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The Marshall

Grade: of 36 reviews

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Jul 2019: A friend signed a lease there clearly stating, I quote, "We agree to lease to you [...] one furnished bedroom for your exclusive use [...] in a 2 bedroom apartment" (end of quote). Yet they placed another person in her room. When she broght that up with the company, they said there was nothing they could do, except try to help her find a replacement IF SHE PAYS a termination fee of $350 (which she did, because she was tired and intimidated). It took countless phone calls and finally a visit to the leasing office manager to make the company admit that they had violated the terms of the contract, and that they were willing to terminate the contract with no further penalties or obligations, and to refund the termination fee. They, however, said that the $100 application fee was not refundable. We will try to recover it by calling their corporate office. The office manager was cooperative however, and for that reason, if we are successful in recovering the application fee, I might consider adding a second star to this review Review from Google
Jul 2019: Feel like they are finding excuses to charge you extra fines and fees for "violation of lease". Paper thin walls that you can hear everything from going on from down the hallway. Zero privacy - if you're looking for that, you're at the right place. Construction has been going on throughout the year as early at 7am. Review from Google
Jul 2019: Overall, my experience living at the Marshall was good. Good location and community. I wish the pool was open later, and it would be better if you didn’t have to go all the way to the garage for recycling. Review from Google
Jun 2019: Alli has been fabulous!! She works in the office and has helped my daughter who is leaving there temporarily during a very difficult situation. God send. Thank you Alli Review from Google
Jun 2019: Management here needs to be reported right away. I got a lawyer I take this apartment management staff to court right away. This is on if you want a war, I will bring it full on. I will take this place to court and bring justice to the freedom of American students. Just be careful of what I can do with a lawyer. Review from Google
May 2019: the hope that it will encourage more people to post, Twitter is doubling the number of characters that some users get for a tweet. The test means that a small group of Twitter users will now get 280 characters per tweet instead of the traditional 140 characters. Review from Google
May 2019: The community is great and great area to live in plus nice amenities. Sucks that I wake up at 730 am sharp to a sand saw every-morning for over a year now. They never addressed any construction going on prior to signing the lease and they have now shut down my balcony got who knows how long. Had high hopes for this place Review from Google
Mar 2019: I truly don’t have enough bad things to say about this place. While the office staff has been relatively pleasant, the walls are PAPER thin, the appliances are garbage, maintenance is awful, and not only that, but it’s about the least secure building even though they claim to have cameras and security guards ‘carefully monitoring’ the building. There have been break-ins in the underground garage by a large group of kids coming through even in broad daylight because they realize how easy this building is to get into. It doesn’t feel like a safe place to be whatsoever. They also claim to have security that reinforces quiet hours- however, I have neighbors that have my walls vibrating during the week and security hasn’t come or called me back even once. Construction on the building has been going on all year and starts at 7am. There are literal men staring into your bedroom window as you’re waking up Review from Google
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Mar 2019: Feel like they are finding excuses to charge you extra fines and fees for "violation of lease". And having the CA live next door to you feels like living under a microscope where they are just waiting for you to screw up and pounce on your mistake
Feb 2019: Paper thin walls and constant construction. Let me reiterate the paper thin walls part. I can hear my roommate clear his throat from the other room. You can tell they slapped this building together with only revenue in mind and when you're living here it really shows. They're looking for any excuse to fine you and the construction has consistently ruined my sleep at 7 am, even earlier sometimes. This apartment is simply too expensive to have tissue paper walls and as you've probably read in other reviews the worst management this side of the Mississippi.
Jan 2019: I’m completely appalled at how the staff treated my friend that has lived in the building for almost two years. A man and a woman who worked there followed my friend into the elevator and accused him of trespassing even after he told them his name and room number. They completely humiliated him in front of other residents and made him leave the building. Is this really how you train your staff?!?! If i could give no stars, i would. Shame on your business. Review from Google
Jan 2019: The staff here completely disrespected my friend today. Of all the residents walking through the door, the staff stopped my friend and accused him of trespassing, followed him into the elevator, got into his face, and made him leave. Completely unprofessional. Review from Google
Jan 2019: My friend lives here - he walked in and the staff cornered him in the elevator, accused him of trespassing, and made him leave the building. The staff also crossed personal and professional boundaries by touching my friend. What is the point of paying an excessive amount of rent to live in a building that won't respect you or allow you into your own home? Review from Google
Jan 2019: I am in one of the 4x4.5 townhomes at the Marshall. The rent is extremely expensive but everything was made very cheap. The walls are extremely thing- not just within our apartment but going outside as well. Maintenance takes weeks, I submitted a request 3 weeks ago and have called the front desk twice and it has still not been complete. There is broken glass in the courtyard which the Marshall said they were going to clean up but has not. The grills on the courtyard do not work. The fire pit in the courtyard does not work/is broken. The lighting within the apartment is awful- two of our light switches do not work. The workout gym is very limited. I could go on but all in all I would highly recommend going somewhere else with your money. There are better options for apartments on campus. Review from Google
Dec 2018: Ah yes, The Marshall. The holy grail of Dinkytown. Right next to campus, a few steps from Target and down the street from Blarneys. Those are literally the only good things about this place. If you’re looking for privacy, this is the place for you! Not only are there construction workers banging outside of your window at 7AM looking right into your room, but maintiance and the rest of The Marshall staff just walks into your apartment unnoticed! Trying to have some alone time with your girlfriend/boyfriend? Too bad! Here comes Marshall! Coming through your window, coming through your door. Oh, you don’t answer after two knocks? That must mean we can come in! The logic they have going on doesn’t quite seem.. professional. Don’t get me started on the water pressure, the security guards, and the trash appliances. This place is practically Review from Google
Dec 2018: My bad experience was with a friend on our tour deciding if we wanted to live there. The worker who took us on the tour was rushing through the entire thing, even though we came in multiple hours before close. They didn't know any information about pricing (which is a standard question that they should know how to answer) and said she would give us a pamphlet at the end of the tour with all of the information inside. She did give us the packet, but it was completely useless and didn't include ANY of the information we asked for. We asked "How is the internet speed?" and she responded "there's wifi." We tried questioning further, and were told that the wifi is free, which completely works around and and ignores our question. We were a bit shocked that we would have to store all of the furniture we didn't want ourselves, and I was even more shoc Review from Google
Nov 2018: The Marshall appeals to students looking for their first apartment with amenities, a unique look, and a well planned tour. Once you pass the facade, the apartment itself is poorly designed, falling apart due to poor initial construction and in desperate need of repair. As many students have noted due to it's annoying obstruction of the Target, The Marshall is doing a major construction project this year in repaneling the outside. Not only were tenants uninformed of this project until move in day, we were also blindsided by an inability to access 6th street by the back exit, drilling as early as 7AM, and construction during break when tenants remaining here are trying to catch up on sleep. The management here fits the normal description of a large management company that is uncaring and simply exists to take your money. If you desire a lifestyl Review from Google
Oct 2018: Poorly managed — probably the worst management team I have ever seen around the U campus. I lived here for one year. Several examples: A sofa was broken when i moved in and was never got repaired for a whole year although the management promised to replace it. The whole unit was charged for more than $1000 for the same broken sofa when all 4 of us had reported it in the move-in checklist. I moved out for more than 2 months already. Yesterday, the leasing office cashed an old rent check that has already been cashed once in July (now is October). The managements team is irresponsible and unprofessional. You can find a much better apartment with the money you pay. Review from Google
Oct 2018: I would put a zero down if that was possible. My son toured last fall and moved in this fall. They were shown an apartment that was 2x the size of the apartment they were placed into. They are in a "4" person apartment with 2 rooms (I suspect this was a 2 person apartment that they decided to cram 4 people into). When we walked in the beds were bunked. Out of the ceiling above the top bunk was a huge vent that the person on the top would have hit if the beds were left that way. The only option was to take them apart. Because the room is so small, in order for the beds to both be on the floor with about 5 feet between them, we had to move out the desks and chairs - I had to store the desks at my house. There is 1 tiny closet in the bedroom. Ridiculous. The washer/dryer is behind a door - it is not a room. The door rams into the kitchen Review from Google
Sep 2018: Fantastic amenities which include a large gym, indoor pool and massive outdoor and indoor lounge space. I love how I feel like a valued resident and above all, I love how clean my apartment is! Love its modernness and the location. Wonderful place to live as a college student. Review from Google
Jul 2018: The building and amenities are nice but the management is horrible. The only major positive is the location to campus. I've lived here for 2 years and they aren't willing to work with you on anything. When asking questions I get different answers from each person I talk to in the office. I've had issues with my lease multiple times and have had to resign it due to mistakes. While switching units for my 3rd year here, they tell you the day of that you have 24 hours to complete the move. The walls are extremely thin so you hear everything around and above you. I moved in and the entire unit was a mess and there were multiple items left by the past residents, including garbage on the balcony. The appliances are not good quality and when maintenance is called, they tell you that it's fine. I pay extra for underground parking which is poorly Review from Google
Jun 2018: I moved out more than a month ago and I still couldn't get my deposit back even though they said they would return it in three weeks. Management is rude and will try to charge you for every little thing. Even when you move in, they will come up with small payments and tell you it's required when you don't really have to pay them. Walls are extremely thin and rooms are just okay for the price. You can definitely find cheaper and better apartments in the area. I don't know a single person who enjoyed their time in here; people mostly go somewhere else after their lease ends. Review from Google
Jun 2018: Very bad management! They’re horrible at coordinating the maintenance... at the end you will never receive your deposit back. If you want to deal with it you are welcome to stay! Review from Google
Jun 2018: If you love hearing power drills next to your head every morning at 7am all summer - this is the place for you. Not to mention paying a full months rent for only 10 days in August. Also, you won’t be placed in a particular room - they can put you wherever regardless of your ranking they have you fill out (this will hopefully be banned soon once the legislation passes.) I also call all their appliances and furniture “ikea outlet quality” because it is bound to break no matter what. Manager on site is of no help. Scam!!!! Review from Google
Jun 2018: I signed my lease Friday and when I moved in Tuesday my apartment bedroom was disgusting. Both the bedroom and bathroom still had dirt from the previous renter. There were used banddaids and cotton swabs left on the floor along with trash all inside the bedroom and bathroom. The staff was fully aware that I would be moving in and failed to take the time to send a cleaning service upon my arrival. Not a good first impression. Not impressed with these apartments at all. Review from Google

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