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Dec 2020: Our internet just went from 400MBS 75$ a month to 100MBS 105$ a month due to this new deal with spectrum. This place also has several maintenance issues, don’t move here if you want your money’s worth.
Feb 2020: Terrible staff. Apartment smelled weird, because of the lake. Had to drive trash to the bin. Gate didn't work. Police was there most of the time. Pet fees are ridiculous. Walls are paper thin, could always hear my downstairs neighbor hacking up a lung. No parking .The breezeways looked like a trash can. The lake ended up being a personal refuse bin, was very sad. Was an overall bad experience, was very happy to move out. Review from GoogleAug 2019: HORRIBLE MANAGEMENT!!!!! Do not live here unless you want to be scammed out of money. After I moved out I was charged over $200 (after they took my $300 deposit by the way) for keys that they had the entire time but stated they did not know who the keys were for, because they were too lazy to verify. I worked in property management for years and understand how a move out process works and didn't think I would have to babysit a staff of adults, but no one in their office wanted to be truthful about what happened and I was charged for a gate key that I DEFINITELY turned back in for a gate that was REMOVED shortly after I moved in. Not broken, but REMOVED. There is no gate, so what sense is it to charge for something that is not there? Long story short, living there wasn't that great but it's an apartment, what do you expect, it's never going to be perfect and I understand that. However, there's never parking, my car was towed for being parked near my building when there was a blackout with thunder and lightning and the only parking spot was a 10 min walk from my building, but of course the office didn't care about that and I had no car for 2 days!!! But the way they handled the move out process is terrible and they'll send you to collections in a heartbeat Review from GoogleMay 2019: I just moved in, in march. The apartment has been refurbished so it’s nice inside! The only issue I really have is parking. Anytime after 8:30-9 o’clock good luck finding a parking spot. I live in the middle of the complex and have to constantly park in the very back. I have a daughter in a car seat so that’s super inconvenient. I was told that it’s gated but it is not & people that don’t even live here are taking up all the parking. They used to have parking passes for residents from what I’ve heard from neighbors so what the hell happened to that?!?! Review from Google
May 2019: This place is horrible! There is literally NO PARKING for residents. Every night when I come home I circle forever trying to finding parking around 9pm or later. I see other people searching for parking too all the time. Its ridiculous. The chicks at the rent office are all incompetent and stupid. Any time you have an issue they all give you different answers. The gate is always broken, the trash stinks and is disgusting, and the pool is always closed. When we first moved in our washer and dryer were broken for TWO WEEKS, and they never comp us for it on our rent! The apartments are outdated and look nothing like the models they show you, NOT EVEN CLOSE. DO NOT MOVE HERE!! Review from GoogleMay 2019: THESE PEOPLE ARE CRIMINALS AT THE RENT OFFICE! I paid my final months of rent and I realized I overpaid. I called immediately the next day and was told I could not get refunded until 60 days even though I was never informed that for the final months rent you can't pay online and have to pay with a money order at the rental office. The stupid girl at the office tried to argue with me saying we received a notice stating that we were suppose to pay in person. Pretty sure me nor my roommates EVER received any notice! Why would we pay online if we were required to pay in person for the last month purposely. I was suppose to get reimbursed because I overpaid about $200. We've wrote letters and have sent in emails and I still HAVE NOT GOTTEN MY MONEY BACK YET. This was back in November 2018, apt 200. They NEVER ANSWER THE PHONES! They just keep giving us the running around saying they have to talk to this person or that person. Their thieves! Review from Google
Apr 2019: My apartment is nice and spacious. I've only had a few work orders and they get completed within a day or tow. People say the community is no longer gated but gates don't keep out crime. Cars can follow behind another or they can walk in. The community is great and the staff is nice I enjoy living here. Review from GoogleApr 2019: Decent apartments homes and they're a good price for the area. Personally I dont like apartments but they are pretty nice Review from GoogleHow do I sublease my apartment near UCF? One of the hardest parts of subleasing your apartment if finding the right person. To find the right person, we recommend listing your place for free on LiveSomeWhere: https://www.livesomewhere.com/UCF . It is the most popular site near UCF f...read more
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Jan 2019: They charge you an arm and a leg, and will then proceed to metaphorically beat you with your own limbs. Too expensive. "Outdated" apartments are falling apart sometimes because the refurbished apartments are their priority now.
Mold and infestations are apparently YOUR problem, should they arise, not the complex's.
The AC units are not efficient, or well placed.
When things break? It takes weeks to have it addressed sometimes, and there have been cases of issues being listed as "fixed," when nobody has contacted you, or even stepped foot in the apartment.You are better off fixing a lot of stuff on your own.
They aren't even family friendly anymore.
Please don't subject yourself to this, unless you are getting a steep discount. Review from Google
Nov 2018: Bad maintenance. Two pools and they are constantly BOTH closed. Trash piles up at the compactor all the time because they do not empty it often enough. This leads to whirlwinds of litter all over the plan.Jul 2018: 1.if they try putting you in building 12 DO NOT sign. That building is not insulated. My roommates and I moved in and noticed that our apartment would not go below 78 degrees. One of the 4 bedrooms was constantly at 84 degrees no matter what we turned the air too (we bought a thermometer to check). Maintenance order after maintenance order, turns out the apartment complex has known for months that half this building was never insulated when this complex was built.
2. terrible crime by the trail. Cars kept getting broken into to, fire alarms pulled constantly, our front door lock was vandalized so we couldn't lock our apartment.
3. there is only one dumpster for trash. If you live in the farther buildings in the complex, you literally have to put the trash either in your car or on the hood of your car and drive it to the dumpster.
4. the pe Review from Google
Jul 2018: Awful management
Had gas turned off out of the no where due to not having renters insurance?????
Then when I got renters insurance instead of having my gas turned back on. They turned the lights off somehow. The only communication I've received is apologies and promise to get call backs.
Poor poor management, full sweep of their whole team would do this complex good. Review from GoogleJun 2018: I really like it here, very clean and quiet. My apartment is so spacious and nice. I have a 2 bedroom 2 bath and its amazing. The staff was wonderful to work with. Melanie was the first person I spoke with and she did a wonderful job, really helped me with the application process. Super friendly and professional. The rest of the young ladies were great as well. The maintenance team was super nice as well. So professional. Love the welcome home bag beautiful touch. Review from GoogleMay 2018: If I could put zero stars I would. I currently live here and I have nothing good to say about this place. It's ghetto as ghetto can get. Cars get broken into, apartments get broken into and management does nothing. Gate gets left wide open and ppl just park their cars in front of the gate so if I want in, I have to let them in. It's not safe and I can't wait to move in August. DO NOT MOVE HERE Review from GoogleFeb 2018: I've lived at Trails since summer 2016. Downgraded from 4 -> 2 stars on 2/23/2018.
Pros:
*I feel pretty safe here
*Single bedroom apartment is large and cheap relative to UCF area
*Brand new washer and dryer were provided, along with new looking fridge, retractable sink faucet and microwave
*Small, but decently equipped gym
*Neighborhood intersects with the Seminole Bike Trail, great for bicyclists
*Abundant parking. Visitors can park anywhere, not just in the front, without being ticketed
Cons:
*Frequent "maintenance visits" (~once every month or two with 24 hours notice) inconvenient b/c they'll ask you to kennel your pets for the entire week that maintenance is conducting surveys. My AC is super loud, sometimes leaks and is moldy but maintenance just replaces the paper filter upon every visit
*$50 month/ per animal. It's nuts.
*Lots of kid Review from GoogleFeb 2018: Good place when you just first move in. But maintenance is horrible, takes forever to get anything serviced. NOT a pet friendly place... they used to have trash bins around the place but they took them away, so now the only place that has one is the small dog park, which has had shards of broken glass all over the place, that i reported over 2 weeks ago. And they let that little bin over flow for months... so there’s dog excrement on every price of lawn, because either you pick it up and take it back to your apartment, or you have to walk all the way to the front of the apartment where the trash compactor is.... the only compactor for the whole apartment that always over flows and there’s no choice but to leave your trash beside it. Review from GoogleDec 2017: Loma Vista Apartment complex is so ghetto. Absolutely dump. I am pretty sure there is mold in the walls and air vents. I have never had breathing problems until moving here. It is awful. The office management staff are so rude. They do not maintain the property. When you have a neighbor who is vandalizing your car and your apartment door, they do not do anything about it. Even when you bring video of the vandalism taking place with the apartment resident doing the vandalism, they do not do anything. Instead, they retaliate against you and threaten to kick you out. When I kept calling about my car being vandalized, I was cussed at by the lady who works in the apartment office and told to stop calling and to take it up with the police. Review from GoogleDec 2017: Enjoyed living here made many friends. Unfortunately others who live here can't even throw their garbage out correctly!! The use it to block the compactor door, they care less about our handicapped residents who cannot move now step over garbage bags to throw their own stuff out. I see others throw out our misbehaving's stuff out for people like me. Between 8:30 am for 45 min-an hour is a monumental waste of time!!!!! Every day I have flys, + smell of others refuse + whom always drags their bags through my hallway, "dog poo" left for me to smell. I would NEVER DO THIS TO YOU!!!! PLEASE THINK OF SOMEONE BESIDES YOURSELVES.........
THANKS CC. YOU KNOW WHO I AM..... Review from Google
Nov 2017: I have been a HAPPY resident of Trails at Loma (formerly Loma Vista) for 9 great years!! I have truly loved living here. It's quiet, clean, and in a beautiful and convenient area. I work just 3 1/2 miles from here. So the location is PERFECT!! I live alone and have so these entire 8 years. I never had any desire to move elsewhere. I love it here!! I have made this my home! (I also have an impeccable rental payment history, never late).
Due to the improvements to the "EXTERIOR" of the community my rent was increased by $175. Without any upgrades or improvements to the "INSIDE" of my apartment. I know to most that may not seem like much but I live on a strict budget and $175 is a substantial increase. So unfortunately, I feel forced to leave my happy home. This increase surprised me greatly seeing as how I live "INSIDE" and not one Review from GoogleOct 2017: The office staff is so friendly and helpful, we were able to get an apartment very quickly. Review from Google
Oct 2017: This complex is so beautiful! I love the location and everyone is so friendly! Highly recommend looking into it if you have some friends/ family to move in with! Review from GoogleMay 2017: I have lived here 12 months; twelve long months. From the day that we did the initial walk through, I regretted moving here. There was so much water damage due to a malfunctioned sprinkler; in order to repair the damage inside our apartment, they used our electricity. I obviously went to the leasing office and asked for a form of compensation to which they said they were already giving us two weeks free (this was for a promotion they were running) but then decided that they would give us another week free for the troubles.
Review from 5/30/17 on GoogleMay 2017: Pros:
*I feel safe here
*Apartments are the largest in the UCF (and perhaps greater Orlando) area for the price (I pay $990 monthly for an 900ft^2 1br/ba)
*Brand new washer and dryer were provided, along with new looking fridge, retractable sink faucet and microwave
*Decent amenities: 2 pools and a small gym
*Mostly quiet. Excellent noise reduction. I rarely hear people in the breezeway or in adjacent apartments, unless it's kids screaming (see cons)
*Narrow staircases (it really sucked to move my furniture up three flights of narrow stairs)
*Neighborhood intersects with the Seminole Bike Trail, great for bicyclists and walking
*Feels homey, there are nice oaks and pines here
Review from 5/13/17 on GoogleMay 2017: Living at Trails at Loma was miserable. The apartment walls are paper thin. You can hear the above neighbors conversations and every step or stomp they make. The parking was horrible. If you live in bldg 9, one of the tenants likes to throw parties especially during the holidays, which means loud music and unknown people around your apartment throughout the night. If you value sleep and peace do not move here. Definitely not worth the money. Spend the extra $100 a month on something better, I sure did.
Review from 5/10/17 on GoogleMar 2017: This place is horrible. Stay away and I mean far away. XXXX the manager or whatever she is, is the worst person on earth and I honestly wouldn't wish her on my worst enemy. We were told cable would be included in our rent in which it was. 9 months later we receive a later saying we owe back pay because they've been paying for our cable for that long. We never received any type of email or letter all of that time from them. And the XXXX had the audacity to email me at work about this. They are unfair I please whatever you do stay away from this place.
Review from 3/15/17 on Google