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University Oaks


Grade: of 35 reviews Rated 5

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Jul 2019: I love it at Oaks! I've been here three years, and it's been awesome the entire time. It's a great price considering it's SO close to campus, and the apartments are roomy. They also take care of their residents, which is the most important thing to me. They have food for us about once a month, staff is always friendly and helpful, parking lots are always deiced and shoveled in the winter, and maintenance is super responsive to any concerns you might have. definitely recommend. Review from Google
Jul 2019: Overall, it was a decent place to live. The furniture matched and was a nice color. Not having central air and base board heating was semi-inconsistent, but over all was ok. Maintenance was always there as soon as you put in work orders. I had an issue with my door being unlocked after an inspection, and no compensation was done for that which was not so good. The gym is incredible for being at an apartment complex. My favorite place to workout if I was tight in time. Review from Google
Jul 2019: I really enjoyed living at oaks for 2 years! Management is fairly nice. They leave notices under the door for any inspections in advance. Also maintenance on the apartment when needed is relatively fast. Always within 48 hours of notifications. Overall, I didn't experience any major problems. I recommend to anyone looking for somewhere to live already furnished, close to campus, and relelative close to the bus line! Review from Google
Jul 2019: Very good customer service and they are very understanding with payments! Frequently reward guests for loyalty overall a great place to live. My favorite thing to do in the summer is go to the pool where there a great atmosphere! Review from Google
Jun 2019: I love university oaks! The staff is great and super helpful. It is right by campus and has great prices! Review from Google
May 2019: You get a large (for the area) apartment for an excellent price, everything but electricity covered. The staff is good and the complex is continually improved - as a student on a strict budget I have absolutely no problems with anything. I've heard parking is an issue, but I can easily walk to campus so its not a problem for me. Review from Google
Apr 2019: The best staff in Kent by a landslide! Lived in and visited many apartments, and the Oaks staff is always pleasant and helpful every time. The apartments are well maintained and any time I ever had a maintenance issue, staff was there either later that day or the next to fix it. Right off campus, but without the traffic jams that other properties experience trying to get in and out. The best 3 years of my college experience were spent living at Oaks! Review from Google
Apr 2019: Great apartments for student living. Prime location with good amenities. Only reason I gave 4 stars is because you have to pay for laundry and guest parking is a hassle. Collen, one of their marketing assistants is amazing though! Review from Google
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Apr 2019: This place has been great when it comes to service and rooms. I love living here. I have been here for the last two years and it has been the nicest place off campus that i have seen. It already comes with some furniture and is really great when it comes to having wifi and great living spaces. The rooms are good sized and the bill at the electric is cheap. I would highly recommend living here. Review from Google
Feb 2019: I just an advice to anyone looking for a place to live. don't think of going to stay at University Oaks because they have a bad customer service and all they care about is making money. And not the tenants Comfort during their stay there. The service they provide compared to what they offer are too different things. SO don't DARE GO THERE Y'ALL.
Feb 2019: Living here was one of the best decisions I’ve ever made! I usually have no issues with my apartment, but if there ever is an issue, maintenance arrives very quickly to fix the problem! The staff is wonderful, coming up with fun activities on social media, and helping any residents when needing assistance. The only issue I have with this apartment, is that I didn’t live here sooner #hatedorms
Feb 2019: Everything here is absolutely perfect. The staff is super friendly and always willing to help us, any time of day and never act like it is an inconvenience to them. Maintenance staff is quick to fix all issues, and when I have used them, they have fixed the issues within an hour or so. The management team keeps us to date, on all important things, example, when there is a freeze warning out they inform on how to keep our apartments in excellent condition. Cannot recommend this place enough!
Jan 2019: The management and staff are always very kind! Also, if there are any issues with your apartment unit the staff quickly fix the issue. I enjoy living here because it is close to Kent campus. As a college student, I find University Oaks an easy and enjoyable place to live. Review from Google
Jan 2019: I have lived at University Oaks for a semester and I am starting my second. I think the location is great because they are directly across the street from the edge of Kent campus. The apartments come fully furnished and are not outdated. Additionally, the apartment are large for young college students. The maintenance staff is very friendly and helpful. My only suggestion for improvement is parking. Each resident must request a guest parking pass which is good for 24 hours or for the weekend. I understand that it is difficult to make more parking spaces so that each resident could keep a parking pass without having to sign one out potentially everyday of the week, but I do find it slightly inconvenient. Otherwise, I have no issues or complaints with the residence and I recommend this apartment complex to anyone who is looking! Review from Google
Jan 2019: This is my second year living at University Oaks, and I absolutely love it. Not only are the apartments beautiful and a great price, the staff is always extremely helpful and so friendly. I would definitely suggest living here! Review from Google
Nov 2018: University Oaks was the first and only place we toured when my kids signed their. Tour was excellent and I’ve never had a problem getting my questions answered. Its a very nice complex and run by a good company you can see. Very pleased with everything about the place and I feel comfortable having my kids rent here. Review from Google
Nov 2018: I love University Oaks. The staff is always so helpful and nice (especially Sonja who is the best) and they were always quick to fix any problem with the apartment. The apartments are huge and the kitchens are great. Definitely my favorite apartment I’ve lived in. Review from Google
Nov 2018: So glad i convinced my bestfriend to live here with me. I love the study rooms and gym, i live seconds away and use it daily. Staff is great and Ive never had any issues. They just added lots more guest parking and its so convenient! Love Oaks!! Review from Google
Nov 2018: My daughter moved in this past August and while I was nervous that she was moving from the edge to here, I was so grateful for the management at this place. I had some questions about renewing and lease details and they actually put me on the phone with the man in charge, answered my questions and she renewed the same day. Very responsible company and is less of "every day apartment" from my experience so far. You get what you pay for... I prefer good service over brand new. Review from Google
Nov 2018: Really enjoying my stay here at Oaks. very helpful people and service. I’ve noticed maintenance is always working and they fix things fast. Super glad to see that the office works to help with issues as well. Review from Google
Apr 2018: DO NOT MOVE HERE! I have had nothing but bad experiences here. The first apartment was so dirty, we had to scrub it before moving in - walls, floors, bathroom. The building had a horrible smell, so they moved me to another building - same smell. They tow cars even with passes. Staff is rude and bored - they don't want to be bothered. It is safe, but not a great place to live. And no, I am not a trouble maker. I just expect a nice place to live with staff that care if there is a problem. Check out Campus Pointe - very nice apartments, close in price, and on the bus line.
Apr 2018: Don’t waste your money. With the laundry and electric you will pay the same amount at campus pointe for better service and better amenities. I got towed in the parking space of my building with my sticker and everything. And management didn’t do anything about it. Can’t wait to leave this apartment complex Review from Google
Feb 2018: The management has never been a problem for me. Most of the time when you hear of people having a problem with management it’s because of something that they did and don’t want to own up to it. University Oaks is a safe environment and is staffed very well! I would highly recommend living there! Not to mention their apartments are nice and clean! Review from Google
Jan 2018: I was a resident at University Oaks last year and I had an amazing leasing experience. The staff were unbelievably helpful and friendly and the facilities were always clean. I highly recommend this apartment. Review from Google
Jan 2018: My Daughter moves into the Oaks her sophomore year. What an improvement. Management /staff were helpful and a pleasure to deal with. It's location is very convenient to campus, updated clubhouse and other amenities has made the move a rewarding experience. Review from Google

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