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May 2018: Aspen was my daughter's first off campus housing experience and we had no issues. Any maintenance issues were handled quickly. She is looking forward to living at Aspen again next year! Review from Google
Apr 2018: I wish the hot tubs would work as much as I’m paying to live here. But I love it over all Review from Google
Apr 2018: Love this place! Literally the best decision I made in regards to off-campus housing! The staff are great, caring, and very responsive! The amenities are amazing and you get your money's worth living her. The overall community is nice, and clean! You'll love it! I highly suggest this housing complex if you're a student looking into off-campus housing. Review from Google
Feb 2018: It's funny how the people who work here are so great at everything they do for us, yet someone from higher up in management decided to royally screw us. I've called more times than I can count about this lousy internet. If you're looking to watch videos, play online video games, or even try to download something for an assignment due at midnight, just don't even bother living here. The apartments themselves are decent, I've lived in better for sure but chose this place for it's 5-bedrooms. BTW, the rent is close $2500/month for our unit, which is absurd. Either way, I am happy with my choice to tell everyone looking this place up to find another apartment complex, and I'll tell anyone that I might overhear in person the same. They haven't exactly been fast at replying to my complaints (there have been others besides the internet). It just real Review from Google
Feb 2018: Aspen is probably one of the best places to live in statesboro, I lived in two other apartment complexes prior and they don’t even come close. The clubhouse offers computer labs with printers, a full gym, tanning beds and one of the best pools in the area. The staff is great and do everything they can to make living here as easy and convient for you as possible. They also host fun events for the residents every once in a while. I hear people complain about the WiFi but in the 7 months I’ve been here I haven’t had any issues with it. Wish I had lived here my entire time in statesboro. 10/10 highly recommend to friends. Review from Google
Jan 2018: CONSISTENTLY HORRIBLE INTERNET, but otherwise ok. The units are pretty nice, amenities are good, and price isn't terrible (if we got what we pay for)... BUT if you rely on the internet for anything important be aware it's VERY slow and changes dramatically as the load on the network changes. This is not a one time issue, it has been occurring for over 6 months now and anything management says they are doing about it is either a flat out lie or a very ill effort. We have had at least a dozen contacts with Elauwit (the ISP here) and they have confirmed that is Aspens unwillingness to pay for the bandwidth they need that is causing these problems. For reference I will leave the latest communication my roommate received from Elauwit below. We have had to resort to mobile hotspots multiple times to get projects completed, which is not acceptable i Review from Google
Jan 2018: I have grown to love Aspen Heights. Key word ... GROWN ... before moving in we were "warned" of the hidden fees and we heard every horror story there is when it comes to living in aspen. The main fear drilled into peoples heads before moving to aspen are the overages *sarcastic gasp in shock* .. honestly, you just pay for what you use. I had my window open one night and heard this girl complaining to her friend outside that utilities were 170 per person. They must have had every single light on 24 hours a day, 7 days a week. In my house utilities range from 40-65 dollars, which isn't that bad to be honest because it includes electricity, water, trash, and the stupid simplebills fee. As I said, I had to grow to love this place, I was first signed to a 5 bedroom, but a friend of ours decided that she wanted to return back to southern and wanted Review from Google
Jan 2018: THE ABSOLUTE BEST SCAM ARTISTS THERE ARE! Welcome my friends to the worlds most creative scam artists. This place is creating for creating incentives that blind you from all the money you'll be loosing living here. I mean the utilities aren't even included and I'm pretty sure they stopped providing a cap or the residents. I paid at least $80 extra every month for utilities stemming from months prior. They also have a bug/roach problem they couldn't seem to fix. On top of that, they had multiple deaths that occurred here where the residents found out only through twitter.Hottest Gossip about Muhammadu Buharis Health this way: https://www.livesomewhere.com/nc-a-and-t/write-a-blog-article?pb_yb=1413 Buharis Health: The Latest this way: https://www.livesomewhere.com/nc-a-and-t/write-a-blog-article?pb_yb=1413...read more
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Dec 2017: The gates do not help with safety at all because they are never closed. Parking is a big issue. My roommates and I had $700 move out charges EACH. Do not waste your time here at all. Review from Google
Sep 2017: Aspen is without a doubt my favorite place I have lived at in Statesboro. I loved how big the rooms are and the fact that cable and internet are included in the rent. I had some problems when I needed to find a reassignment after I had to move, but the office staff was very friendly and made sure the issue was resolved. I would definitely live here again if I could! Review from Google
Aug 2017: If I could give this place no stars I would. Not only is the place very expensive to live in, they have numerous added on fees, and tried to make me pay unnecessary fees when I moved out. My house was perfect, and the inspector said that. They now will not reply to my emails. This place looks nice on the outside but they are way over priced. Do not waste your time. The hot tubs never worked, and they refuse to fix them, despite the amount of money they charge us for the pool side view. Over rated for sure. Review from Google
Jul 2017: Company won't let you pay electric on your own because they bill you your summer months based on months you actually lived there. Our bill was 550 and we didn't even live there June or july. How can a company bill electric use based on the average used for months you lived there for the months you don't live there. So does this mean they get money for lease and electric for months that hardly anyone actually lived there?May 2017: It has been a good place thus far.. but I have heard countless stories of people being way over charged for "damages" and has to personal friends of mine. That being said the other ratings for 1 star are valid. I feel their business can take advantage of younger people that are unaware of non-sense charges, fines, overages, ect..
We pay more to live on the pool, yet they will *NOT fix the hot tubs in either pools (phase 1 & phase 2.) There has been a number of us that have sent in countless work orders, and after months of trying to get it fixed they said, "sorry to inform you, but it costs to much and we will not being taking further action to the problem."
Review from 5/15/17 on Google
Apr 2017: Aspen is the best place in Statesboro to live. The managers work with you as best they can and the bedrooms are HUGE (which is my big thing). Also, they have half baths in every house so that people don't have to walk through your bedroom just to go to the bathroom. And there is a shuttle to campus, so you don't have to buy a parking pass (and those things are like 200 bucks). Let's just say, I'm renewing.
Review from 4/22/17 on Google
Apr 2017: Thanks to the staff at Aspen Heights Statesboro for providing quality housing to students. I have been satisfied with the staff and maintenance as they have come through and done what they are supposed to do and work with me when need be.
Review from 4/12/17 on GoogleFeb 2017: Love love love living here! Everyone is so helpful if I have ever needed anything. Easy access to all the best places in Statesboro. If youre looking for a place to live, look no further!
Review from 2/7/17 on Google
Oct 2016: They managed to steal your money from your pocket. When I moved in, it looks good, my utility bill is low since they give me a cap $30 per room. If you don't renew the lease, then your utility bill will be around $200 starting from April to August. They made money from me. All the promise are just baits. So that I just moved out without any hesitate.
The outside of every apartment looks very good. Even when I moved in, I feel inside is also good. HOWEVER, After several weeks, the smell of the bathroom is very stinky. After calling the service, I found out that plumb is leaking.
Review from 10/3/16 on GoogleJul 2014: The best part about Aspen Heights is the 24hour gym, the pools and the closet space. Everything else has been less than satisfactory for an entire year.
The wifi is terrible and always acting up. The houses are built poorly which makes temperature regulation within the units very difficult. The office will close randomly because of pool parties or something and staff will not give sufficient notice of the change in hours. Overages $15 and up each month are extremely common for EVERY neighbor that I have spoken to. Aspen Heights has been very shady about where these overages come from as well because the actual information pertaining to where the overages come from are not accessible to tenants because AH will not grant access to that information through Georgia Power.
Review from 7-5-2014 on GoogleApr 2014: Aspen Heights is a community above and beyond its competitors. There are numerous reasons Aspen is the best, but it all starts with the caring staff that is always helpful and efficient with fixing problems the community has. The club house trumps everyone elses with game rooms, workout area, theatre, and a very useful study hall. Aspen Heights has been nothing but exceptional and I would not recommend anywhere else but here.
Review from 4-23-2014 on Google