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Sloan Square


Grade: of 32 reviews 🏆Top Rated

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Oct 2019: I did everything I was supposed to do. Gathered documents, paid the deposit fees and I was still denied. Ms. Rae Hall is a great person but she does not hold her word. The unit i saw was marvelous though. Seemed like a vibrant community, and the gym was very nice. Ms. Rae's services is what brought my ratings down. Review from Google
Sep 2019: DO NOT LIVE HERE. I lived here from December 2017 - July 2019. I have never been more disappointed with an apartment complex. - My AC stopped working over 8 times throughout the 1.5 years living here. It took them months to finally get me a new AC unit, and even that was faulty. This caused my apartment to heat up to 90+ degrees, I had to call the emergency maintenance line (which took forever) and this issue made my power bill go up. - My heat stopped working at least 3 times. Their solution was to give me a tiny portable unit while they fixed the problem - this took over 2 weeks and was extremely inconvenient because I had to keep a window open in the middle of winter in order for the portable unit to work. My power bill went up. No compensation was offered, even when I asked. - By the 9th time my unit stopped working, I tried emailing the staff, calling, and even went to the leasing office in person in the middle of the day Review from Google
Jun 2019: This is the worst place you can lease a place. We lease for 2 years just because the location and is been 2 years with a lots of problem in the unit. 1. Toilets were not working property and even they came and "fix it" after few weeks again broke. 2. The cabinets in the kitchen broke down over and over and all they do glue and of course they broke again. 3. the ac was not working and with temperature of 80 still took them a 2 weeks to fix, they don't care. 4. The dryer is old and they keep fix and of course does not work over the time whatever is old is old. 5. the paint from the ceiling coming off and they dont do nothing 6. Pool is close because did not pass the inspection , summer time and not pool because they don't prevent and take care in the right way 7 roaches and insects all the year around and you paying a service for that other more issues that were not resolve on time just at their convenience and don't care about the tenants really poor management and is so hard to get thing done probably maintenance guys cant not do everything but for sure they need to have better management company Review from Google
May 2019: I've been here for a few years and i've been very impressed with the leadership team as well as maintenance. The property is well maintained, friendly and located in a safe and pleasant area. The amenities are very attracting and walking past the pool reminds me of blue waters along tropical islands. It is a diverse community located minutes away from transit, Marta, dining and shopping. Great job Lanette, Robert, Rafeal and Chris. Review from Google
May 2019: I've been here for a few years and i've been very impressed with the leadership team as well as maintenance. The property is well maintained, friendly and located in a safe and pleasant area. The amenities are very attracting and walking past the pool reminds me of blue waters along tropical islands. It is a diverse community located minutes away from transit, Marta, dining and shopping. Great job Lanette, Robert, Rafeal and Chris. Review from Google
May 2019: I lived here from April of 2017 and just moved out this past weekend (two years). We had a management shift about halfway through. The original management was fine, but the replacements have been great. If anything was amiss with the apartment they took care of it quickly while you were at work. We had one issue, where one of our cabinets fell while we were out of town. They had it repaired quickly and even gave us a credit for the broken plates/bowls/etc. Management is kind and quick to answer the phone and fairly handles an problems. The apartment itself was nice to live in. They remained cool during the summer with little A/C effort and warm during the winter with minimal heating (lower power bills). The residents vary from working professionals to students at nearby colleges. It's international thanks to being close to Emory and the CDC, but everyone I've met and come across is quick with a smile and hello Review from Google
May 2019: I lived here from April of 2017 and just moved out this past weekend (two years). We had a management shift about halfway through. The original management was fine, but the replacements have been great. If anything was amiss with the apartment they took care of it quickly while you were at work. We had one issue, where one of our cabinets fell while we were out of town. They had it repaired quickly and even gave us a credit for the broken plates/bowls/etc. Management is kind and quick to answer the phone and fairly handles an problems. The apartment itself was nice to live in. They remained cool during the summer with little A/C effort and warm during the winter with minimal heating (lower power bills). The residents vary from working professionals to students at nearby colleges. It's international thanks to being close to Emory and the CDC, but everyone I've met and come across is quick with a smile and hello Review from Google
Apr 2019: I wasn't sure what to expect when I moved in because I had to find a place so quickly, but overall my living experience here has been great! The staff at this complex are amazing people. They always have work done in a timely manner and they are always happy to work with me on anything I need. I experienced some issues with my dryer when I first moved it, but it was replaced with a fully functional one the next day. I highly recommend this apartment complex. Review from Google
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Apr 2019: I wasn't sure what to expect when I moved in because I had to find a place so quickly, but overall my living experience here has been great! The staff at this complex are amazing people. They always have work done in a timely manner and they are always happy to work with me on anything I need. I experienced some issues with my dryer when I first moved it, but it was replaced with a fully functional one the next day. I highly recommend this apartment complex. Review from Google
Apr 2019: Lynett and Robert have went above and beyond to answer any and all my questions. Robert is kind and makes sure whenever I put in a service request it gets done right away. Lynett is patient and friendly and always wants to make sure everything is great in my apartment. I love all the staff here and I am so glad to live at such a amazing place where everyone takes pride in such a amazing community. Thanks so much staff for all the amazing smiling faces and great customer service. Review from Google
Apr 2019: Lynett and Robert have went above and beyond to answer any and all my questions. Robert is kind and makes sure whenever I put in a service request it gets done right away. Lynett is patient and friendly and always wants to make sure everything is great in my apartment. I love all the staff here and I am so glad to live at such a amazing place where everyone takes pride in such a amazing community. Thanks so much staff for all the amazing smiling faces and great customer service. Review from Google
Apr 2019: Really impressed with the care and quality customer service they gave me. No matter what issues or questions I had Lynette and her team always handled it with professionalism, courtesy, and sincere care to do the right thing and that is what set apart this community! Thank you to Lynnette and staff. Review from Google
Apr 2019: Really impressed with the care and quality customer service they gave me. No matter what issues or questions I had Lynette and her team always handled it with professionalism, courtesy, and sincere care to do the right thing and that is what set apart this community! Thank you to Lynnette and staff. Review from Google
Feb 2019: I just wanted to give my experience with these apartments. Let me start by saying if your looking for a safe and beautiful property, THIS is home. But most importantly, if your looking for a staff and mainly a manger that cares about you, then look no further. The manager Lynette has been god sent to me and my family. She has always gone over and beyond. Anything I’ve need or requested she has gone the extra mile and with a smile. She is always pleasant and sweet when I come in the office. My work orders are handled timely and Courteously by her and the maintenance staff. I’ll be renewing my lease because of Lynette. Review from Google
Feb 2019: HORRIBLE, HORRIBLE, HORRIBLE! I was hoping that my experience here would be better given the location, however, it has been the complete opposite. My car was broken into twice since moving in. This is attributed to the poor lighting within the parking lot. Additionally, there are no cameras within the parking lot area so the sense of security here is essentially non-existent. Within my own unit, there are several things that have been broken since moving in, for example, the ice machine as well as several cabinets. Apartment not properly cleaned upon move-in and evidence of water damage visible within bathroom and laundry area. Maintenance requests not resolved for 7 +days and upon confronting "management" with issues, they were very unhelpful, unwelcoming, and unconcerned, specifically the manager, Lynette. She displayed very little concern f Review from Google
Jan 2019: I have been living in Sloan Square for 2 years(moving out in March) and haven’t been impressed with management or how Atlantic Pacific management company handles things. The “renovations” from the old units to the new are horribly done. I rented a “newly renovated apartment” only to find out about half the drawers in the kitchen work properly, no cabinet closes flush, vinyl flooring is again cheaply done from the cheapest contractor, moved into a “newly rwnnovated apartment” and the dishwasher didn’t even work due to “electrical issues”, I have had to fight German roaches the whole time I’ve been here and the offer pest control. Used it for a month straight every week and still could not get rid of the roaches. They decided to cheaply renovate the units and found contractors that clearly reflect it. Feel free to call the Review from Google
Jan 2019: Since living at Sloan Square things have changed for the better. I really enjoy the resident events that we have now that we didn't have in the past. Also since the new manager there's been a difference overall, the staff is always pleasant, inviting and helpful whenever i go into the office. I hope things continue to get better. Review from Google
Jan 2019: Sloan Square is truly like a breath of fresh air. After going through several obstacles with my previous community this was such a great choice for me! The Staff is very Upbeat and professional and the quality of my new apartment is amazing.. Review from Google
Jan 2019: Stopped by for information on the apartment homes today and the level of professionalism was outstanding! My agent name is Robert and I must say he's really GREAT, very informative and has the most welcoming energy I've ever gotten from an actual leasing Office! My move in date isn't until May but you guys are for sure my #1. Thanks Again! Review from Google
Nov 2018: The CHECK BOUNCED!!!!!!! I applied for Sloan Square two months ago and was Denied, which was a great thing because I found something better and cheaper and in a great location. However I need my admin fee back. They told me it will take a month before I can get it back. One month goes by still nothing, I called Sloan Square looking for my money they said they will look into it. 6 weeks goes by still nothing 7 weeks go by I received a check in the mail. I deposit it, The check bounced. Now I'm not able to get in touch with anyone. Review from Google
Nov 2018: The location is great. But there are ROACHES. Everywhere. I talked to management several times about it. It took forever to get my apt sprayed and they did not helped much. Plus weird animal noises on the roof all the time. The roaches situation was so bad that I didn’t want to stay or sleep in my own apt. When I talked to one of the new managers he said “Yeah I would move out too. This is Georgia. Bugs are everywhere.” Such a not okay or acceptable answer. Instead of helping they just brush people off. Awful. Plus my apt wasn’t ready the day i was supposed to move in. I ended up moving a couple of days later because the washer and dryer were in the middle of my living room and the carpet was not ready. But when I asked the manager if i could move out a different day since I did not move in the day I was supposed to - because of them Review from Google
Sep 2018: I have lived at Sloan Sq apartments for almost 6 years now. I just love the location and my apartment. It is a quiet area and the staff is very nice. Maintenance is always quick for me. Review from Google
Jul 2018: My girlfriend got defrauded and scammed out of her security deposit because management showed her a model apartment promising it would be the exact same as the one they're leasing to her. When she went to sign the lease, she saw her apartment and it had old smelly carpet instead of wood floors, door knobs were all broken, and everything was much older than the model. She went to talk to the agent who showed her the model and he wouldn't compensate at all except to offer to clean the place but it won't get the place up to what they falsely advertised. Extremely shady! Review from Google
Mar 2018: I've lived here for 4 months now and I think it's time for me to write a review. I really enjoy living here. The staff is always nice, helpful, and understanding. They care about their residents. This building is an older one, but the maintenance staff makes it feel new. The location is fantastic. It's quiet and safe. Neighbors are lovely. Several grocery stores and gas stations nearby. There many different bus routes on this rode that go to Lindbergh station and back (a new bus comes every 15-20 minutes). As a person who has had several bad experiences when renting, I can say this has been the best one so far. Review from Google
Dec 2017: Sloan has long been shoddy and a bit shady - but cheap. Now, they’re trying to make the place look pretty and then raise rents to match the new, luxury places nearby. But, unlike those new places, the Sloan buildings are old or maybe just poorly constructed. You can hear every footstep overhead and every conversation in the walkways, so imagine what it’s like when people blare music or honk horns at all hours. The roaches are huge, and, since the buildings are old, they get inside a lot. Also, remember you’re forced to pay $90/month for an internet/cable package. I wish someone had told me this, so I’m telling you: look at the quote they give you, add $90/month for cable you probably don’t want, add $100+/month for next year's rent hike, and add the cost of moving out when the rent goes too high. Then compare that to the rent Review from Google

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