Jun 2018: Well, lets see, when the racist student was placed into the apartment with two other white students, and the racist comments and social media comments were made, the management chose to turn the other cheek. It got so bad that the two white students suffered academically and had no choice but to move out as they were both threatened. Then the gun was brought into the apartment, the girlfriend practically lived there and then the dog was brought into the apartment, all violations of the lease! When Mercury was presented with these issues, the only time the actually did anything was when the gun issued was mentioned. Run, don't walk Run as fast as you can from this dump!!!
May 2018: Big rooms, wonderful closets, not nearly worth the price. The office staff are very nice but the management is terrible. Maintenance takes forever to do anything and cuts corners to an unacceptable degree. My neighbors are extremely loud and there is always trash everywhere outside. My dining table chairs don't match and there used to be about 5 layers of flooring in the kitchen that were a great place for roaches to reproduce. When I moved in, the dust on vents had literally been painted over instead of cleaned. Review from Google
Apr 2018: don't move here. I wish I would've listened to the reviews before I moved in. I've lived here for two years because I can'tbreak the lease and got screwed over by someone who was supposed to be subleasing.
The neighborhood is always littered with trash because there is a bigproblem with raccoons going through everyone's trash. I live on the third floor and the amount of times I've had to get around raccoons to get inside my home is one too many.
When we moved in there were tears in the couches. We were promised new couches by management and that never happened. All the furniture they gave is old and poorly maintained. don't know what happened to our cable, but when we came back from summer it never worked again. Our dishwasher has never been used because it's been broken from the beginning and leaks from the kitchen plumbing have it fille Review from Google
Apr 2018: Greeting residents when they enter, as opposed to staring at them might improve this place at the slightest. I am a college aged female and live with a 50 year old man, and despite spending a month bringing it to the attention of the staff and manager Marcus, no one has done anything about it or the dog he brought that I’m allergic to. Over all there’s better living around the area for the same price. Where you will feel more comfortable. Review from Google
Apr 2018: If you have a nice car, don't park it here. I was one of many others who had their cars on bricks and personally had 7,000 dollars worth of damages done to my brand new car. The staff doesn't do anything but ignore your concerns. I was going to rent here but after this we're going elsewhere. UPDATE: Emailed them and received a copy pasted response of the lease agreement stating they're not responsible when I asked for the security camera footage to get the plate number off the vehicle to lead to an arrest. Review from Google
Mar 2018: I moved into Mercury 3100 this past January, after having some complaints the front office more than took in my concerns and helped me with anything I had questions about. Honestly the most honest group of front office people in any student housing I've come across. The maintenance crew is absolutely awesome, Mario has been to most of my work orders, and has gone above and beyond in repairing any little thing that comes his way. I renewed my lease the moment I had the chance, with the renovations coming Mercury 3100 is only getting better. I recommend to anyone looking for greataffordable housing, two thumbs up. Review from Google
Feb 2018: I have been living here for about three years and I must say this is one of the most spacious off-campus student housing options around. The rooms and closets are huge and the maintenance staff is amazing! They are so efficient, timely, and really go out of their way to exceed the needs of residents! Review from Google
Jan 2018: Awful, dirty, loud. People hang out in parking areas, onsite manager aware of multiple people living in one room against lease and does nothing, in fact warned me that my child would have to deal with the repercussions of complaining. There has been a chicken bone on sidewalk since August... people walk by it daily. don't be fooled by model, the furniture in the units is old, worn, dirty, broken. Light fixtures broken, toilets clogged up continually. Do NOTwaste a year living here!! Review from Google
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Jan 2018: Currently live here. Very GREAT place to live. The staff are very helpful, friendly and kind. They work with you through every situation and are always down to have fun with the community. They are currently renovating and it looks amazing.
Jan 2018: I do not know where to start. The first day I came here I did not have a bed in my room and I didn't receive one until 6 hours later and the mattress was partially torn. My roommates and I have cleaned the apartment countless times but the floor still feels dirty and the bottom of my house slippers are blacker than the back of my eyelids. There is an infestation of ants and roaches in the bathrooms and the kitchen and we have called pest control countless times but the problem still persists. There is no hot water, my roommates and I have been taking cold showers for a semester and a half. We have overages every month and its not like we live like royalty, we turn the lights off when they are not being used and most of the time we are on campus because we simply can not stand being here. Honestly, we have tried our best to just be quiet and Review from Google
Jan 2018: Future residents should definitely avoid this place. My apartment has a roachinfestation and the management hasn't done anything to get rid of them. Every time an exterminator comes they say they don't see any roaches when I legit have a bag full of them IT'S SO DISGUSTING! these roaches were all over our dishes, some have been in my roommates and my beds. Another issue is if you like to take hot showers this is not the place for you. When we first moved in here the place was a mess my roommate didn't even have a bed. Beware of the raccoons too because many other residents have been chased! Let me emphasize this place IS NOTCLEAN! MOLDY! Review from Google
Jan 2018: The management staff were extremely helpful and resolved any occurring issues that may have popped up. The apartment is very convenient for college students. Great place!!! Review from Google
Jan 2018: Pros-
Front desk staff is fantastic. Helpful, and very very very nice. Pleasure to deal with.
Management is unprofessional, and slow to act if they ever do in the first place. I truly feel that they are in total violation of the fair housing act. They have been disrespectful towards parents and residents. They remain oblivious to on going issues that should be rectified immediately. Rather than dealing with the never ending raccoon issue I think they just pretend it doesn’t exist. Management refuses to enforce rules even when full proof of problems is provided. At the end of the day, for them it’s a job, for the residents it’s our home. Home is supposed to be your escape, not the thing you want to Escape from. The experience here is so poor that it has, and continues to interfere with my academics. I appr Review from Google
Jan 2018: The maintenance crew takes forever to respond to issues and then doesn’t say what was wrong or how they fixed it, our AC was busted and it took them two days to show up and they were in our apartment for 2 minutes and fixed the AC but didn’t say what was wrong with it or how they fixed it. The management doesn’t warn us about any renovations or community-wide maintenance until after they’ve already begun work, they’ve shut off our water from 9-5 for a week at a time twice now and emailed us after they shut off the water both times. The staff who work in the office are really sweet but basically the management is horrible and doesn’t care about the residents. Review from Google
Nov 2017: I live with killing a minimum of 15 roaches a night and no one seems to want to solve the issue. No exaggeration whatsoever.
I currently live at Mercury and am absolutely appalled at the lack of effort put in by the staff to rectify any concerns I've shared with them. On several separate occasions, my roommates and I have spoken to management about our roach issue. I'm currently writing this at 1:40 am because I'm fed up with how disgusting my apartment is. I live with three very clean roommates and somehow when I come back home there's 15-20 plus roaches in my kitchen all over the appliances and sink. This is not the first time nor will it be the last due to the managements extreme lack of care.
Review from 11/8/17 on Google
Sep 2017: Been living here for 2 years and I can'tcomplain. Furniture is good, and the apartments are nice. They also installed new tile floors.
Review from 9/26/17 on Google
Sep 2017: The apartments are big, bigger than a lot of places. It's kinda old though. There is a lot of parking but kinda limited visitor parking. Staff is friendly and the pool is nice. Maintenance comes pretty quickly and does an okay job. There's carpet everywhere except the kitchen, bathroom, and laundry room. However, they're changing it soon to something else.
Review from 9/14/17 on Google
Aug 2017: To long and didn't read? For short, this place is awful, nearly everything breaks, mold in multiple buildings, internet equivalent to a third world country, look elsewhere.
To put it simply, if you have an option to live anywhere else, literally anywhere, you're going to want to pick that option. This was the last available place for me due to unfortunate scheduling and I regretted not just waiting another year every single minute I lived in this horrid place.
I lived in two different buildings and I'd say the locations are the equivalent of Auschwitz and the Gulags. I'll start by talking about the first building I lived in, 19, which was towards the back of the complex.
Review from 8/26/17 on Google
Aug 2017: The apartment is very spacious; that's probably the only good thing I can say about this apartment complex. There are so many things about Mercury 3100 that made life more difficult than it needed to be. I was actually really excited to move in here but now I can't wait to leave. When we first moved in, the air conditioning was broken; we put in multiple work orders letting them know, and every time they just put in coolant which was only a temporary fix; they did this for months until they finally replaced it. Additionally, when I first moved in, my internet wasn't working and it took a week to have someone come fix it. They also gave us disgusting furniture; my friend who actually works in the office actually told us that the furniture that came with our apartment specifically was the oldest in the complex.
Review from 8/24/17 on Google
Aug 2017: I had to move out this year because I was too late to renew the lease (I wish I had renewed it earlier!). I lived at Mercury for 2 years and loved my experience there! Rooms and closets are spacious. The community staff is the best! They are very friendly, kind and very helpful! I moved to another university housing this month and when compared to the staff here Mercury has a far more better staff! I highly recommend Mercury!
Review from 8/14/17 on Google
May 2017: I have been staying here for almost 4 years now and I have never had any issue until this new management system took over. There have been silverfish found in my bed and in my room. My room is the only room in the apartment that has this bug issue. They send the bug people out and they just put down these little pads that are supposed to get rid of them but they don't. I have been a week without hot water and a/c and when I called the after hours number and left all my information nobody called me back until after two hours later.
Review from 5/27/17 on Google
Apr 2017: Living here has been good and bad. When I first arrived there was an infestation of cockroaches that did not disappear until my roommates and I had to take matters into our own hands and bomb the place. After that we saw no roaches and the overall community is relatively clean. Maintenance comes usually within the day of asking for service and people at the front are friendly.
Review from 4/3/17 on Google
Mar 2017: I'll start off with the things I like about this place.
The room is pretty spacious in comparison to other student housings. The same with the closets, can'tcomplain about a walk-in closet. I guess that's about it lol.
The way this place is run is laughable. Maintenance comes if it's a super simple fix, like switching out drip pans for the stove. Anything that requires any amount of effort either gets ignored or pushed back to the point where you want to give up. Moving into this place we had the unfortunate position of having to move into an apartment where someone was renewing.
Review from 3/14/17 on Google
Feb 2017: This place was horrible the entire yet I lived here the office manager was a racist who sent me an evictionnotice after my 2nd dayof moving in because of a complaint from a roommate who "thought I was suspicious cause of the guy who helped me move my stuff in" she only got one side of the story then tried to have me evicted. After my mom contacted a lawyer and told her we were going to court for that she was willing to hear my side.
Review from 2/9/17 on Google
Dec 2016: really do not know how to rate this place. Part of me was okay living here, student housing is just that: student housing. The rooms are pretty spacious along with pretty decent sized closets. However; with that being said, the cooperate side of this place is deplorable, to put it nicely. They will strip you of money whenever they can. Anything and everything, to make as much money as possible. The majority of the people in the leasing office are fine, but honestly, they are going to try anything to get you into a contract, and once you're locked in, it's very hard to get out of. I would not say it was a pleasurable place but if it's the last resort or you don'tcare too much about the living atmosphere, it will probably suit you.
Review from 12/13/16 on Google