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Sep 2018: Theory has been a great apartment for me while being a student. As expected, new properties can have its flaws but management has always been quick to accommodate and fulfill our maintenance requests (which were minor issues such as thermostat dropping temps). The leasing office people are m nice and want to help with any questions! Emily and TK were very nice and helpful whenever I brought something up to them. great staff and I couldn’t be happier with my unit Review from GoogleSep 2018: I have been satisfied with my experience at Theory so far. When I have had to put in a service request for my broken balcony door, it got fixed the day of. I have not faced any other major issues in my unit besides that and the all of the staff is friendly. I was helped by Emily regarding my requests and she was very helpful. Review from Google
Sep 2018: I just signed my lease to live at Theory! The staff is so nice and helpful and the apartments are beautiful. Becca and Margaux are so great and will make you feel right at home!
EDIT: I now have lived at Theory for over a month and absolutely love it! The amenities are so nice and it's a quick 5 minute walk to my classes. If I ever have any problems, maintenece never takes more than 24 hours to resolve them. The room is so spacious and the appliances are really nice. I love living here! Review from Google
Sep 2018: zero stars - total incompetence. Months of waiting for a refund check on the deposit. Give your deposit to another complex who will honor it, and honor the contract. The same story every time "we will check with our accountant and call you back". And you never hear back. Review from GoogleSep 2018: The first few weeks living here, I've spent almost every night being bitten by ants in my sleep. I've told the office multiple times, and most of the time they just come in and very quickly spray the ants and move on to the next apartment. We STILL have ants. I've given up with the office and I'm trying to take care of them myself by spraying the carpets, windows, and floorboards with chemicals every day. The beds are not the same memory foam ones that we were shown at the makeshift apartment tour. There are scratches and cracks on the walls and windows. Whenever I call the office, I am usually forwarded straight to voicemail and I do not get a call back. During the first month, we were sent an incorrect billing statement and then we were moved to a different apartment unit days before move in (placement is not guaranteed). We still don't have Review from Google
Aug 2018: I DO not recommend this apartment to anyone. First of all the management is terrible. The manager of the office does not respond to any emails or calls and the people working at the front desk are not knowledgable at all and often tell you several different things before the right answer is actually given. Second of all, I was told that I would be getting a room with a window by the leasing agent and then moved in and did not have one. When I tried to talk to the front desk about it, they told me they would not do anything about it and that this was just how it goes. Overall it is very clear that Theory was put together quickly with little regard to the image of a luxury apartment that was sold to me. There are so many other apartments close to NC State that are actually worth the money and have helpful and friendly staff. Review from Google
Aug 2018: The apartment looks nice, however there were scuffs on my wall, the drawers stick and so does my door, there are loose boards on the cabinets, and the fifth floor has an ant problem. When I came into my apartment there were bits of glass on the floor from where a lightbulb had fallen when they were installing them (I assume), and I cut my foot on it. My roommate called about the ants and the staff told her they would send someone to take care of it the next day, but they never did. The apartment looks like it was finished way too quickly with no attention to detail. I understand that this is a student apartment building, but it costs way more than it's worth. You could rent a room out in a nice townhouse for the cost of the apartment, and it probably wouldn't have ants or this many issues. Review from GoogleAug 2018: Pretty awesome! This apartment would be perfect if there was one little 2 inch section on the corner of the bathroom molding by the floor painted and the sink head magnet is a little off. I honestly love this apartment. I took one star off because it wasn’t completely perfect like I wanted but the student worker I had chatted with (who was super nice and informative btw) have me a slip of paper and told me to mark anything that was not up to my standards and they would have a guy for whatever was not perfect and they come up and fix those things. I see a lot of bad reviews but I’m sure these are all younger people I’m only 23 but this place is definitely worth the money. Just get ready to deal with 18 year olds every now and then :) Review from GoogleDo apartments near NCSU have fast internet? Yes, internet speed is very important to students, and apartments know that. Here is a list of apartments near NCSU and the corresponding internet speed score: internet-speed-score-of-nCSU-apartments?on...read more
Is it easy to sublease my apartment near NCSU for the summer? It is easier to sublease your apartment new NCSU in the summer compared to other universities. This is because there are many companies who have interns coming for the summer in the area. Couple this with the fact that interns prefer to live in an...read more
Aug 2018: Disappointed. Upset. Regret. Those are my feelings towards signing this lease. Management is so disorganized. The front desk tries to help, but it's like talking to a brick wall as it takes them forever and a day to get anything useful done. There needs to be more managers on site to help deal with situations . Theory's website is not user friendly, when trying to pay rent. Ever since signing the lease, I have asked about the residency portal multiple times and when it will be up and running. The response I got were always different. To this day I am still unable to sign up/sign into the residency portal. Furthermore, I signed the lease during the special and still have not received the gift card promised. They said I would receive it on move in, but on move in they pushed it back to September 1st. Be careful when talking on the phone as well. Review from Google
Aug 2018: Promising at first, but turns sour fast. The office takes at least 20 calls to finally get someone to pick up and when they do finally pick up, you get a rude student worker who can’t answer any questions. Each worker has a contradictory response. The managers are never available when they need to refer to them. They almost never call back and ignore most emails. Rent checks did not even reflect on the account for over a month with no confirmation except “We have a bunch of checks here, so it’s probably been received.†On the bright side, place looks nice and Ikea-quality furniture is functional. The bedrooms are much smaller than they appear to be online. Apart from the hype and free swag which is just tees and food, it doesn’t seem to be worth the price.
Aug 2018: Staff were rude to my parents who don’t speak much English at move in. Bedrooms are much small and doors are poorly designed to all bump into each other
Aug 2018: BEWARE of their shady sales practices. The rate went up $10 per month while we were filling out an application. Then when we received our bill another $10 per month had been added. None of this was explained during the tour or on the lease. Unfortunately my daughter is a transfer so she didn’t have many options. I DO not recommend theory. Hopefully the management is better than the sales practices.
Aug 2018: I had signed for parking at $65/mo before the management changed in February. Then they lost my paperwork stating that I had never signed for parking, when I did. Once I went to the front desk during move in asking about my parking the student workers stated that they would get everything sorted and I would have my $65/mo parking, so I brought them a check for parking. However once I spoke to management they claimed that it was my fault because I should have checked my statements prior to move in and then stated that I could only be offered parking at $95/mo. In reality, why would I have to double check and be penalized for something that they lost. I would not recommend staying here, this not only happened to one of my roommates but also to people that I had referred to stay here. You are much better off looking into other student housing. Review from Google
Aug 2018: For this to be a new apartment complex I am very disappointed with the move in conditions. For starters, an issue that needs to be addressed immediately would be that my toilet is leaking from the back and it is damaging the flooring. Secondly, there were several scuffs on the walls in the living room/bedroom/bathroom. I am taking care of that on my own with a magic eraser because they are eye sores. Thirdly, there were footprint marks on my carpet that had an orangey/clay look to them. Fourthly, there is a chip on the vanity in the bathroom. Lastly, there was trash on my carpet (macaroni noodle, silca gel packet). The fifth floor is infested with ants as well.
So disappointing to be a brand new apartment. Also the parking deck NEEDS mirrors to be able to see approaching vehicles. Review from Google
Aug 2018: There are cheaper and closer options available to campus at the same quality. The rooms where put together in a hurry, the cabinets don't clear the microwave, theres a charge for not picking up packages on time, and the pool is still not open. At this price point the little things matter. The one thing they do, do well are the spacious balconies. Review from Google
Aug 2018: Staff is nice. If you don’t live near the parking garage you have a hella long walk to your apartment, which makes moving in awful (and moving out I assume). They better be glad whoever built these apartments didn’t build houses, because it looks like (and it was) thrown together in a hurry. The molding in my bathroom doesn’t even touch the floor, but leaves a gap, there are dings and bumps all in the walls. And the water pressure and hot water sucks! You would think for paying almost 800$ a month you could have hot water. But we are just college kids :/ There was even blue painters tape still on my wall! And now to the worst thing of all. The bed. They advertise memory foam mattress...lie. You would be better off sleeping on a sheet of plywood. You need a good night of sleep to be able to succeed in college. You will not find it on thes Review from Google
Feb 2018: I had such a great experience with Theory Raleigh! I had a hard time deciding where to live, and the staff at the leasing office were so incredibly helpful. I had about a million and one questions, all of which they answered thoroughly, and seemed happy to do so. They perfectly explained things that I didn't quite understand at first, and were overall amazing! Based on their amazing customer service, I would be more than happy to work with them again. Hopefully the apartment itself lives up to the high standards the staff have set! Review from GoogleFeb 2018: The staff at Theory Raleigh are some of the most helpful and friendly people I've ever met. They did an amazing job answering all of my questions and are extremely knowledgeable about all parts of the leasing process. I am very excited to be living in Theory next semester! (And they give away insane amounts of free food and clothing items for just coming by.) Review from Google
Feb 2018: My experience at Theory has been awesome so far. Shawn and Margeaux were very nice and helpful in answering all of our questions. This place has just about everything and is the best value we have found. Very excited to be living here next year, and would definitely recommend checking it out. Review from GoogleJan 2018: The staff that work in the Theory satellite office are amazing at their job. They are extremely helpful in the application process and are very transparent about all leasing details. Margeaux and Becca helped me through every step of the way and made the whole experience very manageable. I highly recommend taking a visit if you are in the market for a student apartment (and a very nice one at that.) Review from Google
Jan 2018: The Leasing office staff were very helpful and knowledgeable. They explained to my friends and I in extensive details about the apartments and all Theory had to offer for their residents. Review from GoogleDec 2017: I went into Theory Raleigh looking for information on lease terms and the logistics of renting at this property. What I found was beyond anything I would have thought to expect. The staff was incredibly friendly, completely knowledgeable and comfortable speaking, even on a project that is still in construction phase. The office is filled with awesome free swag, no strings attached.I felt no pressure to sign when accepting gifts, they truly just want you to leave happy. Theory Raleigh epitomizes customer service and human centered design.
Special thanks to Margaux, the property manager for showing me around today and taking the time to answer every question. Review from GoogleNov 2017: The leasing office was a great place to really understand what the apartments will look like, but also because the staff, namely Becca my leasing officer, was very knowledgable and made signing a lease with Theory a great experience. The photos of the building make me want to move in right now, and I cannot wait to live in the finished place next year. Review from GoogleNov 2017: The staff at Theory are amazing, Becca and Margaux helped me with my leasing experience and made it casual, quick, and easy. They were more than helpful with my many questions and concerns, they are true professionals. I am excited to lease at Theory and would highly recommend visiting their leasing office, it is more than satisfying! Review from GoogleNov 2017: I just signed my lease to live at Theory! The staff is so nice and helpful and the apartments are beautiful. Becca and Margaux are so great and will make you feel right at home! Review from Google