Sep 2021: North Point Crossing preys on college students. During the middle of the semester, my roommates and I found out they tried charging us $75 dollars each for a new stove. The stove was in perfect working condition. When I brought it up to the front desk, they said that they took no pictures and took the charges off. They charged me for damages moving out, yet we cleaned the unit vigorously, and even took several pictures. They tried charging all normal cleaning and maintenance to the person leasing the room as damages. Sleazy Business practice. Find an apartment that is not going to try to prey on you. Oct 2019: When you move out make sure not to do a quick check out. If you do they will place all sorts of cleaning charges on your bill even though you leave the room as it was. A cheap way of siphoning money to fix their perpetually broken elevators. /shrug Review from Google Aug 2019: This is going to be my 3rd year here, and the place is falling apart. The elevators are always broken, the printers never work, the doors are jammed, the ceilings leak, the front desk staff is inconsistent with leasing info, etc. The only reason I'm still here is the location is really convenient for Engineering majors without a car and there is one consistently nice maintanence man. Review from Google Aug 2019: Kyle and Meagan from Northpoint Crossing were incredibly helpful in assisting our family during the process of transitioning to this complex. They were friendly, responsible, and sensitive to a situation that we have. While adhering to policy, they went the extra mile to make sure our kids needs were met. Review from Google Jul 2019: Austin is a great employee! Very patient and understanding. Helped me with needs of moving out. 5 stars because of him! Review from Google Jun 2019: don't bother living here, the place is awful and most positive reviews appear to be from parents. The elevators are always broken. At the end of the last semester the internet was out for 3 weeks with no rush to fix it. The place is dirty including the residents elevator by the garage having dog piss in it every week and the apartment does nothing about it. Getting a package takes a lot longer than it should as the office staff is terribly inefficient and will take sometimes 2 day just to "log" a package. Better apartments can be found with a similar location and price point. Review from Google Jun 2019: As a parent I am happy to have found a place like Northpoint. The property is safe and kept clean with great amenities and wonderful staff. This is our second year at Northpoint and plan to stay until my son graduates! Love the convenience of being so close to A&M and the proximity to several stores.
The customer service is second to none. Many thanks to Ashley and Jake for being so accommodating to some specific needs of mine. Review from Google May 2019: It is a very good place. It's very close to campus, specially to the engineering builidings. You can decide between taking the bus shuttle (5min) or walking (15min) which is great and convenient. The bedrooms are spacious, the staff is very friendly and the amenities are one of the best in CS! Review from Google Mar 2019: I have lived here for almost a year now and I had no doubt when the time came to renew my lease. Firstly, the location is amazing! Its walking/biking distance to campus and is on the bus route. There are so many places to eat and/or relax 5 min away or less.
The apartments are spacious, furnished and the bedrooms are huuge with big closets! Oh and individual leases with good roommate matching!! For such a big apartment complex, maintenance issues are addressed promptly and without hassle. The staff is made up of amazing people who are willing to address every concern. The events on property are great (Free giveaways, sonic drinks, tacos etc). The study area is awesome with study rooms and pods! I love using the exercise room along with the SAUNA...
All in all, I would highly recommend northpoint Crossing. Keep up the good work, guys! Review from Google Mar 2019: I absolutely love it here!! The staff are always so friendly & helpful, & the amenities are amazing!! & the location is perfect, it’s so close to campus & any restaurant you could want! Mar 2019: I love the location at Northpoint! It is nice to have so many options that are in walking distance (coffee shops, Century square area, food options). I also love the view from my apartment. Maintenance has also fixed the issues that I have had in the apartment quickly and efficiently. Lastly, the apartment staff does a great job at putting on many events for the residents. They regularly have food and opportunities to meet other residents! Mar 2019: I've lived here for three years now and no place compares! The location can't be beat, and the I really appreciate all the small things they offer like the free food and drinks each week! I also really enjoy the concerts Northpoint hosts for residents as well as how clean the property is kept with being pet friendly as well! Mar 2019: First year living here, enjoyed it so far; I have already renewed for next year. The location is unbeatable and closets are huge. The apartments styles are cool, and this is only apartment complex I know of that has a two-story apartment style. Plus the bus stop on the property is super convenient and quick; it drops you off right behind the engineering buildings on campus. There are a bunch of resident events too like Thirsty Thursday, where we get free Sonic drinks. A nice place to live overall. Mar 2019: Easy to renew year after year. Great amenities and resident events. Love the free sonic drinks on Thursdays. Maintenance finishes work orders within a day or two. Rooms have plenty of space and the closets are really big. Plenty of workout facilities. 10 minute walk to the engineering wing of campus, which I walk to at least once a day. I’ve lived here for 3 years in a row and really love it! Feb 2019: i don't even know where to start with all the problems ive had. i guess first on move in day we walk in and our floors were covered in this black sticky stuff that made your whole foot black if you walked on it. second, the staff might be some of the laziest i have ever seen. if you need something fixed in your apartment you'll have to wait at least 2 days before they come and fix the problem. if you have a package being delivered expect to wait an extra day or even sometimes 2 days for them to "log" the packages. they tell me that i will receive an email when my package is ready and i have given them my email at least 3 times and still have never received one email. the staff are rude and are never helpful at all. if you are thinking about living here don't its plain and simple its overpriced and not worth the only convenience which is the lo Review from Google Feb 2019: The location can’t be beat and the rent is fairly inexpensive all things considered. You get good amenities, including free coffee machines, nice pool and hot tub area, good study rooms, and discounts at world of beer. Only docked a star bc the staff is HOPELESSLY incompetent. Anytime I have an issue it takes 5 visits to the front desk/phone calls before it’s resolved when it should really only take one. Aside from that which is only annoying when you’re facing a maintenance problem or issue with your online portal, you won’t really have to deal with them so overall it’s a good place to live. Especially if you have classes mostly in the engineering area of campus. Review from Google Jan 2019: I highly recommend living somewhere else, all maintenance requests are answered slow. Staff is unprofessional and slow... their payment system causes nothing but headaches. The rooms are pretty low quality as well. Review from Google Jan 2019: I just moved here for and so far i love it, the parking is not as bad as everyone says, the complex is nice, it says its 15 minutes from campus but it takes me 7 minutes to walk to zachary the engineering building (faster then taking the bus) I would totally recommend to live here. Review from Google Jan 2019: The management is never available to answer questions. Your account is not updated until a day or two before rent is due, which makes it difficult to pay the correct amount. Maintenance is not attended to in the apartments. My son has been there 5 months and the windows still leak. There are better places to stay for the cost of living at these apartments. Review from Google Jan 2019: Horrible place to stay at. Don’t waste your time it’s a scam, the parking garage is horrible, and the rates you pay at NPC is ridiculous at first it seemed good now it’s just horrible try other places if you are looking for a place to stay. Rooms are very small, lay out is just bad as well. Review from Google Dec 2018: Im not the type to say bad things so all i can say is i didnt like it. You be your own judge. Review from Google Nov 2018: Great place to live. Amazing location, great people and beautiful apartments. Review from Google Oct 2018: This is my second year living at Northpoint and it’s just alright. Love how close it is to campus and my job, but the apartments don’t feel “home-y”. Takes a while to walk from the garage to your actual apartment which probably adds to that and it’s very difficult to give directions to your actual apartment to friends because the hallways are like a maze. Got random fees throughout my time living here. Maintenance was awesome and did work usually the same day or next day you put in your request. There are always some workout machines broken in the workout facility and the printers always break. Won’t be living here next year because I believe I can find somewhere better with the amount of money I spend. Review from Google Oct 2018: Although this place is an ALRIGHT location (still 15 min walk to campus so you have to use the bus) i would highly not recommend. The parking garage is the WORST I've ever experienced. They charge you ridiculous fees and are basically taking your money. Save yourself the trouble and move to a better place such as Aspire which is the SAME monthly rent but closer and better. Review from Google Sep 2018: I lived here for 3 years and it was great! Apartments are nice and spacious. NPC is very close to everything and maintenance staff is super quick. Amazing good place to live! Review from Google