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Jul 2019: This is a nice apartment complex, with very good neighbors. The place is very quiet. Review from Google
Mar 2019: We live in Carlton Arms Ocala and that place is really beautiful, clean, the customer service there is very helpful and friendly.
We are about to move to Orlando and we wanted to give a try to Carlton Arms Orlando (just because we really love the one in Ocala) so we went there for information and the girl in the reception was very rude and unprofessional. She didn’t Care we were there trying to lease, she just continued doing her things. And the only answer I remember is that we have to wait 6 months to get an apartment.
I think they should pick their employees better, I’m speaking for that one girl that was working today at 12:00pm, too bad that she was the face of Carlton arms. Because of her I’m not going to live there Review from Google
Mar 2019: The rent is fair. The grounds are well-kept. They have two pools, two laundry facilities, lots of businesses nearby so you have food and fun walking-distance. I will add that some downsides are the maintenance department, which is mediocre; they do not inform when they will perform work or if they have performed work. Also, one of the leasing agents has a nasty attitude. She may be a part-timer but that shouldn't be an excuse. However, the other, main leasing agent is patient and professional.
With that said, overall a good place to live. Review from GoogleDec 2018: Beautiful property, average prices, no better or worse than nearby apartments. You can opt to get covered parking for an additional charge monthly, which is very nice. Apartments are NOT very soundproof. Safe complex. Review from Google
Nov 2018: The wait was worth it to me! I’m thrilled to be residing here...it’s the best value, safer, and better maintained than apartments I’ve lived in the last four years. I’m motivated to downsize, like to travel, and appreciate the amenities that are available. The staff is friendly, professional, and respond to requests promptly. There are so many different apartment layouts that meet a variety of needs. My first choice wasn’t available at the time I needed to move but I didn’t hesitate to take a smaller place and really enjoy having a balcony. Plus an unexpected surprise...built-in bookshelves! First thing I unpacked? Books of course😊 Review from GoogleOct 2018: Good place to live, the neighbors are very friendly. We had to wait about 5 months on the waiting list before we got a call there was a space. It’s very difficult to get in but well worth it due to the price and location.
The apartment
The upstairs rooms in town homes are almost sound proof. It’s amazing and fantastic! We can’t hear the other bedroom much at all. We also don’t hear from from our neighbors, but I’m not sure if it’s the walls or we just got lucky with quieter neighbors.
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Maintenance Problems over the past 12 months of living here. (updated 10/26/2018)
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At the end of summer 2018 There was a problem with some of our plumbing where it backed up for several apartments and they called professionals and had it fixed. It took a about 2-3 weeks to get to the root of the problem, which Review from Google
Aug 2018: WARNING: Carlton Arms will put you on a 6+ month waiting list ($50 to hold a spot) just to tell you that you are at the end of the list almost 7 months later. I called multiple times and not a single person told me how far back we were until my third or fourth call when someone finally told me the truth. The others always told me to "keep calling back because they didn't know what they would have available for September" even though there was no possible way we would get a spot in time. Because of Calrton Arms, we endured unnecessary stress, copious amounts of money we had to spend on a different apartment, and just an overall headache. I had to call them - they never contacted me - and by the time I could get an answer, we only had 4 weeks to get an apartment. Winter Park fills up very quickly, so our only options were either small studios or Review from GoogleJul 2018: Seems very quiet and like a great place to live. Some of the neighbors there said hi to us and just seem like great people. i took back my deposit though because it is sorta far from where our lives reside. Overall I would recommend. The appliances and apartments do look old though. Assuming that's why it is such a great price/cheap price. I also did see a dead roach/bug in the townhouse they show. But i mean at least it was dead. Review from GoogleHow do I sublease my apartment near UCF? One of the hardest parts of subleasing your apartment if finding the right person. To find the right person, we recommend listing your place for free on LiveSomeWhere: https://www.livesomewhere.com/UCF . It is the most popular site near UCF f...read more
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Apr 2018: This is one of the nicest apartments I’ve seen for the price since moving to Orlando. I hope they call me soon for a unit.Staff is very nice and friendly. Review from Google
Mar 2018: I been living here for 2 years now and I LOVE IT, they keep the grounds immaculate, as well as they immediately tend to any service issues. Also the rent is Super affordable considering its winter Park!! I pay 865 for a 2bd & 1b how cheap is that?!?!?? Dope right? I know! The ONLY negative thing I have to say about this complex is that they do not have washer dryer in the apartments or the hook up. You would have to wash at the laundromat on the property. Here’s the thing with these, the machines are TINY and they don’t have any other size machines! So to wash one huge load you have to break it down into 3-not cool!! So I go around the corner, it’s like 1 minute outside the complex, it’s a huge coin laundry, with machines of all sizes. So there you go....PROBLEM SOLVED- woo whoo!!!! I see it like this....for the super cheap rent I’ Review from GoogleDec 2017: Well worth the wait. I have lived here for 2 years and have no complaints, staff is very friendly and non intrusive. Hurricane hit the area we only loss power for a matter of hours. Love this place. Review from GoogleJul 2017: I enjoyed my stay at Carlton Arms. The location is ideal and the price is the lowest in Winter Park. I was on the waiting list for 2 years, so don't expect to get right in! Cheryl the apartment manager is a sarcastic smart ass. Check her fast or she'll kept trying you. The parking is horrible if your not home by 6:00 PM any day of the week. They also have really strict rules. The late night watch men are very nice, however they can be spies for Cheryl lol. Quiet and friendly residents! Review from GoogleJul 2017: Update: I just moved due to circumstances with my family. Let me say, I really hated to leave. This place is a hidden gem, location is great, the staff was always very nice and accommodating, from the office to the security. We felt very safe in the neighborhood, the neighbors are all so friendly. Definitely sad to go. Over all this complex is a five!!!
Old review:
I would gladly rate this complex a 5 if the parking situation wasn't so distressing. After being here for a year, with a "first come, first served" parking situation, I find that it makes my life hell. I am the only one of my neighbors who owns one car (the guy next to me, for example, rents two covered spots and has 3 cars and a motorcycle and parks two cars in open spots) and I am often forced to double park to unload my car and then lug my toddler from as far as the front of the Review from GoogleOct 2016: I live here for almost 4 months now and i love everything about this apt complex.. rent is low, maintenance 24/7, friendly neighbors... 2 thumbs up Review from GoogleApr 2016: Overall safe and quiet neighborhood. The only reason why I won't be renewing my lease is because of the rude and incompetent construction workers always paving something in the complex and blocking entrances and exits. I wouldn't want to go another year dealing with them.
Review from 4/20/16 on GoogleJan 2016: If anything breaks or I simply need assistance from maintenance from the people here at Carlton Arms, there is someone at my apartment that day I put in the request and if not then if is the day right after.
Review from 1/8/16 on GoogleDec 2015: I actually lived at Carlton Arms Apartments in the past and then came back because I realized how great of a place it is. You always feel so comfortable living here and at ease.
Review from 12/10/15 on GoogleSep 2015: I now have been a resident of Carlton Arms for over thirty years. The main reason why I have stayed this long so far is due to their degree of cleanliness and the way in which they take good care of the grounds and my residence. The general condition of the environment is very good. Review from GoogleJul 2015: I have lived here at Carlton Arms for a while now and I am so happy with the service I have been provided. They do an excellent job and I really appreciate all their hard work in keeping the community together.
Review from 7/29/2015 on GoogleJul 2015: I am so happy with the grounds and how well they are taken care of. I would say that this place makes me very happy and everyone I have met here have been more than kind. It is my home and I love it.
Review from 7/4/2015 on GoogleJun 2015: thought I would share my experience with this apartment complex. I visit my daughter here regularly she lives with her mom in a nice little two bedroom apartment. The first few times I visited I was ask what I was doing there and who I was visiting, since she was new there I kindly answered the inquiries and moved along. It seems as if the staff does not speak to each other because I continued to ask why I am there, annoyed I have been short with the staff the last few times. I do not feel like I should have to prove I have a right to be there on every visit. Just remember who I am and leave me alone. Well this morning I had Mr. xx call the police on me and have them serve me with a trespass warning although I have every reason to be there.
Review from 6/10/2015 on GoogleDec 2014: I DO not recommend renting here at all, I lived there 1 and a half years because it was all I could afford. Rent is the cheapest in the area which seems attractive but the apartments are not worth price difference of living anywhere else.
- The apartments are old and are always in need of heavy repair, the complex doesn't keep up with most of the repairs, even though the landscaping looks great. For example, my air conditioner went out one weekend after many nights of having problems which were ignored by maintenance, in the middle of a heat wave in the summer. It was not deemed an emergency so it took almost two weeks to repair.
Review from 12/24/14 on Apartment RatingsMay 2014: I really don't get what everyone is complaining about. Carlton Arms in Winter Park is amazing, as long as you're not sketchy.
The reviews are not warranted about people moving in with problems, you can do a walk-through and they will fix everything. I have a feeling the last post was my neighbors across the way throwing parties and blaming it on the "move in". You lived here 18 days, congrats.
Security is "aware at all times" which I like since I walk home. Maintenance is absolutely amazing here. People complaining have never lived in a college town or a place they've had to maintain themselves. And quite frankly, you get treated how you treat others, am I wrong? Complain some more and I get bumped up, thank you.
Review from 5/03/14 on Apartment Ratings