on LiveSomeWhere.comHi, Loading...
Sep 2019: I lived here for three years and it was truly a wonderful place. The front office has always been friendly, understanding, and beyond helpful. I only left because I decided to buy but I will always recommend it. The apartments are quiet and the office doesn’t bother you. I have read on some reviews that people feel the office harassed them but if so I can only imagine they were doing something very wrong. They were even kind to me when I was late on rent! (Oops). I was charged when leaving for things that were completely my fault and I was actually charged less than I expected. All maintenance issues were solved quickly and efficiently with many apologies from the office team and the maintenance team for any inconveniences. Over all just a wonderful place. I was happy to call it home. Review from GoogleAug 2019: I would give the apartments lower than 5 stars but it would still not do it justice how awful the conditions and two female managers that are employed here are. I gave a glaring review of this to which I see it was removed so I will keep this review short and to the point. You will be harassed, the apartments are not what you will get from the model you are shown, the laundry room washing machines and dryers are constantly broken and you can only add money by going in to the office when they are open, they make huge errors when it comes to fees that they will take no accountably for, unless you call corporate a step I had to take myself, they will ask other neighbors and even law enforcement about your personal business if they feel you are not honest with them and then accuse you of lying with a supposed legal notice to scare you as if you don’t know your rights and the legal system. I would go on but I won't Review from Google
Aug 2019: Management is incredibly friendly and helpful! I moved into a two bedroom, transferred to a one bedroom, and had to break my lease - all with a year. It was all crazy, but they made everything super easy to deal with. I greatly appreciate their lease break cost - It's only one month rent instead of the rest of the lease.
Maintenance crew was incredible. I had issues with my shower and had them out multiple times overt a couple weeks. They were always timely, pleasant to talk to, and made sure everything was taken care of and cleaned up.
The gym and pool are a tad small, but are great for what I needed them for.
Also, for Tampa, the rent is pretty affordable. Review from Google
Jul 2019: I lived here for two years let’s start off with the first lie i was told when I would first be moving In. Deacon told me that after we lived here for a year we would be able to re apply and get some of our deposit back as we would have been experienced renters or something or other found out a year later that was a lie. Oh and let’s not forget how petty they are about Christmas decorations or decorations really Diane has something against decorations something heavy especially because the lease doesn’t say you can’t decorate but I had letters on my door for that. I spoke with corporate who said there was nothing against said decorations to still receiving Letters on my doors about these decorations. phone calls because we were speaking on the phone too loud mind you in my apartment. That should tell you about the walls. Endless gnats in their drains but you’re called dirty. Random inspections from pest control!! since when does pest control inspect apartment and decide something I literally had dishes in the sink and the pest control guy saw me about to wash them Review from Google
Jun 2019: Awful experience. Very happy my husband and I are no longer living here. However, Diana and Karen were attentive to our needs but I am still unsure why Deon still works there when his breath clearly smells of alcohol and he has no clue what he is doing. Review from Google
Jun 2019: Now I see why the stars are so low. I walked in to inquire on 1 and 2 bedroom. Based on the pricing so I can determine which works.
Deon in the office was not that helpful.
I like to see a model so I can visually see the apartment. They had models available but he told me because he didn’t have a cart he could only show me one. He tried to show me a floor plan and that’s not why I came to view the property I wanted an actual tour. I walked out and went somewhere else. Review from GoogleJun 2019: I wish I could give this place a big fat 0. Let’s start with the office, Karen is just a very rude person. The other guy is okay but he lives in the complex so he’s usually “walking the property†and I usually see him with multiple people smoking the blunt while taking out trash or just picking up people. Office manager is okay. The laundry centers are filthy, ALWAYS. Just recently they did a “renovation†to the middle laundry center, they finished Friday and I guess forgot to clean it up cause is dusty everywhere, machines are full of dust, walls are nasty and 5 machines don’t work. I have pictures to prove all this. The landscape is okay but it can be better. Following what the other reviewer said about the water, yes is true, they turn that water off like twice every 2 weeks for repairs. It’s been happening now for over a year. I don’t think any other place does that, but this place clearly does Review from GoogleMay 2019: I enjoy staying here, Karen,Diane and Dyon are very kind, attentive caring people.I never once had an issue here.I have been here over 4 years.I love my neighbors and if something breaks Maintenance gets right on it.Where I'm at it's quiet and peaceful. We all lookout for one another. Review from GoogleAre there any places where I can meet with many USF apartment communities, in person, at one location? At USF, there is a wonderful event called the Bull Market. At the Bull Market many of the local apartment communities will have a booth. At their booth you can get shirts or other branded items as well as ask any questions....read more
How do I advertise my apartment community near USF? Advertising on LiveSomeWhere: https://www.livesomewhere.com/USF is a great way to advertise your apartment community. Your community will receive a prominite place on the site to help familiarize the student body with the...read more
May 2019: If your big on always having clean laundry, do not live here. Appartments dosen't come with washer/dry units. They have laundry rooms but very poor service, machines either out of service or they steal your hard earn money. Ascott Place Apartments does nothing about it because the machines are independently owned by CSC ServiceWorks. These machines after taking your money, stop working, money down the drain, it's like a scam. It's a 50/50 chance you will lose your money and time. Laundry trips are not always guaranteed to be successful. NO REFUND. Very sad living accommodation. Review from Google
Mar 2019: I lived here for 4 years in a 1/1 and didn't have issues. If I did have a maintenance issue it was easy to schedule and they promptly resolved the problem. The office staff is wonderful! (Karen & Diana). My apartment was attached to the office building and it was so cozy and the perfect location. The fitness center was great. The pools and landscape areas were always clean and overall it was quiet except for the ambulance sirens due to the hospital residing next door. (But hey, its Tampa and of course you hear sirens in a large city!) I had a good experience while living here and would recommend it to any college student who is just starting out. Review from Google
Feb 2019: Worst place to live ever! Thankfully I just moved and after 5 years of living in a motel like place(Ascott), they are charging me almost 500 for cleaning and damages supposedly in the carpet. They are thief's do not feed this people. They never had the gesture to say, hey you are renewing and rent is going up let's do one carpet cleaning or nothing. If I can give a -0 I would. The ceilings leak, my ac closet was always wet and the water would go under the carpet and this was a few times a year. I am disgusted by them. 8 always paid in time actually before due date, never had issues and always respected neighbors and the facility itself. Wow wow, this place needs to be closed.Jan 2019: Worst customer service ever went to countless apartments today and by far the worst experience Review from Google
Dec 2018: Absolutely terrible place to live. Husband and I lived there for a little over a year and hated every second of it. Their office hours are awful and having a job means you can never get your packages. They turned the water off like a dozen times to fix problems with the pipes, then it took close to 2 weeks to replace our roof compared to the week they quoted us. People banging above us and singing on the top of their lungs at 7 am when they weren't supposed to start until 8. It's in the ghetto so there's always cops in the complex. Never ever felt safe walking to get the mail. You can hear everything that goes on in your neighboring apartment. don't even get me started about the employees that work there. Lazy, never do what they're asked, and it takes weeks to get things fixed. They never have the air filter you need so you have to use the sa Review from Google
Jul 2018: I lived here with one of my best friends for 2 years. It was a pretty decent time overall, but had lots of problems with the pipes. However, maintenance always took care of it quickly. Some neighbors cars got broken into a few times, but I never dealt with anything like that. The only thing I regret was not taking enough care of the living room carpet, it costs a lot to fix. Review from GoogleJul 2018: HORRIBLE CUSTOMER SERVICE. Recently I went to view the property for 2 bedrooms apt. At the time there were 3 other people looking for the same property. The apt was decent and I need one ASAP. Soon as i reached my home I send all the documents including my credit cards details to the agent email. He told me once all the documents were received, he will process the application. Two days later I didn't hear from him. Later I made a call to them and tried to speak to him. Unfortunately, he went to the vacation on the same day I view the property. ARE YOU SERIOUS? He didn't mention that he going on vacation and I told him I need the apt before my semester begins. So I need to resend all the documents to all other agent email and by that time the apt I was looking is gone. PEOPLE WHO WORK THEIR don't CARE ABOUT THEIR CLIENTS. UNPROFESSIONAL !!!! Review from GoogleJun 2018: Uhh.. I couldnt wait to move! Old broken down everything. Leak in shower that went under the floor to the carpets, leaky sinks, leaky a/c. Always had roaches, even after them spraying. (bait helped for a certain amount of time) Best thing about this place is the pool but thats about it.. Review from Google
Apr 2018: Do not rent here. This is the worse apartments in all of Tampa. All appliances are old, the staff is terrible, maintenance men walk in without knocking, when you have an emergency maintenance situation he will call you and give you a sob story of how he can not make it out today and needs to come in the morning, the manager does nothing to help the tenants.They charge a pee fee but never have dog bags so tenants leave their dogs feces everywhere. I had to throw away 5 pairs of shoes from stepping in poop. There are cats that live in the courtyard and around the whole apartment complex who urinate and defecate all over the courtyard, your patio, and patio furniture. The tenants, or none tenants who live there do not care about their property. We've seen stabbings, cars being stolen, matts being moved to look for a house key, people knocking on Review from GoogleFeb 2018: New hear about a month in, no issues at all that were not resolved in a timely manner. The place overall is old but has character and charm. The space is a major plus a one bedroom for my son and I is working out well in our favor! People around are nice and not loud at all. No issues with neighbors or office people. Not sure why all the bad reviews my guess is ‘‘twas personal! Out come is much better then anticipated. Review from Google
Feb 2018: Looked into this place. Saw nothing on site rhat enamored me with this place. Talked with mote than few residents. Not one had anything good about this place. Was invoted in to several units and they all had unadressed issues. One woman was visiting, had been a tenant previously, who was still waiting for deposits to be returned. Review from Google
Feb 2018: If you move in there, don't expect to get your security deposit back. I would've given one star but I don't want to appear disgruntled based solely on my final experience with the mgt co. I'm extremely fastidious and left the apartment in the same, if not better, condition than when I moved in. Place looked so good that I stupidly did not think to take "post move-out" pictures top prove it. They claimed my security deposit was used to pay to have the (spotless) apartment cleaned. Review from GoogleNov 2017: Called multiple times to schedule an appointment and finally after two days ended up getting a call back a week ago. Scheduled an appointment for Wednesday and I called on Wednesday to make sure it was still on for 2 they said yes. I drove all the way over there getting there right at 2 to find the office was closed for lunch till 3. I was beyond aggravated because I literally called that same day to make sure I still had the appointment and wasted my time driving there. The lady I talked too seemed rude and as if she didn’t want to help me. This place seems very unprofessional and I can see why they have the ratings they do. I wouldn’t recommend this place to anyone and their apartment complex looks dirty Review from GoogleOct 2017: Do not move here. The apartment need constant maintenance. The ac floods. Bug and ant make their way through after several coats of raid spray (because they don't spray anymore) The road is ridiculous with pot holes after a year of promising to fix it, they redo the pool area instead. They let the sprinklers flood areas especially my front door. Submit maintenance request and barely ever saw them answer. They barely answer their phone. Always have to leave a message. Stupid strict relegations deeming what's acceptable in your patio or home. Will tow your car if it has a flat tire even if it happened that same day. doesn't really work with you and your needs. DO NOT LIVE HERE. Yes they are cheap but they're cheap for a reason. Review from GoogleAug 2017: When I first moved in I recommended this place to all of my college friends. After jut moving out after a year, I really wouldn't suggest this place to anyone. From the day I moved in my air conditioner did not work. Both me and my roomate put in at least 20 work orders throughout our lease, and only did they decide to fix it a month before we moved out. The place is dirty and filled with bugs. My dishwasher didn't work the whole time and we had to handwas everything (no big deal until our kitchen sink was constantly clogged and we literally could not was our dishes. front desk staff is friendly and somewhat helpful, but could be better at customer service (answering the phone, coming out in an emergency maintenance request). The saying "you get what you pay for" really applies to this apartment complex. Review from Google
Aug 2017: The office staff is amazing and truly help you with everything they can. I have lived here for a little over a year already and I love it. Its always very quiet, the maintenance staff does everything on time and my apartment is so cozy. All in all I truly love it here and it made my first experience of having my own 1/1 apartment amazing because I had different fears. I truly recommend this place to everyone, don't trust the bad reviews, take a your and visit this place on your own. Review from GoogleJul 2017: I've been living here for a month now. For the price you're paying, this place is pretty good! I'm not a student, but I have a student budget. The rooms are a really good size. Yes, the kitchen is a little small, but everything works well and I can cook easily in it. The on-site laundry facilities use a card system, which is so much easier than quarters. The neighbors are quiet and the community is clean. The gym is small but it has equipment and mats which is all you need. I've only been to 2 of the 3 pools but they're clean and always open. I also love that packages get delivered to the office here. It makes ordering online so much safer. The rent doesn't go up every month, I don't know why people say that because that's actually illegal. The office staff is nice and caring. We did have a problem when we first moved in because the AC didn't Review from Google