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Apr 2018: I'm writing this review purely to tell you I hate how they treat me.
You can go and complain all you want but in the end they just brush you off and you can't do anything about it. I woke up today, with a jackhammer in my ear because a floor up, they were replacing their floor. As a result, at 10 am, I will not only need to listen to that until my classes start at 2, (this goes for literally half the day) I now have my apartment falling apart from all the work they're doing. My ceiling....is falling down. Like there's popcorn ceiling everywhere. This is insane.
In short, if you can avoid it, don't live here. That's all I got. It looks good at first, but that's only the demo room. I mean, when I moved in, it looked like the past person never left ... and never cleaned. It was gross. Our sink was leaking, the washing machine had some kind of Review from Google
Apr 2018: Terrible service. Management team (the leasing office) was the worst. They treated you like trash. They do not know how to communicate with residents. Everything is old and broken. The renovation this year does not look that nice so don’t waste money in this complex for that. With that amount of monthly rent, you can find a nicer student complex around USF. My roommates and I hate this place. Review from Google
Apr 2018: If anyone is fed up with how this apartment has become, I encourage you to leave your thoughts and warnings for others.
Potential leasors, don't expect to have a good experience here.
EDIT: in response to on50's kind reply back. First, you look up people who leave bad comments? What a great landlord, getting a list of residents who leave 1 star reviews. But nah I don't live here, thank God, but I've been visiting for the past 2 years to know I'll never want to.
So cars are why the gate is broken? No other appartment has had the gate broken for an entire semester?
And a fire system is great if it works, but it's been triggered 3 times in the past month. Now whenever it goes off, no one evacuates any more, which is a hiluge hazard if there were a fire. Plus in the email you sent out, you said it was someone smoking in the stairwell that cause Review from Google
Mar 2018: Its a peaceful community, the price is great. They have gotten a lot better in the past three years. They care about resident experience a lot and make sure they fix any problems and respond to your needs. And inform you about everything in advance so you are not surprised about renovations, inspections, etc. they respect your privacy and communicating with out . Review from Google
Mar 2018: I lived here for 3+ years and every time I ever had any issues, they would take care of it ASAP. The management is wonderful! Leasing agents are helpful and very friendly and maintenance is the best. The place has been around for a while so they can fix ANYTHING. We get a lot of benefits as well for living here. We get discounts from vendors, we have online community rewards where we can get gift cards and the price for the apartment is the best in the area being its only 5 minutes away from USF. Now they are working hard to get renovations going, etc. it just keeps improving for sure! Review from Google
Feb 2018: This is the best student apartment complex in Tampa and as close to USF Campus as you can get! The pool and hot tube are cleaned regularly and the grounds are kept looking nice. Review from GoogleJan 2018: Any time my apartments had problems, they've been fixed quickly. Everyone that works in the front office is extremely professional and kind. Maintenance requests have been quick and almost immediately filled in some cases (our broken dryer was replaced within 2 days of the work order request).
I haven't had too many issues with Conservice (on50's electricity supplier), however I am aware of others having issues with them, so be wary.
Overall, my experience at on50, in comparison to other student living complexes, has been great. I am happy to live here. Review from Google
Jan 2018: Rent here is really cheap but that’s just about the only good thing about this place. Looks like a roach motel and the consistantly slow WiFi makes bleach seem like an optimal next meal choice. Although then again, the mold in the shower and corners of the apartment might make for a better snack.
Maintance is quick to respond to requests but I guess they have to be considering things break down so much. When they tell you that the apartments come “furnished†keep in mind that means a fuzzy tv that gets 2 channels, along with furniture that doesn’t match (looks like they may have found it dumpster diving).
Luckily, The people in the office are friendly. However, they have lost several of my packages and given me other people’s, so don’t have anything important shipped here.
At night the neighborhood is sketc Review from GoogleON50: Offers Annual Scholarship through The Michaels Organization! Looking to get a scholarship for schoool? ON50 loves to invest in our residents and all residents currently enrolled at a University is eligible to apply! Michaels Organization has awarded over 23 thousand dollars in 2018 and ON50 has had two...read more
Are there any places where I can meet with many USF apartment communities, in person, at one location? At USF, there is a wonderful event called the Bull Market. At the Bull Market many of the local apartment communities will have a booth. At their booth you can get shirts or other branded items as well as ask any questions....read more
Dec 2017: ON50 is a great place to rent. Matt, the manager is wonderful at taking care of business. He went above and beyond to assist and was always very helpful in getting things resolved right away. I know a lot of apartment places will give you the run around, he kept his word every time and was able to really make me feel secure about having my son move away from home to live close to the USF campus. I thank you Matt for your incredible customer service etiquette and for going above and beyond to help us. Enjoy your holidays with family and loved one. Review from Google
Nov 2017: I really enjoy living here. It feels like a safe place to live in and I am allowed to have my cat here as an emotional support animal. I appreciate it.Nov 2017: Doing great! Just faster maintenance processing so far! I love my room and balcony, the natural lighting is amazing. My roommates are awkward tho, they're ghosts.Nov 2017: Great, Modern living facility! Ample space in both rooms and common living areas. Best part is the convieniance of being close to campus, definitely recommended!Sep 2017: I opened my fridge door and the condiment holder fell off, causing my glass condiments to shatter. The shelves are constantly falling off even by just opening the door and it is getting old. On 50, please get adequate fridges. You just costed me some newly bought groceries. 😡 Review from Google
Aug 2017: Very hip buildings with beautiful landscape & the management went above & beyond to help us with our request. Dylan was awesome. Review from Google
Jun 2017: I've lived here a very long time, possibly one of the longest-lived residents in the entire complex. On50 used to be great, but not anymore. It's certainly livable, but I have a normally high tolerance for things. Work orders get lost, forgotten, ignored, or in the most recent case, closed without doing anything. 3 times in the last year my apartment was made unlivable, by water leaks and electrical outages.
Review from 6/1/17 on GoogleMar 2017: Absolutely subpar. This complex is falling apart– literally. And the model unit they have is NOTHING like the one you will be placed in.
When I first moved in there was a HUGE leak in my kitchen. There was water all over the counter, under the floorboards, and draining out to the walkway in front of my door outside. The water was coming from inside the walls meaning they have a serious piping issue. No one notified me of this extremely obvious problem before move in day. The maintenance people then took a month to fix it. They didn't even plan on looking into it sooner because they kept saying that it needed to "dry" first even though it was consistently getting more wet.
Review from 3/10/17 on Google
Feb 2017: BEST location for off campus living!!!Oct 2016: Absolutely abhorrent seriously I'm beginning to think they have thier office members write reviews to offset how bad they actulally are They dont fix things I've cited on thier "online maintaomwnce requests" or to your staff i suggest everyone to also cite thier apartments to state and county safety and business commissions because of fraudulent advertising for "fully furnished , safe and we'll maintained" (in both housing agreement,thier website and various emails. They should hire better maintenance and replace your staff. All of it is subpar at best They did the absolute minimum when we moved in and tried to brush us off Absolutely abysmall sense of business
Review from 10/23/16 on Apartment RatingsOct 2016: Lovely view and great distance from campus!
Review from 10/11/16 on Apartment RatingsOct 2016: The Pool, hot tub, and view make the choice for you. My apartment couldn't be better. I'm definitely renewing for next year.
Review from 10/9/16 on Apartment RatingsMay 2016: I really liked living here, nice and quiet, but the place is getting a little old, and request need to go through quicker. Othwr than that I would recommend this place.
Review from 5/7/16 on Google
Apr 2016: Overall, it’s easy to be suckered in to this apartment complex with promises of all-inclusive rent, a private bedroom, and a hot tub right next to USF – and especially for under $600 a month. I would encourage you to look elsewhere however. On50 is getting better, but I’d have to give them a few more years to get the kinks worked out of their buildings. I’m not renewing.
Review from 4/17/16 on GoogleMar 2016: I lived here for two years in four different units. Management is not adequate for an apartment complex. They are not easily accessible and have students work the office with not much (if any) experience in residential life or office environments. My roommate at one point brought in a bed bug infestation and it took over two weeks for the office to respond with a professional, partially because when I reported it they tried to tell me they were sure it was just ants. Once when I was moving between apartment units on move out day, the elevator was broken.
Review from 3/10/16 on GoogleOct 2015: I've lived here for 3 years and this will be my last. I have enjoyed my stay, the reason I'm moving is because I need a little more space now and different scenery. I've lived at many other apartments and this has been one that I've stuck with. There's plenty of trees surrounding the complex so even without my A/C running my apartment stayed pretty cool. Parking is a bit of an issue especially after 8pm. Occasionally it can be a bit noisy but living so close to a college campus that can be expected. Whenever I had a maintenance request it was either done that day or the following day and the maintenance guys are very friendly and cute lol.
Review from 10/17/15 on GoogleSep 2015: don't even bother with this place. We never moved in (thank god), but we just drove over to take a tour of the place because we needed a relatively priced apartment. The place is a complete mess, the buildings are white and you can see every speck of dirt on them. Obviously they aren't washed frequently because when we went we saw green on the majority of the buildings. When we went into the leasing office the staff continued their personal conversation and did not bother to greet us even though we were the ONLY ones there.
Review from 9/4/15 on Google