Dec 2018: Out of most of the “student” apartment housing complexes around LSU, I would say the Exchange is one of the best. The Exchange is gated which helps me feel safer living in Baton Rouge. The amenities are nice and typically pretty clean and move in day was a smooth and easy process for me.
For the quality of the complex, the pricing is pretty reasonable in comparison to some of the other complexes on Burbank and Ben Hur Rd.
They offer good rent specials, I got my 3 bedroom apartment for $595 a month with a special they were running. What I really love is that the only utility you pay for is electricity. Water, Cable, and WiFi is all included in the rent.
Safety wise, I’d say I feel pretty safe living in this complex. Baton Rouge of course is notorious for its break-ins, robberies, and crimes. Having the gates does help me feel safer. Review from Google
Dec 2018: The office staff here is great. I had a situation with my roommates, I told Jordan and Travonte, and they were able to find a new apartment for me that suited my needs in less than 2 weeks! They were very sympathetic, and Travonte gave me options to make sure that I found a living situation and roommates that I felt comfortable with. He is constantly checking to make sure that everything is still going well and that I am happy. Everyone in the office is kind, efficient, and they greet you by name. The roommate situation was my only negative experience in 3 years of living here, so thank you for handling it so efficiently! Review from Google
Sep 2018: The leasing process was a bit annoying but they are so willing to work with you and make sure you’re good. Friendliest staff especially Kayla. Every time I talk to her or any issue that comes up, she helps me/very sweet. My stay so far has been very nice and they even call to ask how everything is going. Also love all the furniture that came with it and how clean everything was when we moved in. Review from Google
Aug 2018: After touring a few student apartments near LSU, Kayla made me feel as if The Exchange was the best option for me. She was able to answer all of my questions and showed professional customer service abilities. I was impressed by her hard work and I feel as if she should be recognized for her efforts and cheerful attitude. Thank you, Kayla! Review from Google
Jul 2018: I’ve lived here for almost a year now and I have to say it’s way better than my last apartment. I would recommend anyone I know to live here. The amentities are nice and the price you pay for a good quality apartment is awesome. You get a huge walk in closet depending on which floor plan you lease, big tub, and you don’t even have to pay for water which is awesome! My vehicle or apartment have not been broken into because we religiously keep everything on lock and secured. The only reason why I didn’t give it 5 stars is because the hallways are horrible. It’s so dark and scary especially if you’re returning back from a latenight of studying. Also, the power goes out a lot when it storms which sucks but I don’t think the apartment itself can do anything about that since the power will be out through the entire street. In conclusi Review from Google
Jul 2018: Beautiful property and the best service from our tour guide Kelsey. She was so helpful in dealing with an assignment issue for my kids. Prompt service really made me feel better about signing for a place for my kids to call home for the next year. The whole staff was very attentive and all expectations were met. Review from Google
Jun 2018: At first, I was iffy from the previous reviews. But I am so glad I took the tour! I was greeted with a friendly smile from the staff! Kelsey was the one that conducted my tour. Before we began she offered me a beverage. She was so pleasant and humorous. I felt relaxed and Enjoyed the tour. I highly recommend her! Review from Google
Jun 2018: Kelsey did such an amazing job showing me this property! She made me feel confident that I will love living here! Review from Google
Jun 2018: I recently went to have a tour and the staff was so friendly and helpful since I’ve just moved to the city. Kelsey really did a great job of showing me the apartments (which I loved) and really making me feel welcomed! Review from Google
Jun 2018: Had a wonderful experience while I visited The Exchange . Kelsey was super nice and answered all the questions I had as well as gave me additional info about the complex! Review from Google
Jun 2018: I had a very enjoyable experience with the Exchange. The staff, especially Kelsey, was always friendly, attentive and very patient with me as i had many questions for them. Would definitely recommend for any student looking for housing! Review from Google
Jun 2018: Awesome place. The reps are pretty helpful. Esspecially Kayla. Friendly faces and they do work with you. I like it so far...the only thing is that you have to stay on them about your information. Other than that they’re pretty great. Review from Google
May 2018: I just recently toured The Exchange during my search for student housing, and was very impressed. Our tour guide, Travontae, was extremely enthusiastic and very helpful. His enthusiasm made the tour very enjoyable and made me feel right at home. He was also very capable of very thoroughly answering every question that we asked.
I felt extremely safe touring the grounds, as the entire community is fully gated. All of the facilities were also extremely clean and everything looked very nice. The apartments were clean and orderly on both the outside and the inside. I would definitely recommend touring and considering The Exchange for student housing.
After touring the Exchange as well as a few other options, I decided to sign a lease at The Exchange. Everyone was very helpful and Travontae went above and beyond to accommodate me for an earlier Review from Google
Apr 2018: Ashley, the leasing manager. Makes the best grilled cheese. I love living at the EXCHANGE!!! Review from Google
Mar 2018: I went on a tour here and I immediately fell in love! The staff was professional and informative. They were also warm and friendly. I really felt at home here. Definitely my #1 choice for housing in Fall 2018. Review from Google
Feb 2018: Goodhelp from the staffs. I just moved in like a month ago, and whenever I go to them and ask questions, they are always willing to help Review from Google
Jan 2018: The office staff is super helpful. If they aren't to sure of a question they will find the answer very quickly. Travontee, Ashley, and Huong were super helpful when I had multiple issues/ questions and literally visited the office three times in 20 minutes. They were very helpful and kind each time. Review from Google
Jan 2018: The exchange is such a pleasant environment. The staff is always willing to help and truly cares about making their residents comfortable and happy. The grounds and the living space is extremely nice. The apartment complex is also gated, which is a huge plus. The apartments come fully furnished with comfortable furniture! The exchange is about a 5 minute commute from LSU which is extremely convenient. Would definitely recommend living at the exchange! Review from Google
Jan 2018: I love living at the Exchange at Baton Rouge. The staff is accommodating, pleasant to work with, and fair. I enjoy the amenities at the property as well as the funevents planned quite often. The walking paths on property are great for outdoor exercise as well as a small dog park. The location is great, being minutes away from LSU and many bus routes operating minutes from the property. I've enjoyed living here and recommend it to any college student who wants a safe, fully-furnished, and affordable place to stay. Review from Google
Nov 2017: Ty Brown and Kayla Berniard are very good at what they do. They really give they all and are their to really help everyone. Better than the other crew they had in there before them! I appreciate everything they do! The exchange is a very nice property and they keep it clean 24/7. Review from Google
Nov 2017: Ty is so helpful, she helped me sign my lease and she remembered me throughout my times in and out of the office. The complex is nice and has great amenities and deals. Apartments are spacious and have nice size beds. Review from Google
Nov 2017: Had the pleasure of having Ty give me the tour and I loved it! She was very sweet and informative. All of my questions were answered thoroughly. The apartments were beautiful inside and out. The pool area and gym were amazing as well. I’m so glad that I toured this property. Review from Google
Jun 2017: UNSAFE !!! chronic break-ins throughout 2016-17. Armed robbery, break-in into apts, countless cars broken into, cars stolen, etc. Property office and PEAK CAMPUS doing nothing ! No 24/7 safety presence, no cameras at gates, no nothing. Find another place to live unless you like assault, robbery, broken car windows (6 different cars in June alone). YOU ARE WARNED.
Feb 2017: Basically the only good things I can say about these apartments is that the Cyber Cafe is an extremely nice amenity to have when I'm going to be up all night studying and some (keyword being some) of the staff is very helpful. In particular, XXXX has been extremely helpful to everything I have needed! She is very friendly and is always quick to fix any issue that I may have. On the other hand, the turn over rate of the staff is extremely high. It seems that every time I go in the office (and I have to go in because it's so rare that anyone answers the phone) the staff is completely new. This is just one indication of how ridiculouslyunorganized this place is. The staff also seems to be way too focused on getting leases signed than pleasing their current residents.
Review from 2/16/17 on Google
Feb 2017: I have lived here since this place has opened. I really wish this place was maintained better and cleaned more often. The cafe gets dirty along with the hallways. The building one pool has no umbrellas anymore. Things aren't kept up with or disappear and nobody cares. Management seem more focused with new leases versus maintaining and keeping up with the residents that are already here. On a higher note, the maintenance team is really nice and helpful and XXXX in the office is my favorite consultant and goes above and beyond.
Review from 2/13/17 on Google