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Jul 2019: For some reason, they think it's okay to take your application fee money without providing you with specific reasons if you get denied. They just shrug their shoulders and say "whelp, that's just what the credit agency said". They offer no solutions, no help, no "well maybe you can get a guarantor", etc.. They just take your money and you have to call them about it, they won't call you. smdh Horribly disappointed in this place. Review from GoogleJun 2019: Lived here for about half a year and overall I would say Arium Westside is a solid place to live. The management is friendly and I haven’t had any problems with them. Any maintenance I’ve requested has been extremely fast.
As other recent reviews mention, they do seem to find ample reasons to come into your apartment(they barged in one morning while my wife was in the shower and scared the living h*** out of her). so make of that what you will, that’s probably the only real con. Review from Google
Jun 2019: Lived here for about half a year and overall I would say Arium Westside is a solid place to live. The management is friendly and I haven’t had any problems with them. Any maintenance I’ve requested has been extremely fast.
As other recent reviews mention, they do seem to find ample reasons to come into your apartment(they barged in one morning while my wife was in the shower and scared the living h*** out of her). so make of that what you will, that’s probably the only real con. Review from Google
May 2019: Terrible management will enter your apartment without you being there. When trying to access it sounds like they are trying to break the door down. If you complain nobody cares and just argues with you. Have had several instances where they are beating on the door so loud I contemplated calling 911 because I thought someone was trying to break in. at&t installing fiber now saying they have to come in when there is a hole in the ceiling right above door, they don't have to come in unless you order there service. Also takes weeks at a time to do repairs and most of the time they need multiple times to fix.
Stay far away, everyone in management needs to be replaced have lived here a few years and it was never this bad.
Update: Typical response, I have complained several times about the zero notification or the beating on the door. Seriously they knock so hard it knocks pictures off my walls and opens kitchen cabinets Review from Google
May 2019: I enjoy living here and the staff does a great job of taking care of any and all issues. They are very proactive & always follow up to ensure satisfaction with their service. Review from Google
May 2019: I am a student living here now. First of all, some residents' unthinkable behavior is stressful for me. I don't understand why they sing loudly in the pool late at night and invite their friends to play noisily. I want to open the window to ventilate it, but it's hard to open it because it's noisy. Apart from that, it's a nice apartment. Review from GoogleMay 2019: Stay away! Management gone bad. They will enter your apartment without notice and without a valid reason based on what's written as acceptable in the lease.
They have contracted with a company to install "fiber internet improvements" in all the apartments. And they say that there is "no opting out" but they do not have a provision in the lease for entering without notice and without permission for improvements. So they will break their own lease terms.
After entering without notice, the contractors they've hired then will move around your personal belongings without respect and leave trash and garbage behind from improvement work.
They won't even respect privacy and coordinate with tenants to do work at a reasonable time for them.
This all could be avoided if the management was just a little professional and allowed residents to opt out or coordinate installation with the cable company (which is usual at every other place I've lived) Review from GoogleMar 2019: The people in the office are nice enough to your face but really don't have your back. A clerical error occurred resulting in my first month's rent to bounce. My bank reported to me that It bounced 3 days after the payment was initiated. Management did not contact me about this until a month later when the second payment went through properly. They are trying to fine me $500 for the payment bouncing. I can not get through to any higher level employees, as they continue to have the leasing agents do their dirty work and tell me that there is nothing they can do for me. They could not help me resolve this issue during the first month because they "have a lot of residents they deal with". If you want to feel like a respected human being AND not have an apartment with MOLD and SAGGING floors due to water damage, DO NOT LIVE HERE. I repeat, DO NOT LIVE HERE WHATEVER YOU DO. This review comes after living here for not even 30 days.Some great information written by The Standard Check out these links below the-standard-is-the-best-housing-option-but-we-understand-there-are-others-see-what-fits-for-your-situation https://www.liveso...read more
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Jan 2019: Very quiet place, nice area, lots of things to do close by, renovations look great. Review from GoogleJan 2019: Love living here! Absolutely beautiful apartment complex with amazing amenities / apartments. Review from GoogleJan 2019: We couldn't be more pleased with the communication and assistance prior to move-in. This staff is on the ball and assisted in every possible way with all of our questions. Apartment looks great and clean!! Review from GoogleDec 2018: Love the neighborhood, location and amenities. Hate that my water bill has been 350+ dollars since I moved in. - A one bedroom, with one occupant. Review from GoogleDec 2018: I have lived here almost two years and renewed my lease- the maintenance staff and leasing office staff are great! The area is always very clean and feels safe. At the price point it far exceeds expectation. I haven’t had any issues with parking either, they are very clear about the policies when you move in. Free guest parking is a huge plus as well. The only downside since living here is that the one-time pet fee is a steep $500 on top of a $15 monthly “pet rent†for my cat, although I’m sure this is pretty standard among apartments in the area. Review from GoogleDec 2018: Lived here for 2 years, and renewed my lease once. Couldn't be happier! The highlights are the helpful and friendly maintenance staff, as well as the leasing office. Parking is convenient, included, and there is always plenty of room. The apartments are spacious and modern, for a decent price. Only issue is the 500 dollar pet fee and monthly pet rent. Review from GoogleSep 2018: I stayed at my friend’s room for one night. And I hanged the guest parking under the center mirror as required. Then in the morning I saw my car was booted. I called the towing company and they said they would send someone to unlock those boots but after 5 hours still no one is coming! I had a lot of things to do but I cannot go anywhere because of these stupid as-sholes! Review from GoogleSep 2018: After leasing at Arium Westside for a year, I give the property 5 stars. The great part about living at Arium Westside is that you are able to get anywhere in the city quickly. The food downstairs is great for a late nick snack. The pool area is beautiful, as well as the gym. Leanna and Sadiaa are so kind in the office. They are always willing to ensure residents a pleasant experience. Maintenance is very responsive and genuine, I loved getting to know them! Thank you Arium Westside for a wonderful year! Review from GoogleJul 2018: Very quiet place, nice area, lots of things to do close by, renovations look great. Review from GoogleMay 2018: Quiet neighborhood, a lot of renovations happening in the complex. Most would agree that parking is an issue but other than that I like the location. Review from GoogleMay 2018: A lot of break-ins in the recent days. Not safe at all. No cameras in the hallways and elevators. Review from GoogleApr 2018: I really love the area in which I live. Due to the construction and renovation, the apartment complex has changed. I understand the process is necessary, if we want new amenities and improvement. I dislike that payment for the garage parking was enforced, and that there are no better alternatives now that the leasing center, gym, etc is closed. Also, it took quite a while for the pool to open the last two summers, so I hope this summer that will not be the case; especially in light of the renovations. As mentioned I understand constructions and changes take time; and if this complex stays my home for a while I want to be patient for the things to come; however I hope that progress will be made in a timely and reasonable fashion. In spite of certain frustrations, I LOVE the staff at the leasing office and am really grateful for them! They are w Review from GoogleMar 2018: I really love living here, the amenities are great since they've been updated and the maintenance staff are always eager to do a good job and are genuinely concerned with doing well. The leasing staff are very pleasant and I enjoy the community mixers they've hosted. Hopefully there will be more with the remodeled clubhouse with glass doors that open out to the pool - a beautiful touch. Review from GoogleFeb 2018: Shout out to maintenance for being on top of every single request!! You are appreciated!! Review from GoogleJan 2018: I really enjoy talking to the staff here. They are very nice helping me add on to the lease. The apartment is very safe and secure. I love the trash-pickup service. Review from GoogleNov 2017: Make 100% sure that you have a guest pass in the proper place on your vehicle or it will get booted. THERE ARE NO WARNINGS. If it’s on the dash and not the rear view, you get booted. It must be one heck of a kickback for parking fees. Review from GoogleOct 2017: I've been living at Arium Westside (previously Tenside) for over two years. With the new management, they've been doing a lot of renovation (gym, cafe etc). They repainted the exterior of the apartment and during the process, painters oversprayed my car. When I spoke with the property manager, she told me that apartment has no responsibility and I have to work directly with the painting company (Better Renovation Inc, I think). The supervisor of that company, Corey, told me to submit a receipt and I've submitted the receipt to clean off overspray and it's been over a month and half and I'm still waiting for the reimbursement. I tried to escalate through Arium numerous times and although she did attempted to call the painting company, the problem still hasn't been resolved yet and I'm disappointed that they are not taking any responsibility Review from Google