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Jul 2019: This place is the worst place ever. They are only after the money and not the happiness and worries about the renters that live there. They will basically tell you that you are stupid and they won’t help you resolve the issue. Oh and don’t expect to get any of your deposit back, they will find ANY reason to charge you and keep it all. The apartments aren’t even that great for the price that they charge. Only thing that is nice is living near the town center. There’s a lot of hidden fees and there’s no way of opting out of certain ones. And their prices only keep going up. Save your time and money and find somewhere else that’s way less stressful and annoying as this place! Review from Google
Apr 2019: My boyfriend and I were going to rent at this property. We didn’t even get the courtesy of a full tour , we based our decision strictly off of convenience and location, not to mention the pictures were “decentâ€. We paid the application fees and half of the deposit that was required to hold the apartment and move in date. Moving forward, the current facility we are at is BEAUTIFUL, I mean gorgeous and the only reason we didn’t sign there is because they didn’t have the floor plan we needed. So luckily our current leasing office called us and told us that they have a unit and the unit compared to Ashton is 80 dollars cheaper and you get 200 more square footage AND the complex is only 3 years old (100 percent more modernized) compared to Ashton which is like 15+ and they are going through renovations. My issue is that once we canceled with Ashton, Katrina Smith called to ask me why, I simply and truthfully told her it was because we love our current location and they now have what we need Review from Google
Feb 2019: We had a great move in experience. Everything was handled professionally and things went pretty smoothly. The minor issues we had were taken care of promptly by Dontavious and his team. Also, the unit was super clean on move in. Usually we have to clean ourselves but this time we didn’t!
Jan 2019: I came here looking to get a tour of the apartments. I was greeted by Dante in the office who made my tour very informational and smooth. The apartments are very nice and square footage is good. Although I didn’t choose to live here I would refer other people just for being given superior service. Review from GoogleJan 2019: Since being here, this place has been awesome. They provide a true apartment experience while still being close to campus. Their staff also provides great service. I remember dealing with Dante in the office to help resolve a minor issue I had when first got there. The problem was taken care of very swiftly and he was very knowledgeable on the subject. At my past complexes, resolving minor issues proved to be more painful than helpful when dealing with the staff so it is truly appreciated. Besides that, the overall apartment was in good condition and no noise complaints! Review from GoogleJan 2019: I love living at Ashton! It is very close to everything including Waterford lakes plaza, UCF, and Downtown Orlando. The apartments are nice and cozy and very clean. The community is very friendly. There is a gate and security drives around every night which makes me feel more secure. The best part about living at Ashton is the office staff. They are very friendly and eager to help, Dante is always willing to help and will go the extra mile to make sure residents are happy and satisfied. 5 out of 5 stars from me! Review from Google
Jan 2019: I have had a great experience here. The leasing process was very smooth and the staff was very helpful. Nothing less than a positive experience. Review from Google
Jan 2019: I like Dante in the front office. He is very very nice. I wish the apartment had a patio but other than that it was fine and the community is very nice and peaceful. Review from GoogleHow do I sublease my apartment near UCF? One of the hardest parts of subleasing your apartment if finding the right person. To find the right person, we recommend listing your place for free on LiveSomeWhere: https://www.livesomewhere.com/UCF . It is the most popular site near UCF f...read more
How do I advertise my apartment community near UCF? The best way we can recommend to advertise your apartment community near UCF is to purchase a premium placement on LiveSomeWhere: https://www.LiveSomeWhere.com/UCF . This will get your community name familiar with the student body and drive p...read more
Jan 2019: I feel good here! The office staff is very nice. I love my apartment and its close to UCF. Next to shopping mall. Dante in the front office was great. I recommend the Ashton! Review from Google
Jan 2019: I had the smoothest experience applying for an apartment with Dante at The Ashton. I was having a very difficult time finding a new home and he helped me find the perfect place! The apartments are beautiful and spacious and I can’t wait to officially move in! If you are in need of an apartment with great customer service then I would definitely recommend applying here. Review from Google
Dec 2018: don't NEVER EVER THINK ABOUT MOVING HERE !!!! Giant cockroaches always there while they are charging me for pest service, very rude customer service, no maintenance staff, you can wait for a week to solve your issues, no enough parking spots unless you pay more, overpriced comparing with other places, unreasonable fees, I am so regret that I moved to this place. Living there is like living in hell! The walls are thin and you can hear everything the people are saying and doing next door. please think twice before renting over there, also they are so tricky in lease agreement and returning policy, they are always looking to take more money, when moving out they will do their best to not pay your security deposit back.They charged lot of money without any reason. Review from GoogleNov 2018: The rudest and most unprofessional staff I've ever seen. The new management made me and lots of my neighbors move out. Nothing ever works properly and they'll charge you a lot of money. Do not waste your money and time. Review from GoogleNov 2018: Wish there was a way to give negative stars. The apartments themselves were decent. Pool as well as other amenities were adequate. The customer service, maintenance, and overall integrity of this place is in the pits however. Service orders took forever to be filled. Staff (“managersâ€, as most of them like to call themselves) was always reluctant to talk to my roommates and other friends that lived in the complex. The best customer service you’ll receive from this place is right before you sign a lease. And once you move out, prepare to be taken advantage of. They will throw every charge they can at you to ensure your deposit is not only not coming back to you, but also so that you owe money in the end. Worst experience ever. These people don’t deserve their jobs. Review from GoogleOct 2018: Love this place. The office staff is amazing! The property is in a beautiful location, I feel extremely safe whenever I'm here. The ideal location, located directly next to Waterford Lakes shopping center. Review from GoogleAug 2018: The worst place I have ever seen. It was a disaster. The stuff are very bad especially Katrina Smith. She was the worse. And the complex is not safe. Too many thieves there, they steal your car and bad neighbors also. Not good for families. And it's over priced. The stuff are liars. They told you the rent is 1225 but after that they charge u 1303 and if u ask them, they gonna say this is because of the trash!!!! And plus the water is very expensive in this place. I was living alone there and the water bill was more than 65$ monthly!! Also the electricity was very bad in that place because it's very old and damaged. And they charge u for too many fees for nothing!! Admission fee, application fee , move in fee..etc
Finally thank god I left this terrible complex . It was a nightmare too me.
The worst experience I had ever been. Review from GoogleJun 2018: I had brought many expensive food from my country and after 2 weeks I found out they are all full of pests! I had to through all of my food away which worth more than $1000 only because their pest control service is a scam just to charge you for an insane fee each month! This place is insanely overcharged. don't hesitate to stay away from it. Review from GoogleJun 2018: If you want to live with any kind of pests feel free to move in to this place. Also keep in mind that you would need to rent a storage room only for your foods to avoid pests! They will charge you for pest control but it is only a charge without any real service!!! It is more than a month they are supposed to send pest control to my apartment but no one has come yet!!! Review from GoogleJun 2018: Prepare for bugs and broken A/C!
Overall when everything is working, it's not a terrible place, pretty expensive for what you get though. You just have to be comfortable with the cockroaches and ants around your apartment and room.
When things go wrong though (for example our A/C unit breaking multiple times), it's very hard to get help with that. Waiting over a week or more has happened in the past during the summer. When you do finally get ahold of repair people you'll have tickets closed without people fixing issues, or people waiting until 4:00 PM 'to go get parts' so that when they finally supposedly have the parts it's time for them to go home!
We've given up on trying to get our dishwasher/dryer fixed, as well as our clothes dryer, neither have worked very well, and when maintenance would come by they would ultimately just brush it o Review from GoogleMay 2018: They charge you for pest control each month while you have to live with any kind of pest you cannot even imagine every day! I have to through away any nuts or cookies or anything edible after a day or two because it is a new home for pests! The spa is not working most of the time. It is supposed to be gated but thieves have come to property several times. It takes almost forever for them to fix something. Review from Google
May 2018: Very uncaring staff, especially if you are under 30, you will not be taken seriously. Over priced for an apartment that is falling apart with mold infestations in the walls. Save your money, health, and sanity and look elsewhere. This has been a nightmare experience.
Edit: My car has been broken into 3 times, guys, 3 TIMES IN 7 MONTHS. Review from GoogleApr 2018: Ashton is great for families and college students to live in. The garages are spacious. The amenities are fantastic and offers a gym, pool, bbq area, as well as a tennis court. Everything is kept really well and clean. The only downside is people sometimes think the road inside the complex is a track but this is the usual Florida driver after all. Review from Google
Feb 2018: I have never written a review in my whole life, but this time I HAD TO DO IT!!!! I wish there was the option for me to give them -10000 in rates! I have been living in this apartment complex for almost three years. The first year was the best year, but after that they changed the manager and some on-site staff at our local apartment leasing center and guess what?? Worst staff ever! They show no respect for the renters whatsoever! The hot tub is broken for more than a month and they have not fixed it yet and yes we pay utility bills for that!!!! (We pay money for something that is not working, literally the definition of stealing our money!!!). The fence around the community has a huge hole on it in the corner and guess what? They have been notified of the issue for more almost 6 months but have not bothered to do anything about it! You can bui Review from GoogleFeb 2018: They need to fix the hot tube. Its been broken about 3 of the 4 months we have lived here. I could get over all the hidden fees if we at least got what were paying for. Review from GoogleJan 2018: I had a scheduled appointment for 10 AM and no one was there to receive us. We called the office and the sent us in a loop to a company with people who were not on site. So we left and did not view the place. I’m not pleased at all for the prices they charge. Review from GoogleDec 2017: So expensive to live here and so not worth it. The fees are ridiculous. When half the stuff u pay for u can do yourself. You get charged for things you dont use (new mailbox system, storage etc) Its overpriced for what u get. Prices keep going up. Dont ever miss a payment, theyll be ready to kick u out in less than 1hr. $75 late fee, and racks up daily + $75 dollar NSF fee. Highly disappointed. Review from Google