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Springfield Apartments


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Feb 2019: My family and I have lived in close proximity to Springfield Apartments. On February, 11, our two dogs had escaped from our back gate. After numerous hours searching and two broken hearted kids we halted the search for the day hoping The flyers would pay dividends. After a terrible night sleep it had come to our attention that the complex had caught, sheltered and fed our dogs for the night with hope of finding the owners. If Springfield Apartments is willing to take these measures with two pups, I can only imagine the quality customer care and relations they have with their residents. It’s nice to live by good people in a day in age where understanding, patience and integrity goes by the wayside. From our family to yours Springfield, thank you. Review from Google
Jan 2019: They keep the grounds nice and the women in the office are extremely nice and very helpful wonderful place to live Review from Google
Nov 2018: Office staff is terrible and unhelpful. Glad I'm only staying for a short amount of time. Review from Google
Oct 2018: I have lived here for a little over 6 months now. The whole complex is nice and very well kept with very nice management. There is also a ton of parking so that is not a problem at all. My only complaint and the reason that I have given three stars is that the apartments are not made very well at all. I have noticed a few cracks in the walls (one being over 2 feet long from ceiling to top corner of window) and there is a ton of noise from my upstairs neighbor. The noise is not from the beat of foot falls but more from the creaking of the apartment complex with every step they take upstairs (it is enough to wake me up at night). If you are thinking about living here be sure to tour the apartment while the people upstairs are up there so you can hear if the ceilings creak as bad as mine! Review from Google
Sep 2018: LOVE THIS PLACE AND THE WONDERFUL LADIES! They are so helpful, maintenance gets to you in a day usually, landscaping is beautiful always. The apartments are quiet and well insulated so you rarely hear others. Everyone I met living there were so nice. There is plenty of space in each floorplan and plenty of parking! Review from Google
Sep 2018: When we decided to move to Lubbock for a great employment opportunity for my husband, we did our research about apartments in Lubbock. My son, who had lived here before, gave us a good review of Springfield Apartments. We looked at several places, but we were most impressed with this complex. We have not been disappointed! The people are friendly and helpful! The assistant manager even helped me find my runaway dog! Above and beyond for sure! ♥️ Review from Google
Mar 2018: Manager is rude and racist. She is disrespectful and a liar. She is a manipulator. Please do not live in this apartment if you are not a white. She will never listen to any of your complain and concern. Her name starts with a W. Apartment complex is ok. Review from Google
Jul 2017: The way the manager treat you is so fake. She told me they was no rooms available in those coming months then i looked online to find they have few rooms open in augest and September. So rude ! Review from Google
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Jul 2017: I loved staying at Springfield. Management was always so helpful and kind whenever I called needing maintenance or any other issues. My refrigerator went out twice on me there. They were very apologetic and quick to send the maintenance crew up to fix it. The second time, they replaced the fridge. They reimbursed the food I lost both times. I was so very thankful! At the time of my move in (August 2016) they had a special for teachers, free wifi and cable, for the first year! LOVED THAT!! I had an easy commute to Levelland (work) each day. The only issue I had was with the mail. I often didn't get notifications when I had a package in the closet and struggled with getting back from work during the office hours to check/pick it up. I asked about it and was told it had to do more with the mailman. Four stars from me, great place to live!! I'd re Review from Google
Jan 2017: I have lived here for over a year. Apartments are super quiet. Mostly professionals and older residents. Staff knows everyone by name and are friendly, responsive and kind. Maintenance issues are dealt with immediately, grounds are well kept, pool and pool house are nice. Best apartment I've been to here in Lubbock. Also, compkex is gated. Feels pretty safe here, but use common sense and care and always lock up. Review from Google
Jul 2016: We had looked at apartments in Lubbock for a couple of days. Then, because of the good reviews we found online, we stopped by Springfield...and never went anywhere else. From the moment we arrived, we were treated with respect and kindness. The ladies in the office were wonderful and helpful. We moved in and stayed for three years. The maintenance staff were always responsive and fast to meet our needs. The grounds are always nicely kept and the apartments are quiet. We almost never heard our neighbors. They are doing something right at Springfield, and we couldn't have been happier there! Review from Google
Jul 2016: we lived at this place for over 4 years. I will tell you this is one of the best if not just the best apartment place to live in Lubbock. I had stayed in a more expensive and luxurious apartment, but that was no comparison to the services we got at this one. Among all my family and friends living in different apartments in Lubbock and other cities, we had the best service, customer friendly contract, quiet and utility efficient place. parking was never a problem. Gym is clean, accessible and with sufficient equipment. After the first year, we required only a 30 day advance notice before we vacated. that was of great value and hassle free when we needed to move out. I highly recommend this place for everyone that needs a friendly service with a quite atmosphere and not being tied to contracts that are designed to take advantage of the tenants Review from Google
May 2016: It's honestly pretty comparable with the other apartments in Lubbock. (Price, amenities, swimming pool/gym, complimentary coffee, computer lab with free printing [need your own paper though], etc). The only gripe I might have is its location and distance (Tech student), but that's a very minor issue considering everything in Lubbock is like a 5-15 minute drive away. As Lee Baron mentioned, the apartment management is AMAZING. They're really the clincher. (You're awesome, Debbie and Whitney!) As Lee Baron also mentioned, Suddenlink is still a pain in the neck to deal with, but that's almost a non-issue with the staff advocating on your behalf. Review from 5/2/16 on Google

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