN and UNCOMFORTABLE LIVING AREA!!! These BS comments from Jan. 2018 are probably from desperate staff TRYING TO LEASE this crap!!!
Jan 2018: Good experience, haven't had any problems at all. Location is convenient. The apartments are the perfect size for me and my roomate to enjoy our stay. The staff is great, especially the girl with the dog Peyton. Peyton is the best. Go Vols Review from Google
Jan 2018: Great place for your college student to live and work. Great location. So convenient to school and stores. Very safe and secure as well. Review from Google
Jan 2018: 10/10 recommend! The staff is so friendly and helpful with anything that you need. There's also dogs in the lobby which is always a plus because they are also very friendly! The complex is very student oriented, and in a convenient location! Security is always on the clock in case needed, which also makes me feel safe. Review from Google
Jan 2018: Pretty cool place. Friendly staff. The girl at the front with the pup is awesome! (I think her name is Kyla, so ask for her) New workout equipment! Close walk to campus and right across from Panda Express, how can you beat that? I couldn’t think of anywhere else you could live near or around UT’s campus that is this TOP NOTCH! Review from Google
Jan 2018: I couldn't be more appreciate of the professional and friendly staff. The Standard has State of the art facilities with 24 security and a super convienant location. This made it a perfect fit for my two kids. Review from Google
Jun 2017: The Standard is about appearances, not substance.
Let not the Standard's greatest sin be forgotten: failing to deliver their product on time, knowingly. After being originally promised an August move-in date, my room was actually available in December. In other words, it was an entire semester late -- a semester I spent commuting an hour from home every day while others were endlessly shifted from hotel to hotel. At the time I signed my lease in May, this delay was absolutely expected by the Standard management.
Review from 6/2/17 on Google
May 2017: DO NOT RENT from these people. "The Standard"? What a joke. Nothinggood be further than the truth. The are SUB-Standard. They market an upscale experience but they are merely dressed up a little at first glance with nothing of substance in reality. The staff is notknowledgeable, and Lance and Brad are completely incompetent management. Mis-information, lies and deception is the flavor of the day at "the standard".
Review from 5/14/17 on Google
Apr 2017: This is the worst place to live in Knoxville I guaruntee you. There's constantly bullshit parties and underaged drunk people and drugs on every floor, all the time. Drunk kids punch holes in the walls and rip signs off the walls every 15 ft, so it looks like a literal warzone in the hallways and elevators. The elevators are constantly either filled with actual urine or puddles of alcohol, but you only get to experience that spectacle when the elevators are functioning, which is roughly a third of the time anyway.
Review from 4/4/17 on Google
Mar 2017: Finally moved in. It's nice all though there are some odds and ends. The maintenance personnel are actually really cool. Conflicting information on renewal practices and lack of care attitude towards moving forward with disagreements.
Review from 3/12/17 on Google
Mar 2017: Hold on to your wallets!! My son was intentionally deceived by the manager, XXXX, into thinking rent was $970/month for the unit. After my son paid a $300 application fee, we were told the $970/month is PER PERSON. guess what? $200 of that is "non-refundable", and the other $100 we were promised over a month ago has not shown up yet. XXXX is either a world champion liar, or the absolute worst "manager" ever to claim that overused title.
Review from 3/7/17 on Google
Feb 2017: *Blaring sirens* "May I have your attention please, may I have your attention please. A fire has been reported in the building. A fire has been reported in the building" That's the automated firealarm. Get used to those words, you'll hear them for 7 hours straight some times as management twiddles their thumbs. Marketed as "luxury" and thrown together in a few months. I hear that management sacrifices goats and worships the devil in their office. That's more reasonable than the prices they want to charge.
Review from 2/22/17 on Google
Feb 2017: This place is an absolute disaster. no security hardly at all on the weekends and no cameras are installed. 80% of the students who live here are loud and obnoxious throughout the weekend. Students vandalize everything and there are no doors on the garages so anyone can walk in off the street. Garbage trucks come in and will wake you up at 4am right outside your window. If you enjoy getting blackout every Thursday, Friday and Saturday night like everyone else who lives here this place is for you.
Review from 2/16/17 on Google
Feb 2016: I love how active the standard is with the community and getting involved!! It ensures residents were going to be in great hands on the fall. I like how laid back the employees are!
Review from 2/18/16 on Google