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The Rexford at Waterford Lakes


Grade: of 49 reviews Rated 5

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Jul 2019: My girlfriend and I recently finished our 13-month lease at the Rexford. Overall, I would say our experience was more pleasurable than not. The community is welcoming and safe, the location is beyond amazing for both students and families, and the staff/maintenance is quick and receptive. The only downsides I can highlight is that for the luxury price we paid, services and appliances were a bit less reliable/durable than we wanted. There are a few policies I didn't necessarily agree with and some inconveniences brought on by property-wide remodeling. Despite my slight disagreements, I have to say the management team is transparent with their plan and that deserves being noted. Thankfully over these 13 months when things did break/amenities were offline, maintenance and the office were proactive, transparent, and effective. With all maintenance requests, I never had to wait over 24 hours to get assistance, which was great Review from Google
Jul 2019: The staff is very friendly, even after move in. Living in a bug prone area, I wish they provided monthly pest service that I don’t have to call/email to request the service. One review mentioned a roach infestation, so far that has NOT been a problem, but I will definitely complain if it becomes an issue. The grounds are well kept and maintenance is fairly prompt to get requests completed. Compared to my old place, the breezeways between apartments are nasty. The walls and ceilings are not clean and the floors need to be swept/blown out. The valet trash service is nice, but neighbors do not put trash in provided receptacles outside the door, even after repeated complaints to the office. This leads to trash liquids leaking all over the floor of the breezeway, which leads to the floors being sticky. Also, love the gated community, but almost 3 weeks ago an electrical box was struck by lightening and the gates have been wide open since Review from Google
Jun 2019: I’ve lived here for a few weeks and already feel right at home. Any issues or questions I’ve had have been taken care of the same day. I Would definitely recommend living here as the community is very peaceful, quite, and safe Review from Google
Jun 2019: I’ve lived here for a few weeks and already feel right at home. Any issues or questions I’ve had have been taken care of the same day. I Would definitely recommend living here as the community is very peaceful, quite, and safe Review from Google
Jun 2019: My experience at The Rexford was amazing! I recommend this property to anyone that might be looking for an apartment. Ms. Tamara was definitely amazing as well not to mention that she made my move in process as smooth as possible. Their maintenance staff are great. Review from Google
Jun 2019: My experience at The Rexford was amazing! I recommend this property to anyone that might be looking for an apartment. Ms. Tamara was definitely amazing as well not to mention that she made my move in process as smooth as possible. Their maintenance staff are great. Review from Google
Jun 2019: I love this place. It’s always well kept and the maintenance team jumps right on any issue quickly. The pool is always clean and the gym saves me money. The whole staff is always pleasant to work with. Review from Google
Jun 2019: I love this place. It’s always well kept and the maintenance team jumps right on any issue quickly. The pool is always clean and the gym saves me money. The whole staff is always pleasant to work with. Review from Google
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Jun 2019: This placed seemed very welcoming and nice. I felt like hit had a nice community feel to it. Mr. Alicea was very helpful in answering all of my questions. I would have signed a lease here if my work did not relocate me at the last minute. Review from Google
Jun 2019: This placed seemed very welcoming and nice. I felt like hit had a nice community feel to it. Mr. Alicea was very helpful in answering all of my questions. I would have signed a lease here if my work did not relocate me at the last minute. Review from Google
May 2019: 1st couple weeks living at the Rexford it was full of ROACHES!!! They do have pest control.... but only on Thursday’s available and it did not work until a couple months later. Come to find out the whole apartment building had this same issue. When we first moved into the apartment the management was good (she now left) and sold us that we can use amenities at the neighbor apartments Victoria. When we went to Victoria’s apartments they looked at us all crazy and said this was not true after we have already moved into the Rexford. During our stay the tub in the bathroom broke and we even had to stay overnight somewhere else because they needed a whole day to fix it and then to dry we couldn’t be in our apartment. Complex J is right at the street and very noisy street noise is present. Hard to sleep if you’re not used to noise due to constant sirens or people revving their engines Review from Google
Mar 2019: One of the best complex costumer service out here. Big closest spacious floors plans. Gym is excellent and pool is like a vacation in Miami. Angela is a great worker also fought for us to get in and showed that she cares. One of the best if not best complex in Orlando. Review from Google
Feb 2019: Great experience! My daughter spent two years at the Rexford and we were so pleased. The apt was renovated. Any issues were resolved promptly and the staff was helpful! She graduated from UCF and we moved her out but the security deposit was refunded fairly and promptly. Great place and so convenient! Review from Google
Jan 2019: Great place to live. The location is great, staff is friendly and efficient. Maintenance staff is always very quick to fix any problems! Review from Google
Jan 2019: Here at The Rexford I have great neighbors and the office staff is awesome at any time if you need help they are wiling to go above and beyond their call of duty. My apartment home has lots of space huge closets alone with nice clean appliance at The Rexford the people who cares about others. Review from Google
Jan 2019: Truly a wonderful community to call home! The amenities they offer are great and you can't beat the location! The apartment is beautifully renovated and the office staff and maintenance are always on top of it! Love this community! Review from Google
Nov 2018: I never leave google reviews but I feel this one was well deserved. The apartments and location are nice.. however, the experience I had left something to be desired. The woman we spoke to was nice enough, but I felt she was a little condescending at times. Stated we wouldn't find an apartment in our price range in which we already had found multiple within our budget prior to our visit. Next was my girlfriend and her sister had already visited the complex about 3 weeks prior and the pricing had already changed drastically. We spoke about what it states online and this next part is what got to me.. the woman we spoke to stated that the pricing online was probably from around 5 years ago and said the company wasn't paying for it to be fixed . Excuse me? That to me is advocating horribly shady business practices and is borderline false advertise Review from Google
Oct 2018: It the most awesome place to live and have fun. Also, staff are very helpful and caring. Willy is a great asset. If you need any thing he is the first one to respond. Review from Google
Aug 2018: This a really nice community with great people. I enjoyed Rexford and all of its amenities. I personally had a great experience working with Jon who took his time and answered all of my questions regarding the community and even the surrounding area in Orlando. He was a excellent leasing consultant and I’d recommend him to anyone who is looking for a knowledgeable, reliable person to help guide them in their leasing process. Review from Google
Aug 2018: I have enjoyed living in this complex. The pool is always well kept and the area around the apartments as-well. The gentleman name “Willy” in the front office that helped me is always ready to assist and goes above and beyond for the residents. Overall a fantastic place to live. Review from Google
Aug 2018: Such a great place to live, honestly. The apartments are nice, not over priced, super spacey and cozy. The price is great, if you have a balcony you've hit the jackpot. Looking over the lake is so peaceful. Rexford provides a super pet friendly environment, you can walk your pup around the lake and they provide dog bags around the community. Also, cannot forget Willie. He is the best! He made the whole apartment experience easy and super quick. I walked in and told him what I was looking for and he went above and beyond to make sure I got the right apartment. He even provided a gift bag full of laundry detergents and dish soaps upon move in! The customer service, and hospitality here is amazing! 10/10 would recommend to anyone looking for a place to live. Review from Google
Jun 2018: Great layouts love the location and Jonathan Alicia was amazing! Best customer service I’ve had! Review from Google
May 2018: The Rexford is a lovely apartment community with convenient amenities and an amazing location. I love how close this property is to both UCF and Waterford Lakes. There are tons of places to eat and shop right around the corner, which is great when you have guests. What makes Rexford a great place to live is not only the beautiful renovation but most importantly the helpful staff. They are super friendly and always go above and beyond. I highly recommend as a place to live! Review from Google
May 2018: I wish I can give them 10 stars, but it’s not possible the staff is Awesome go see Angela what ever you need she will help you. Great maintenance staff also all my needs are met. Review from Google
Apr 2018: Great place to live love this place very close to everything my experience here at The Rexford was just amazing my apartment home was beautiful more then I expected also very clean. The office staff was great very knowledgeable about the area. Review from Google

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