May 2018: Overall, I had a great experience while being at 2818 Place. I would like to thank Dee and Shelby for their great services. They were able to answer all of my questions, and they provided a great deal of information about everything pertaining to 2818 Place. Review from Google
May 2018: I don’t know what all these people are talking about with negative experiences here, but the people I spoke with were very helpful and amazing. I’m considering transferring out to Texas this summer from California and was walked through everything with Dee—who answered all my questions—even ones about good food spots nearby! She was incredibly sweet and patient and after we ended the call I saw I talked her ear off for almost 40 minutes! I felt like I was given plenty of info and welcomed as if I were already a tenant on the property. If I don’t end up there, I’d still recommend these folks for their customer service alone Review from Google
May 2018: I have lived here for 2 years and would give them 0 stars if i could!!!!! It is so small for how much money rent is, shuttles are always late, and the office never knows what they are doing. so if there's an offer saying that you'll get a gift card after signing; think again! it took me almost a year to get mine, not to mention it was bc of my impatient reminders. It is by far the most unprofessional management i've dealt with. 2818 Place is also known for fining their residents any chance they get. my roommates and I got fined almost 800 dollars and the manager and her assistants had me and my roommates waiting for an "update" about the situation, that we never got- until they called us to see when we were paying the fine??? that is not how an update works. There have been 2 different property managers since i've lived here and things have Review from Google
May 2018: So let's look at the pros and consPros about living here:
-Location is really close to campus
-maintenance staff is very diligent and gets things done on time
-the pool/hot tub area is really niceCons:
-way too overpriced for what you get; you can pay less for other places that are NOTrun by large companies such as Peak Campus and get a much nicer and bigger place
-rooms are basically the size of large closets (if you live in a 4 bedroom flat)
-turning left onto Harvey-Mitchell after exiting this place is basically a death sentence
-the shuttle that takes you to campus might be running some days and not running other days, and there's no way for you to know
-once you move out, this place will charge you for not vacuuming a wooden living room floor...yeah...absolutely ridiculous. Especially since my roommates swept and mopped Review from Google
May 2018: I agree with Katherine's review and it is very similar to my experience with this establishment. This is by far the worst apartment complex that I have lived in. Nobody in the office knows what they are doing. We have had many issues with the complex coming in to lock off our balconies due to a safety concern. They are not working on fixing the balconies in a timely fashion which is space I pay for and expect to be able to use. They overcharged us rent the first few months of living here and we had to call repeatedly to the office to get someone to fix that. On top of that when we have an issue and would like to speak to management they are always on "lunch" even when we call multiple times a day. More recently they have charged me a fee to my account which they denied when I clearly had the proof in front of me. I would never recommend this a Review from Google
May 2018: Horrible place to live. The apartment is small and even with me being gone for a month my rent went up for "utlilities". The front office lies when doing promotions. Offered a 250 dollar gift card after resigning with them and never received it. The maintenance is great but the management is awful. Anyone looking for a place to live don't go here, save your money. they are the literal definition of trash Review from Google
Mar 2018: Absolutely terrible I wouldn’t recommend to any right minded person. I’d rather live in bryan and make the commute than to ever live here again. Most of the workers are absolutely delightful and such genuinely good people. But there are some who are genuinely just plain rude and it sucks because the good people are over ruled. I live in building 8 where there is no parking close to my apartment that isn’t covered. The other day I parked my car and it happened to be someone’s spot. They left me a note and asked me to move it so I did. Two days later in a spot that is nowhere near anyone’s else’s spot my car was towed. I transferred from my old apartment which when I moved in the first thing we noticed was the floor was bowed and 8 months later they finally got around to start fixing it. Absolutely terrible. Review from Google
Feb 2018: Would highly recommend to students!! Great living environment and very friendly staff!! They'll make you love it here! Review from Google
Feb 2018: Great place to live, it’s conveniently places near campus and they even have shuttle busses that can take you to campus. Very friendly staff and they’re always willing to help! Review from Google
Jan 2018: Technically, this review is for Parkway Place, but it is right next door and run by the same people.
I lived here for two years. Maintenance is pretty on point (most things fixed within 24 hours of them receiving the ticket). I had a few problems with a randomly assigned roommate, but that isnt the complex's fault.
My boyfriend, who currently lives in the complex, has not been so lucky of late. He had little trouble in his old apartment, but has had a myriad of problems since moving to the 4 bedroom Montecito. The shower leaks into his closet and it has taken maintenance over a month to fix it (mold and mildew grew in his closet before it was discovered), and taking out some of 8the sheetrock allowed ants to infiltrate his room on two separate occassions. The pool table is off balance and in Terrible shape (they said they would replace it Review from Google
Nov 2017: Overall a great apartment complex! Very friendly staff! Lived here for almost 2 years and haven’t ever really experienced anything bad here! Good apartment complex! would recommend to friends. Review from Google
Oct 2017: Worst place to live at. The rooms are so small and decent size kitchen. I got a paint charge at the end of my contract for 75$ and they did a horrible paint job. You can literally go down the street closer to campus and better quality and better prices! don'twaste your time here. Review from Google
Oct 2017: They will charge you twice at beginning of lease. They'll charge you for the month you didn't live in. If not, be sure to ask BEFORE signing and have a recording or written proof that they won't do it. Even after moving out, they've sent me 3 letters of having an outstanding balance of $0.00 and they will be forced to send collections if I don't pay that amount in full... Awesome place, but if you are the one paying for it, don't get too eager to sign with them. Review from Google
Oct 2017: The apartments are nice! The kitchen is really big and I love how it was fully furnished! It kind of sucks we can't use our balconies yet, but we were compensated $75 for the inconvience. The rooms are average size, but the closet is big! The pool, hot tub, and fitness center are great! When moving in the apartment, it wasn't super clean and the paint job wasn't the best! But overall so far I would say it is a great place to live!
Jun 2017: 2818 Place is the dirtiest place I've ever moved into. When we moved in the ceiling fan was literally covered in dust, as were the counters floors and walls. Before we could even unpack we had to clean. There is a not-so-patched hole in the door of my closet and a hole in my bathtub. The rooms are very small and the beds are really, really firm (if you like that). Our dryer squeals. Yes, squeals. When maintenance came by to check it, they turned it on for 30 seconds and said since it didn't squeak it wasn'tbroken, instead of taking our word about the monstrous sound it makes. There's dog poop everywhere you look.
Review from 6/10/17 on Google
May 2017: Worst place to live. I did random roommate matching and it's like they don'tcare who they pair you up with, they just throw you in somewhere. My car got towed for NO REASON!!! The lights in the living room have been out for over two months, no one to come fix them. You can barely get into the apartment, because the door handle doesn't work you have to push up against it, again no one has fixed it. recommend not living here.
Review from 5/20/17 on Google
May 2017: Moved into a bedroom that had not been cleaned, but the management was very forgiving and helped me get the best out of my apartment. Hoping it gets better because I've already signed a lease for the fall semester.
Review from 5/19/17 on Google
Apr 2017: My roommates and I have been overcharged every month we've lived here. We find bugsall the time even though we keep our apartment very clean. We've submitted service requests for pest control multiple times but they've never been completed. The hot tub never works and they didn't have half of the shuttles going for the majority of the year. The grounds always have trash laying around and the grassy areas are covered in dog poop. The TV service is always cutting out in the bedrooms.
Review from 4/13/17 on Google
Apr 2017: This is by far the worst apartment complex that I have lived in. Nobody in the office knows what they are doing. We have had many issues with the complex coming in to lock off our balconies due to a safety concern. They are not working on fixing the balconies in a timely fashion which is space I pay for and expect to be able to use. They overcharged us rent the first few months of living here and we had to call repeatedly to the office to get someone to fix that. On top of that when we have an issue and would like to speak to management they are always on "lunch" even when we call multiple times a day.
Review from 4/3/17 on Google
Dec 2016: Been living here for a semester and the experience has been amazing! Staff is super friendly, great luxuries, and an easy to use website!
Review from 12/8/16 on Google
Oct 2016: I currently live at these apartments and I couldn't be more pleased. The staff is friendly and the buildings are well constructed. Plus the gym, pools, and hang out areas are nice too. The units come fully furnished with appliances, a nice TV, and a really comfortable mattress.
Review from 10/3/16 on Google
Jun 2016: I highly recommend to NOT live here. For the price, you could live at an immensely better place.
I personally had problems from the get-go. Whether it be the front office/management not coming through on garauntees that were made as I was touring the apartment and contemplating living here, i.e. "They do roommate matching. They'll replace the ping pong table in the clubhouse with a pool table. etc."
Many things were said to lure me into signing my lease with 2818 Place and hardly any of it happened.
The front office tries to sneak every charge on you that they can.
Review from 6/13/16 on Google
Jun 2016: iving here was not a good decision on my part. I have had several different problems throughout the year as I lived here. The ac in my apartment has gone out four times. Power outages have happened twice since living here. One time we were not aloud to use the water in our apartment because it was coming out dirty. You would think that this complex is conveniently located but it's not at all. Getting into the complex during home football games or any day from around 4-6pm is nearly impossible. Review from 6/1/16 on Google
Apr 2016: Overall great experience. Management listens to concerns and fixes issues as soon as possible. Everything in the apartment it self is nice and well maintained. Events throughout the apartment community helps you to meet your neighbors etc.
Review from 4/17/16 on Google
Jul 2015: Reading through most of these reviews shocked me. My experience wasn't as bad as what it seems like the consensus is about this place. There are several factors that will either make or break the quality of living for anybody and the apartment complex is usually not the issue. It's your attitude and your roommates.
2818 is very close to the A&M campus. Yes, during peak times it can be a pain getting onto the main road because of traffic, but College Station traffic is bearable. Regarding the shuttles, I would say they are not always reliable, but if you plan your trip with a 30 minute buffer zone, you should be fine.
Review from 7/24/15 on Apartment Ratings