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Country Oaks


Grade: of 69 reviews Rated 5

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Oct 2019: I love living at Country Oaks! It’s been a true blessing moving here after living at another place with poor management and even worse maintenance. The entire office staff at Country Oaks are welcoming, kind, and helpful, while always going above and beyond to resolve any concerns in a super timely manner. The maintenance has been on top of every request very quickly and even helped with things not included on our requests when they noticed. Don’t hesitate to apply here, I can assure you nowhere else in San Marcos compares when it comes to service, this team is awesome! Review from Google
Jul 2019: I lived here for about three years. The terrible reviews are pretty outdated. I enjoyed living here, and I did feel like it was home. I felt safe, and the ground were pretty well kept. They did go through a lot of maintenance workers. However, I was never disappointed with any of the maintenance teams while living here. They fixed the problems that arose in a timely manner. The office staff was also very friendly as well. Review from Google
Apr 2019: The 1-3 star reviews are outdated. They worried us when we first moved in last summer, and they seemed to be true for the most part, but management has changed since then. We've had zero complains since the new management team took over. They've been nothing but helpful! Review from Google
Jan 2019: So thankful for this place of what I can call "great family home living". Sincerely a place where even when having A HARD DAY when life throws difficulties in my own daily living, and I want to go home here at Country Oaks I am truly blessed to find home living care pleasant, I always hear the birds singing and whether it be a neighbor, friendly office staff Jessica and Sadie, even the maintenance crew Andrew and John they are always smiling oh and there is an atmosphere of great respect. Last but not least a great place to live with pets and has great amenities to choose from. Review from Google
Dec 2018: Spoke with Paige about possibly moving here and she was super helpful and gave me more than enough information!! Review from Google
Oct 2018: Be very careful with this complex. I helped my daughter and her roommate clean for hours. As a business owner and nurse, I'm very meticulous and OCD. The apartment was spotless, fridge, drawers, laundry room, window sills etc. There was one room not done that was occupied by one of the other roommates. I attempted to clean the bathroom but the grout was moldy and needed to be stripped and replace. The manager Jessica, falsely stated that she was there the next day and it was dirty. It's really disappointing that a manager could lie and purposely charge college students on false pretenses. STAY AWAY FROM THIS PLACE OR TAKE LOTS OF PICTURES WHEN YOU MOVE OUT!!!!! Review from Google
May 2018: I moved into Country Oaks just a week ago, on May 5, 2018, the staff is wonderful and have done every repair necessary to meet my needs, and I must say, there is no loud noise, and the parking is great! Out of my total rental experience, this is second Best! The Staff was very helpful helping me qualify for Affordable Housing and I love the location, not moving anytime soon, ever! Review from Google
May 2018: Current Management (Ms. Sadie and her team) is doing a phenomenal job. This management team is kind, friendly, passionate, driven, and most importantly, committed its work and the complex. Under its supervision and direction, the complex landscape has been thoroughly renovated, updated, and maintained, something that has not been done since I have been a resident at Country Oaks (3 years currently). In addition, management has been great at keeping in touch with residents about regulatory/legal documentation as well as quickly responding to maintenance requests. More so, management consistently keep residents informed about a variety of issues (sponsored events, legal documentation, safety checks, payment reminders, etc.) through text, email, and paper notifications, which is extremely helpful given the amount of information residents and Review from Google
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Feb 2018: Moved in Country Oaks about a month ago. The office staff and management was very helpful in the application process. The move in was great and on time. Nice, clean and roomy well maintained 2 BR apt. Every call to maintenance is prompt and repairs fixed immediately. Review from Google
Feb 2018: I LOVE this place! Been living here for a few months, and I have really enjoyed it so far! The staff is amazing, they are always looking out for your well being. They are super friendly and know you by name. If you have a problem, they are always quick to find the best way to solve it for you. The staff comes up with fun games to play around holidays. And the maintenance staff is great too. They are so friendly and they fix everything so quickly. They are all around awesome! Review from Google
Feb 2018: Andrew does a great job handling work orders. Very friendly, professional, and knowledgeable Review from Google
Jan 2018: Giving 5 stars to compliment maintenance. Our dishwasher was not in working order so we put in a work order to receive a new one. Maintenance worked fast to make sure that we would get a new one as soon as possible after seeing the condition of our "not-so-old" one. They worked in a professional and timely manner, and even went out of their way to tell me in person that a new dishwasher was being ordered. Review from Google
Jan 2018: Andrew the maintenance guy was great fixed my kitchen lights within minutes and was super polite Review from Google
Dec 2017: Sweet office staff! The girls made what seemed a very difficult process very smooth and easy to understand. The 2 bedroom we looked at is HUGE compared to the others we saw. My toddler was getting fussy and the manager was nice enough to distract him with coloring! Sadie also showed us their office that had a super cute Christmas party set up, she said they have lots of fun stuff planned. Drove through before leaving and seems to be very tidy throughout. Can’t wait to hear back on our results and get our keys!! :) Review from Google
Dec 2017: What a breathe of fresh air. Jessica, the manager, was very informative and kindhearted. And although I wasn't approved Sadie, the leasing agent really made me feel like family in a very short amount of time. They both worked their butts off to try and get me in there. Very clean, well maintained by the maintenance crew. Perfect location. I would recommend this place to anyone looking for an above par place to call home for their families. This place is the real deal! Review from Google
Apr 2017: Management was awful. Maintenance guy was a creep. He only wanted to help out woman and would blow me off. Gave me the run around all the time. Our AC broke and they didn't fix it for about 2 weeks. I was ready to get out of there. Review from 4/13/17 on Google
Nov 2016: XXXX and XXXX are wonderful!! I have lived here for 6 months and they have done anything and everything to make our stay here very comfortable and friendly. Joseph, Jason, and Lawrence have been a spectacular maintenance team and always fix things promptly and correctly. The whole staff is amazing and very personable. Our time here was rough at first with the management shift but the current team has made everything worth it and more. Review from 11/17/16 on Google
Nov 2016: Maintenance and management are very friendly! Lots of improvements have been made and are continually being made. Everyone is helpful and kind. Review from 11/6/16 on Google
Apr 2016: I moved here this year and I want to be honest with future residents. This is a super comfortable,quiet, pretty, secure,but overall familiar/students complex. The amenities are in good conditions and the new manager and employees arw super friendly (my wife's opinion). Good place in san marcos tx. Very affordable to have an excellent quality. Review from 4/19/16 on Google
Apr 2016: It has been a very pleasant experience to live here. We recently did get a new manager, Alexis and I have to say, she is very sweet and professional. I've read other comments on here, and it sounds to me like some of these people just need to pay their rent or follow the rules and they won't have any issues with management. We stay to ourselves, go to school and work and come home, and relax. We do know our neighbors in our building and meet up for BBQ's at the park here in the complex. I love being able to have company over and entertain without driving far. Review from 4/18/16 on Google
Sep 2015: Great place to live. Large open living areas, walk in closets, laundry room with full size washer and dryers. Friendly staff and prompt response to any maintenance issues. Bus pick up for Texas State University just across the street from apartment! Review from 9/18/15 on Apartment Ratings
Sep 2015: The cleanliness of the apartment when we moved in was less than desirable. I am still trying to find time to get dust from the ceilings and vents. The grout around the tubs is peeling off and there is paint spots all throughout the apartment :-( Review from 9/12/15 on Apartment Ratings
Aug 2015: Cute place. front office nice & helpful while lease in progress. Post moving in ran in 2 serious issue that was not our fault, handled immaturely on their part. Im sure they deal w/ a lot of BS in past, but doesn't mean they should act rude to rest of residents. Now almost feel uncomfortable going in to talk about issues because of the way it was handled, & felt staff was unprofessional & kind of shady about situation. Review from 8/31/15 on Apartment Ratings

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